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Sunscape Akumal Beach Resorts & Spa - All Inclusive

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7 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas, pool loungers
7 outdoor pools, pool umbrellas, pool loungers

Overview of Sunscape Akumal Beach Resorts & Spa - All Inclusive

Sunscape Akumal Beach Resorts & Spa - All Inclusive

4.0 star property
All-inclusive beachfront resort with free children's club, near Akumal Beach

6.8/10 Good

450 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Bar
The price is £153
Price available on 6/12/2022
Map
Carr. Cancún - Tulum KM 252, Akumal, QROO, 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • 7 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Coffee shop/cafe
Feel at home
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • Akumal Beach - 18 min walk
  • Tulum National Park - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 82 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.3 miles/43.9 km

Restaurants

  • Portofino - 5 min drive
  • Cosme's Taqueria - 5 min drive
  • Tequilaville - 5 min drive
  • El Ultimo Maya - 6 min drive
  • El Ultima Maya - 6 min drive

About this property

Sunscape Akumal Beach Resorts & Spa - All Inclusive

At Sunscape Akumal Beach Resorts & Spa - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be a five-minute drive from Akumal Beach. 7 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Dining choices include 6 restaurants, and the 2 poolside bars are great places to grab a cold drink. Other highlights at this upmarket resort include 8 bars/lounges, a free kid's club and a children's pool. Fellow travellers like the helpful staff and beach.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 362 units

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • On the beach
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • 7 outdoor pools
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts Spa Optional All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort
Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal

Frequently asked questions

Does Sunscape Akumal Beach Resorts & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Akumal Beach Resorts & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Sunscape Akumal Beach Resorts & Spa - All Inclusive on 6 Dec 2022 start from £153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sunscape Akumal Beach Resorts & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and scuba-diving. Enjoy a swim in one of the 7 outdoor swimming pools or use the resort's other amenities, which include 2 poolside bars and 8 bars. Sunscape Akumal Beach Resorts & Spa - All Inclusive also has spa services and a garden.
Are there restaurants at or near Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Yes, there are 6 on-site restaurants. Nearby restaurants include Portofino (2.4 mi), Taverna Akumal (2.9 mi) and Turtle Bay Cafe & Bakery (2.9 mi).
What's the area around Sunscape Akumal Beach Resorts & Spa - All Inclusive like?
Sunscape Akumal Beach Resorts & Spa - All Inclusive is a short 18-minute walk from Akumal Beach and 18 minutes' walk from Riviera Maya Golf Club.

Overall score and ratings

6.8

Good

7.3/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

Great family stay
Nice overall. The rooms were a little older.
mathew, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Claudia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 7-night trip
Verified Expedia guest review

4/10 Fair

Need maintenance is getting old .
Jan, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Photos do not show the real or the property. Out dated. For a three night stay, changed rooms four times. Staff was not understanding and empathetic of the issues. Will be making a formal complaint with the company. Super disappointed with the resort. We did have fun with what we made of it. The foam pool party was a fun thing. But they also do not serve any alcohol before 11, not even mimosas.
Sydney, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were part of the sun club which gave us rooftop access to plunge pools and a private bar which we very much enjoyed! They also had snacks to enjoy if you didn’t want to wait in line at the buffet!
Kelly, 5-night romance trip
Verified Expedia guest review

2/10 Poor

This property was very dirty and run down! The pictures are old! The rooms look nothing like the pictures! My bathroom was rusted and moldy! Ants and nets were in the room as well! I also has a sun club room! You pay extra and still have a old dirty room!
Kwamika, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Veronica Adilenne, 4-night trip
Verified Expedia guest review

8/10 Very good

The room we stayed in was a little out dated. Pictures looked great but the place was not quite as nice as the pictures. I would not rate the place quite 4 stars. The buffet and restaurants served very good food but the resort is rather small so the number of restaurants is limited. The hotel is located 1 hour 20 minutes from Cancun airport so you will have to purchase transportation. Be very careful who you book with. We were contacted by phone after we booked through Travelocity. Representative from the company I booked with charged less than the other services but reaching them was not easy once the booking was made. Arriving to the airport you are shuffled to one of many sales men waiting in the room just before you exit the airport. These men are salesmen to offer trips. We felt we walked through a gauntlet of sales people. When you get to the hotel you are also met by excursion reps once you check in. One of the trips is a free trip to down-town Cancun. On this trip your driver will first take you to a building to view jewelry and then upstairs is a tequila shop. The stay at this point is over an hour before you go downtown. If shopping is not your desire this trip is less than exciting. Lots of high pressure for sales every step you made in downtown.
Annette, 3-night romance trip
Verified Travelocity guest review

8/10 Very good

Sara, 7-night trip
Verified Expedia guest review