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All properties in Tijuana, Baja California, Mexico

Hotel Lucerna Tijuana

Luxury hotel with 2 restaurants, near Plaza Rio Commercial Center

  • Free WiFi and free parking
From
£89

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Hotel Lucerna Tijuana
  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Pool
  • Outdoor Pool
  • Hotel Front – Evening/Night
1 / 84Hotel Front – Evening/Night
8.4.Very good.
  • We enjoyed our stay except one thing.when we arrived we found a small piece of bacon on…

    Mar 12, 2018

  • Great places for family and business.

    Feb 21, 2021

See all 805 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 168 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 6 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Zona Rio
  • Plaza Rio Commercial Center - 14-minute walk
  • Agua Caliente Racetrack - 32-minute walk
  • CAS Visa USA - 8-minute walk
  • Paseo Chapultepec - 13-minute walk
  • CREA Sports Field - 13-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Executive Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Deluxe Room (1 Cama King Size)
  • Lucerna select, 1 Cama King Size
  • Deluxe Room, 2 Double Beds

Location

  • In Zona Rio
  • Plaza Rio Commercial Center - 14-minute walk
  • Agua Caliente Racetrack - 32-minute walk

What’s around

Landmarks

  • In Zona Rio
  • Plaza Rio Commercial Center - 14-minute walk
  • Agua Caliente Racetrack - 32-minute walk
  • CAS Visa USA - 8-minute walk
  • Paseo Chapultepec - 13-minute walk
  • CREA Sports Field - 13-minute walk
  • Hidalgo Market - 21-minute walk
  • Club Campestre Golf Course - 21-minute walk
  • Centro Cultural Tijuana - 22-minute walk
  • Tijuana City Hall - 24-minute walk
  • Caliente Racetrack Casino - 27-minute walk

Getting around

  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) 12-min drive
  • San Diego, CA (SAN-San Diego Intl.) 34-min drive
  • San Diego, CA (SEE-Gillespie Field) 41-min drive
  • San Diego, CA (MYF-Montgomery Field) 36-min drive
  • San Diego Santa Fe Depot 21-min drive

At a glance

Hotel size

  • This hotel has 168 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 6 bars/lounges
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 3
  • Year Built – 1987
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Lucerna Tijuana
  • Hotel Lucerna Tijuana Hotel
  • Hotel Lucerna
  • Hotel Lucerna Tijuana Tijuana
  • Hotel Lucerna Tijuana Hotel Tijuana
  • Lucerna Tijuana
  • Hotel Lucerna Tijuana Hotel
  • Hotel Lucerna Tijuana Tijuana
  • Hotel Lucerna Tijuana Hotel Tijuana
  • Tijuana Lucerna
  • Lucerna Tijuana
  • Lucerna

Optional extras

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Lucerna Tijuana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include Mision 19 (4-min walk), Mr. Pampas (5-min walk) and Marenca (6-min walk).
  • No, this hotel doesn't have a casino, but Caliente Racetrack Casino (3-min drive) is nearby.
  • Hotel Lucerna Tijuana has 6 bars and an outdoor pool, as well as a fitness centre and a garden.
8.4.Very good.
  • 8.0.Very good

    Nice place

    Arnulfo, 1 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lo recomiendo, limpio y el personal muy amable.

    Monica, 1 night trip, Feb 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    ot so good this time around.

    Multiple stays. It is my favorite hotel in Tijuana. Never had an issue, this time I had several. Arrived on Friday. Once settled, I tried calling the deskto have ice delivered because the ice machine was inoperable.The room phone was not working. I was staying in the building furthest from the lobby. I walked to the desk, asked for ice, and told them about the phone. I was told the ice would be delivered, and a technician would come fix the phone issue. Neither occurred. Saturday, I had to go ask for ice again and remind them of the phone issue. Again, I received neither ice nor had the phone fixed. I was here to vacation by myself and unwind for the weekend. I had to keep walking to the lobby, every time I needed ice. I would get two at a time but I still had to make multiple trips. They told me they tried calling me and I had to remind the desk that the phone was out. Later, I asked at the desk if I could get a late check out time. I was told that because I booked my reservation online, I could check out at three. I verbally confirmed twice that 3 pm was my check out time. Sunday came around, before heading home, I decided to take a nap at around 12:30 p. At 1pm the damn phone worked all of a sudden and they called to tell me I had to check out. I told them that I was told three; the man on the phone made it seem like I had inconvenience them but OK'd the checkout. I was woken up two more times, including maid service even though I had the don't disturb sign up.

    Sergio, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I really enjoy my stay at the hotel it was really nice and everything was close by I love the fact that there was free parking

    Lorena, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was good except that we had a door that connected to another room and you could hear everything...

    Gerardo, 2 night trip, Jan 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Plumbing work needed

    Great location, wonderful service and low water pressure.

    RICARDO, 2 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall great experience at the hotel from the friendly staff, the checking process and the location of the hotel made it even that much better.

    Antonio, 1 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was ok !! I think it’s old. Just ok I never knew there were more restaurants inside the hotel.

    Alejandro, 1 night business trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Old but clean, Good TV but channels slow to load. Location close to most restaurants....breakfast, expensive buffet. Would recommend the hotel and would stay next time. Would help a fridge in the room and coffee as other hotels in the área.

    Francisco, 1 night family trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Not a good night sleep.

    Very noisy. We stayed on the third level. Employees are great but there are were several details that were off: Worn and old towels, no coffee makers, bathroom was very basic.

    Ivonne, 1 night family trip, Nov 27, 2020

    Verified Hotels.com guest review

See all 805 reviews