Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa: Info, Photos, Reviews

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City centre hotel within easy reach of Byward Market Square

Desk, blackout curtains, soundproofing, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

8.4/10 Very good

Property highlights

Pool

Free breakfast

Parking available

Free WiFi

Air conditioning

Laundry facilities

235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

Main amenities

Daily housekeeping
Self parking
Business centre
24-hour front desk
Coffee/tea in a common area
Front desk safe
Snack bar/deli
ATM/banking services
Vending machine
Self-serve laundry
Conference space
Meeting room

Feel at home

Microwave
Private bathroom
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout curtains

Room options

Standard Room, 2 Queen Beds, Accessible

30 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, City View

30 sq m
City view
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed

32 sq m
Sleeps 4
1 King Bed

Standard Room

30 sq m
Sleeps 2
1 Single Bed

About this area

What's nearby

In Downtown Ottawa
Byward Market Square - 9 min walk
University of Ottawa - 10 min walk
Parliament Hill - 24 min walk
National Gallery of Canada - 2 min drive
Shaw Centre - 2 min drive
Canadian Museum of History - 3 min drive
Rideau Canal - 6 min drive
Canadian War Museum - 6 min drive
Casino du Lac Leamy - 6 min drive
Carleton University - 7 min drive

Getting around

Ottawa International Airport (YOW) - 24 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
Ottawa Station - 14 min drive
Ottawa Fallowfield Station - 27 min drive
Rideau Station - 12 min walk
UOttawa Station - 19 min walk
Parliament Station - 23 min walk

Restaurants

Chez Lucien - 5 min walk
Brigid's Well - 3 min walk
Pub 101 - 6 min walk
La Noodle - 6 min walk
Ahora Mexican Cuisine - 6 min walk

About this property

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel puts you 0.5 mi (0.8 km) from Byward Market Square and 0.5 mi (0.8 km) from University of Ottawa. Free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, this hotel is 1.2 mi (2 km) from Parliament Hill and 3 mi (4.9 km) from Casino du Lac Leamy. Fellow travellers like the overall property condition and breakfast. The property is only a short walk to public transportation: Rideau Station is 12 minutes away.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

182 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi in rooms

Parking

On-site self-parking (CAD 18.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking

Property amenities

Food and drink

Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli

Working away

Business centre
Meeting room
Conference space (1500 square feet)

Services

24-hour front desk
Laundry facilities

Facilities

ATM/banking
Safe-deposit box at front desk
Swimming pool

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Fridge
Microwave
High chair

Daily housekeeping

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

Restaurant
Fitness facility
Indoor pool

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:

Restaurant
Fitness facility
Indoor pool

Parking

Self-parking costs CAD 18.00 per day with in/out privileges
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday INN EXP Stes Downtown East OTTAWA

Holiday Inn Express & Suites Ottawa Downtown East Property

Holiday Inn Express & Suites Ottawa Downtown East Ottawa

Holiday INN EXP Stes Downtown East

Express & Suites Ottawa Ottawa

Holiday EXP Stes Downtown East OTTAWA

Holiday EXP Stes Downtown East

Property Holiday INN EXP Stes Downtown East OTTAWA

OTTAWA Holiday INN EXP Stes Downtown East Property

Property Holiday INN EXP Stes Downtown East

Holiday Inn Express Suites Ottawa Downtown East

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

Yes, there's a pool.

Are pets allowed at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

Yes. Self-parking costs CAD 18.00 per day. Parking spaces may be limited.

What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel and nearby?

Recommended spots to visit include Byward Market Square (9-min walk) and University of Ottawa (10-min walk), along with National Gallery of Canada (11-min walk) and Parliament Hill (1.2 mi).

What's the area around Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel like?

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel is in Downtown Ottawa, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa.

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

17 Sept 2023

Parking

The roomed were clean and the staff was wonderful. However, the $80 charge for parking was entirely unexpected. I’m not sure why, because of their location this is not an added benefit.