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Now Emerald Cancun - All Inclusive

Photo gallery for Now Emerald Cancun - All Inclusive

View from room
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Deluxe Partial Ocean View Double | View from room

Overview of Now Emerald Cancun - All Inclusive

Now Emerald Cancun - All Inclusive

4.0 star property
All-inclusive beachfront resort with pool bar, near Delfines Beach

7.2/10 Good

435 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £323
Price available on 26/2/2023
Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 11 min walk
  • Iberostar Cancun Golf Course - 1 min drive
  • La Isla Shopping Mall - 7 min drive
  • Riviera Cancun Golf Resort - 15 min drive
  • Cancun Convention Center - 18 min drive
  • Tortuga Beach - 21 min drive
  • Langosta Beach - 22 min drive
  • Turtle Beach - 25 min drive
  • Puerto Cancun Marina Town Center - 29 min drive
  • Plaza Las Americas - 31 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • El Galeon del Caribe - 16 min walk
  • Navios - 18 min walk
  • Da Vinci - 3 min drive
  • La Punta Grill & Lounge - 3 min drive
  • Restaurante Benazuza - 4 min drive

About this property

Now Emerald Cancun - All Inclusive

At Now Emerald Cancun - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball, plus you'll be within a 10-minute drive of La Isla Shopping Mall. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps and facials. Dining choices include 7 restaurants, and the 7 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket resort include a free kid's club, a poolside bar and a fitness centre. Fellow travellers like the helpful staff.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 427 units

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free uncovered on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Spa services
  • Sauna

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Now Emerald Cancun
Now Emerald Cancun Inclusive
Now Emerald Cancun All Inclusive
Now Emerald Cancun - All Inclusive Resort

Frequently asked questions

Does Now Emerald Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Now Emerald Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Now Emerald Cancun - All Inclusive?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Now Emerald Cancun - All Inclusive on 26 Feb 2023 start from £323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Now Emerald Cancun - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Now Emerald Cancun - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Now Emerald Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Now Emerald Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Now Emerald Cancun - All Inclusive?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Now Emerald Cancun - All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at Now Emerald Cancun - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes volleyball and yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include 7 bars and a sauna. Now Emerald Cancun - All Inclusive also has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near Now Emerald Cancun - All Inclusive?
Yes, there are 7 on-site restaurants. Nearby restaurants include La Punta Grill & Lounge (2.1 mi), Mole (2.4 mi) and Bana (2.4 mi).
What's the area around Now Emerald Cancun - All Inclusive like?
Now Emerald Cancun - All Inclusive is a short 8-minute walk from Iberostar Cancun Golf Course and 11 minutes' walk from Delfines Beach.

Reviews

7.2

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

6.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

6/10 Good

irresponsible hotel
i booked for 2 beds ocean view room for my kids but they gave them 1 king size bed , they said no more 2 beds left which i could not accept, their excuse was i did not book directly with the hotel , hotel.com is not their agent, so could not guarantee my booking. they fool my child to accept their excuse.my helpless kid just accept with 1 bed + 1 rollaway bed
tommy wai hong, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Anabel, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Pu, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Need a bit of a face lift but other than that was Great Meet Adriana on lobby She was Awesome and most definitely Tito He was on top of everything just a magnificent experience Hope to see You back again
Verified Expedia guest review

4/10 Fair

Beautiful water beach is small not enough chairs entire resort needs to be updated..we were locked in our room doorknob came off..do not waste your money on preferred club it gets you nothing extra and the entire resort use it including children!!!
Vincent, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Ceiling was falling down, food was disgusting. Long ridiculous waits. Pool was terrible. Beach had no seating. Exposed nails on the balcony. I called Expedia for help, they said the property would refund me, they said Expedia would. Worst experience of my life. I was trying to take my daughter for a graduation gift. Do not go to this hotel!!!!!
Verified Expedia guest review

2/10 Poor

Most of the staff don’t speak English. Frozen food from Walmart trumps what you’ll be served here. Drinks are watered down, beer is skunked and sour and half the people who go to this resort are low income locals on a family vacation. There is nothing to do at the beach unless you get up before 830 to snag a lawn chair (to watch everyone else do nothing). The rooms are dirty, damp, everything stinks of mildew. It’s a waste of money, I got attacked and robbed downtown and called the resort and told them to send me a cab, they refused, had to walk 6 miles back to the resort after a robbery risking another 😒🔫🔫👌 I read the reviews and figured it couldn’t be that bad….I was wrong. I hope the gold digging dump goes under.
Verified Expedia guest review

8/10 Very good

I loved the staff The food The water
Verified Travelocity guest review

8/10 Very good

I like the stuff
Verified Orbitz guest review

10/10 Exceptional

Great hotel i had a gteat time
manuel babick, 1-night romance trip
Verified Expedia guest review