Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Memphis, Tennessee, United States of America
1 room, 2 adults

Crowne Plaza Memphis East

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Rollaway/extra beds (free)
2625 Thousand Oaks Blvd, Memphis, TN, 38118, United States of America

3.5-star Memphis hotel with conference centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Rollaway/extra beds (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Lovely hotel, easy parking and spacious room, only let down was the cleaning staff didn’t…Mar 7, 2019
  • Overall experience was good on the downside we were asked to be down stairs at 4am as the…Jun 11, 2018

Crowne Plaza Memphis East

from £91
  • Standard Room
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

What’s around Crowne Plaza Memphis East

Landmarks

  • Theatre Memphis - 3.1 mi / 5 km
  • University of Memphis - 5.4 mi / 8.7 km
  • Graceland - 9.2 mi / 14.8 km
  • Pink Palace Museum - 6.7 mi / 10.8 km
  • Dixon Gallery and Gardens - 3 mi / 4.8 km
  • Memphis Botanic Gardens- Hardin Hall - 3.2 mi / 5.2 km
  • Lichterman Nature Center - 3.6 mi / 5.8 km
  • Audubon Park - 4 mi / 6.5 km

Getting around

  • Memphis, TN (MEM-Memphis Intl.) 11-min drive
  • Memphis Central Station 17-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 319 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Golfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Connecting/adjoining rooms available

Crowne Plaza Memphis East’s small print

Also known as

  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East
  • Crowne Plaza Memphis Memphis
  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East Memphis
  • Crowne Plaza Memphis East Hotel Memphis
  • Crowne Plaza Memphis East Memphis
  • Crowne Plaza Memphis East Hotel Memphis

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking is available for an extra charge

Extended parking (subject to charges) is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Memphis East

  • Does Crowne Plaza Memphis East offer free cancellation for a full refund?
    Yes, Crowne Plaza Memphis East does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Memphis East?
    Yes, there's self and extended parking available (charges apply).
  • Are pets allowed at Crowne Plaza Memphis East?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza Memphis East?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Memphis East?
    Yes. Nearby restaurants include Mellow Mushroom (3.3 mi), Gus's World Famous Fried Chicken (3.4 mi) and The Half Shell (3.5 mi).

Recent reviews

Good 7.2 From 491 reviews

Fair 4.0
The lobby and staff were amazing. The room was clean but carpet not in great condition. The hallways and stairwells need a fresh coat of paint and new carpet. The toilet overflowed in one of our rooms but maintenance came up quick and fixed it. My car was broken into and the window was shattered overnight. The staff was quick to call the police. The officers arrived pretty quick, were kind and helpful.
Donna, us1 night family trip
Very good 8.0
Rough Check In
When checking in, three times my room key did not work. I was given a different room and when I finally was able to get into the room it was a very comfortable stay. I usually choose to stay with Crowne Plaza when I travel.
us1 night business trip
Very good 8.0
We could never get our room key to work. It would take about 10 tries before it would actually take. We went to the front desk a few times to change out keys thinking it would help but it didn't. Also, when we booked with hotels.com there were 3 options so we paid more to have the free breakfast only to get there and find out there wasn't a free breakfast. I had to spend forever talking to someone to see about getting a credit. The front desk employees where super nice and helpful.
Bethany, us4 night trip with friends
Exceptional 10.0
It was a great stay at the Crowne Plaza. Bridget, the front desk attendant, was Awesome!!
us1 night trip
Exceptional 10.0
Nice
terence, us1 night family trip
Very good 8.0
Nice stay, a couple of things could be better
We had to call for the shuttle service twice late at night upon arrival, so things started off bad. Check in was quick and easy, the staff was friendly and the room was very clean. The only other thing we noticed was that the carpet in the room a little stain but more so in the hallway had some stains and a smell from being wet. Nice size indoor pool and hot tub. Would be nice to have adult only late night hours.
Levita, us1 night family trip
Good 6.0
Staff was friendly. The bread was dry at breakfast and syrup container not working. Linens were stained.
us1 night business trip
Poor 2.0
Stay away
Hotel felt dirty when opened fridge someone’s stuff was still in there big brown stain on chair people kept slamming doors you can hear everyone’s conversation in the hall the pool looked dirty bedding was old and worn
us3 night trip
Very good 8.0
Bed was broken and uncomfortable
When we arrived to our room, one of the double beds was missing a leg, so it leaned to the side. We got in so late and we were so tired that we didn’t bother with changing rooms. My husband and I took the broken bed and it was pretty uncomfortable. The next morning when my husband, myself and our 2 children went down for breakfast, we were asked for our vouchers. The lady at the front desk informed us that we didn’t purchase vouchers with our stay, so we asked could we be compensated with them for the broken bed troubles. She said she could only give us 1, not 4. It wasn’t until we decided to leave and not stay for breakfast that she offered us 4. My husband asked her why she couldn’t do that to begin with, and she claimed she wasn’t aware that we were a family of 4- but she had just checked us out of our room, and offered us a corner to sit our luggage down while we ate, so she definitely knew there were 4 of us. It was all very strange and we most likely won’t be returning.
Joseph, us1 night family trip
Exceptional 10.0
Everything was great with my room except the shower stayed running
Ashlee, us3 night trip with friends

Crowne Plaza Memphis East

Is the description of this property not correct? Tell us