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Torel Palace Porto

5.0 star property
Luxury hotel with outdoor pool, near Porto Historic Center
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Torel Palace Porto

Photo gallery for Torel Palace Porto

Superior Suite | Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool, pool loungers
Property entrance
Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated
Superior Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Torel Palace Porto

9.4

Exceptional

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
Map
Rua Entreparedes, 40, Porto, 4050- 240
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Library
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Lift
  • Minibar

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About this area

What's nearby

  • In Centro / Baixa
  • Porto Historic Center - 14 min walk
  • Ribeira Square - 16 min walk
  • Porto Cathedral - 1 min drive
  • Porto City Hall - 2 min drive
  • Livraria Lello - 2 min drive
  • Casa da Musica - 4 min drive
  • Norte Shopping - 8 min drive
  • Port of Leixões Cruise Terminal - 13 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 24 min drive
  • São Bento Station - 10 min walk
  • General Torres Station - 23 min walk
  • Campanhã Station - 25 min walk
  • Marcolino Santa Catarina Stop - 5 min walk
  • Batalha Stop - 6 min walk
  • Batalha-Guindais Stop - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Gazela - 6 min walk
  • Neta 3 - Padaria e Confeitaria - 3 min walk
  • Bom Gosto 2 - 4 min walk
  • Café Java - 2 min walk
  • Tokyo Sushi - 6 min walk
Map

About this property

Torel Palace Porto

Placing you 0.7 mi (1.1 km) from Porto Historic Center and 0.8 mi (1.3 km) from Ribeira Square, Torel Palace Porto offers an airport shuttle (available 24 hours) for EUR 40 per vehicle. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Marcolino Santa Catarina Stop is 5 minutes and Batalha Stop is 6 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 25 per night; includes in/out privileges)
  • On-site garage
  • Off-site parking nearby (EUR 25 per night; booking required)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1861
  • Safe-deposit box at front desk
  • Library
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.

Dining

Blind – On-site fine-dining restaurant.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered valet parking costs EUR 25 per night with in/out privileges
  • Parking is available nearby and costs EUR 25 per night (262 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Frequently asked questions

Does Torel Palace Porto offer free cancellation for a full refund?
Yes, Torel Palace Porto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Torel Palace Porto?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Torel Palace Porto?
Yes, there's an outdoor pool.
Are pets allowed at Torel Palace Porto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Torel Palace Porto?
Yes. Valet parking costs EUR 25 per night.
Is an airport shuttle service offered by Torel Palace Porto?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Torel Palace Porto?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Torel Palace Porto?
No, this hotel doesn't have a casino, but Casino Espinho (17-min drive) is nearby.
What is there to do at Torel Palace Porto and nearby?
Torel Palace Porto has an outdoor pool and spa services.
Are there restaurants at or near Torel Palace Porto?
Yes, there's an on-site restaurant, Blind.
What's the area around Torel Palace Porto like?
Torel Palace Porto is in Centro / Baixa, a short 5-minute walk from Marcolino Santa Catarina Stop and 14 minutes' walk from Porto Historic Center.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff is exceptional
Nadeem, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is something special. It has rich history and each room is luxurious and interesting in its own way. The staff is wonderful, so welcoming and helpful.
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful hotel, great staff and great service. Great location. Highly recommend
Edward, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful property and overall friendly staff.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, great location and wonderful staff. I cannot recommend highly enough!
Lara, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Blind ‘Moments’ Dining Fantastic
The Blind Restaurant ‘Moments’ was a fantastic dining experience! An absolute MUST on your visit to Porto…well worth the price!!!
Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
STAFF WAS EXCEPTIONAL
Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This Hotel meets my expectations. It is beautiful boutique Hotel . The staff are very professional and friendly. Breakfast is delivered. For dinner you maybe look for a restaurant around
Verified Expedia guest review

10/10 Exceptional

Torel Palace was beautiful! The entire property was exactly as pictured - super unique interior design, extremely friendly and helpful staff and our room was very comfortable and luxurious.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review