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All properties in Memphis, Tennessee, United States of America

Crowne Plaza Memphis East

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
2625 Thousand Oaks Blvd, Memphis, TN, 38118, United States of America

3.5-star hotel in Memphis with outdoor pool and indoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 606 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Location is ok
Cleanliness
Could use a good cleaning
Bar
Bar is awesome
Service
Service is adequate

Crowne Plaza Memphis East

from £79
  • Standard Room
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

What’s around Crowne Plaza Memphis East

Landmarks

  • Theatre Memphis - 3.1 mi / 5 km
  • University of Memphis - 5.2 mi / 8.3 km
  • Graceland - 9.2 mi / 14.8 km
  • Liberty Bowl Memorial Stadium - 6.8 mi / 11 km
  • Pink Palace Museum - 7 mi / 11.2 km
  • Dixon Gallery and Gardens - 3 mi / 4.8 km
  • Memphis Botanic Gardens- Hardin Hall - 3.2 mi / 5.2 km
  • Lichterman Nature Center - 3.6 mi / 5.8 km

Getting around

  • Memphis, TN (MEM-Memphis Intl.) 11-min drive
  • Memphis Central Station 18-min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 319 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available at scheduled times)

Parking

  • Free extended parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Blue Shoe Bar and Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Memphis East’s small print

Also known as

  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East
  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Buffet breakfast is offered for an extra charge of USD 11.95 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.4 From 415 reviews

    Poor 2.0
    Worst Hotel Visit!!
    We checked in on Friday for my Bday weekend. When we got there one of the three elevators was broken but never labeled to the public to let people know.!The air was barely working. They had elevator problems all weekend we had to wait in a hot hallway for 30 minutes waiting to get down from the 7th floor. At the end of the trip on Sunday there was only one elevator working and people packing on to that elevator. I asked to speak to the manager he was so unprofessional, he didn’t wear a name tag so customers identified who he was and he acted like I was bothering him when I told him about the problem he didn’t want to give me the corporate number I finally obtained it. He never apologized for all the inconveniences from the weekend. A young mother and her baby walked down 7 flights of stairs with luggage due to elevator issues that were never addressed or fixed!! It was the most Horrible Experience and I don’t think I will ever visit this property again!!! Dangerous and Unprofessional!!!
    LaTunya, us2 night trip with friends
    Exceptional 10.0
    Very nice hotel
    Nice, clean room and the rest of the facility was nice as well. The staff was helpful and super polite. Would definitely recommend!
    Debra, us1 night romance trip
    Good 6.0
    Ignored
    Stay was ok but our room and service wasn't good,i called in the morning to asked for more towels and that our house phone wasnt working,operator said they were going to take send more towels and engineering to look at the phone, we came back late in the evening and our room was made but no extra towels and the phone was still not working, I had to go to the front desk and asked for more extra towels, also our bathroom door wouldn't close easily, we had to push it with mighty power.
    Ivan, usFamily trip
    Good 6.0
    Visiting Memphis while passing through to TX
    We checked in around 9:30pm and the night crew at the front desk were less than friendly and not valley helpful. We had booked our double room with 4 people and when we arrived only had 2 towels. After calling front desk 3 times over an hour (housekeeping wouldn't answer their phone) simply to get an extra set of towels to shower with we finally gave up at 11:15 and went to bed. Thankfully the dayshift was top notch! Ladies in restaurant superior! Night shift needs a new crew😉
    Amy, usFamily trip
    Good 6.0
    Housekeeping did a poor job. No towels were left in the room, the room was not neat and the phone did not work. Upon check out, we were rerouted due to a man getting shot at the front entrance.
    Jayme, usFamily trip

    Crowne Plaza Memphis East

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