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Torel Palace Porto

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony
Balcony
Premium bedding, in-room safe, individually decorated

Overview of Torel Palace Porto

VIP Access

Torel Palace Porto

5.0 star property
Luxury hotel with outdoor pool, near Porto Historic Center

9.4/10 Exceptional

45 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is £169
Price available on 4/12/2022
Map
Rua Entreparedes, 40, Porto, 4050- 240

Room options

About this area

What's nearby

  • In Centro / Baixa
  • Porto Historic Center - 1 min walk
  • Porto Cathedral - 4 min drive
  • Ribeira Square - 9 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 28 min drive
  • São Bento Station - 10 min walk
  • General Torres Station - 23 min walk
  • Campanhã Station - 25 min walk
  • Marcolino Santa Catarina Stop - 5 min walk
  • Batalha Stop - 6 min walk
  • Batalha-Guindais Stop - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • República dos Cachorros - 2 min walk
  • Café Santiago - 3 min walk
  • San Martino - 3 min walk
  • Maus Hábitos - 4 min walk
  • Vícios de Mesa - 4 min walk

About this property

Torel Palace Porto

Torel Palace Porto offers an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Marcolino Santa Catarina Stop is 5 minutes and Batalha Stop is 6 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 25 per night; includes in/out privileges)
  • On-site garage
  • Off-site parking nearby (EUR 25 per night; booking required)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1861
  • Safe-deposit box at front desk
  • Library
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.

Dining

Blind – On-site fine-dining restaurant.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered valet parking costs EUR 25 per night with in/out privileges
  • Parking is available nearby and costs EUR 25 per night (262 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Frequently asked questions

Does Torel Palace Porto offer free cancellation for a full refund?
Yes, Torel Palace Porto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Torel Palace Porto?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Torel Palace Porto on 4 Dec 2022 start from £169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Torel Palace Porto?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Torel Palace Porto?
Yes, there's an outdoor pool.
Are pets allowed at Torel Palace Porto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Torel Palace Porto?
Yes. Valet parking costs EUR 25 per night.
Is an airport shuttle service offered by Torel Palace Porto?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Torel Palace Porto?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Torel Palace Porto?
No, this hotel doesn't have a casino, but Casino Espinho (9.7 mi) is nearby.
What is there to do at Torel Palace Porto and nearby?
Torel Palace Porto has an outdoor pool and spa services.
Are there restaurants at or near Torel Palace Porto?
Yes, there's an on-site restaurant, Blind. Nearby restaurants include San Martino (3-min walk), Maus Hábitos (4-min walk) and Vícios de Mesa (4-min walk).
What's the area around Torel Palace Porto like?
Torel Palace Porto is in Centro / Baixa, a short 5-minute walk from Marcolino Santa Catarina Stop and 8 minutes' walk from Bolhao Market.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

jordan, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Jamie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in the heart of Porto! I would definitely go back, and dinner at Blind was one of the best meals we had in Portugal. Definitely a must!
Rob, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Terrific service, lovely suites, good AC, large breakfast buffet. great overall vibe.
Randall, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!
Amazing hotel, We loved our stay! The room was beautiful, the restaurant was delicious and close proximity to a lot. Would highly recommend.
Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is fantastic. Everything from the beauty of it to the wonderful staff and the incredible breakfast.
Doug, 4-night romance trip
Verified Expedia guest review

6/10 Good

Overstated hotel
Very limited public space. The restaurant is dark and the outside space limited and not that great. The room was a superior suite but the name is incorrect. It was badly designed, poorly laid out so the use of space was appalling, no bath, no real sitting area. The area they have designated for sitting is a space you would never use, dark, no view and dead space. When next in Porto we will find somewhere better
Simon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overpriced hotel with some staff quite unhelpful and unfriendly. Location overlooking buildings under construction in a narrow one way street.
Shahrukh, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is beautiful! The staff was friendly,and helpful. And the location was perfect for our family of 4,two daughters in early twenties were able to do things on their own,shopping restaurants etc.
Linda, 4-night family trip
Verified Expedia guest review