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Chalet Ivy Jozankei

3.5 star property
Ryokan with spa, near Jozankei Hot Spring

Choose dates to view prices

Located in the serene Jozankei area, Chalet Ivy Jozankei offers a tranquil retreat with Japanese breakfast and an indoor mineral hot spring (onsen). Unwind in the 24-hour public bath, rejuvenate with a massage or reflexology treatment, and enjoy dinner at ZUI（ズイ）. With free WiFi, coffee/tea in the lobby and a garden to stroll through.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • 24-hour fitness centre
  • Sauna
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser

Feel at home (6)

  • Separate bath and shower
  • Living room
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
The current price is £654
additional charges may apply
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite

A modern living room with a sofa, TV, and a dining area with a view of autumn trees.

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Suite

A modern living room with a sofa, chairs, a coffee table, and a TV. Large windows provide a view of trees and a parking area.

Corner Suite

  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Corner Suite

A modern living room with a large TV, comfortable seating, and a view of autumn foliage through large windows.

Deluxe Corner Suite

  • River view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

A modern interior with large windows offering a view of autumn foliage.

Premium Suite, 2 Bedrooms

  • River view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a small seating area, and a desk.

Deluxe Suite

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Suite

A hotel room with a large bed, a TV, a seating area with a table and chairs, and a view of greenery outside.

Corner Suite

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Corner Suite

A hotel room with a large bed, a bedside table, a window with curtains, and a view of greenery outside.

Deluxe Corner Suite

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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9.4 out of 10, Exceptional, 144 reviews
The price is £196
additional charges may apply
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About the area

Map
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Jozankei Shrine - 2 min walk - 0.2 km
  • Jozankei Hot Spring - 5 min walk - 0.4 km
  • Jozankei Futami Park - 8 min walk - 0.7 km
  • Odori Park - 37 min drive - 30.8 km

Getting around

  • Sapporo (OKD-Okadama) - 70 min drive
  • New Chitose Airport (CTS) - 80 min drive
  • Naebo Station - 25 min drive
  • Hachiken Station - 26 min drive
  • Shiroishi Station - 26 min drive

Restaurants

  • ‪ロイヤルグランシャリオ - ‬9 min walk
  • ‪Birch Terrace - ‬5 min walk
  • ‪J・glacée - ‬6 min walk
  • ‪雨ノ日と雪ノ日 - ‬13 min walk
  • ‪手打ちそば 新 - ‬10 min drive

About this property

Chalet Ivy Jozankei

  • Chalet Ivy Jozankei offers a great location, putting you within a short 10-minute walk of Jozankei Hot Spring. You can visit the spa to indulge in deep-tissue massages, body treatments or aromatherapy, and Japanese cuisine is served at ZUI（ズイ）, which is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 26 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free Japanese breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Ski lifts nearby

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 49-inch LED TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Free extra futon
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Recycling

Special features

Spa

Nikur has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Dining

ZUI（ズイ） – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Frequently asked questions

Are pets allowed at Chalet Ivy Jozankei?

Sorry, pets aren't allowed.

Is parking offered on site at Chalet Ivy Jozankei?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Chalet Ivy Jozankei?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Chalet Ivy Jozankei and nearby?

Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna. Chalet Ivy Jozankei also has a garden.

Are there restaurants at or near Chalet Ivy Jozankei?

Yes, ZUI（ズイ） offers Japanese cuisine.

Does Chalet Ivy Jozankei have rooms with private hot tubs?

Yes, each room has a spring water bath.

What's the area around Chalet Ivy Jozankei like?

Chalet Ivy Jozankei is a short 7-minute walk from Jozankei Hot Spring and 3 minutes' walk from Jozankei Shrine.

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Reviews

Chalet Ivy Jozankei Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious, farm-to-table meals with fresh, local ingredients and exceptional service. (10 reviews)
  • Breakfast and dinner meals were excellent and very good. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food

Reviews

Verified review

10/10 Exceptional

Really relaxing stay! Beautiful property and the staff is great!
Adele j, 1-night trip
Verified review

10/10 Exceptional

Staff is incredible. Hotel is pristine. Food excellent.
Jaime, 2-night trip
Verified review

10/10 Exceptional

Very friendly staff, nice food, clean room! we got everything we needed from the hotel!
Juan, 2-night trip
Verified review

10/10 Exceptional

The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too.
Michael, 1-night trip
Verified review

10/10 Exceptional

Top notch! Will return. Amazing room, amazing service.
Lobby
Fireplace
Yuet Teng, 1-night trip
Verified review

10/10 Exceptional

Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service
Denny, 3-night trip
Verified review

10/10 Exceptional

A five star onsen resort.

A true gem in Jozankei. It’s a very well maintained onsen. The staffs are super polite and food was amazing.
Dong suk, 2-night trip
Verified review

10/10 Exceptional

Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
gopi bhagu, 2-night trip
Verified review

8/10 Very good

The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Kin Yung Virginia, 1-night trip
Verified review

10/10 Exceptional

Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Ha Eun, 2-night trip
Verified review

10/10 Exceptional

Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Jia Yi, 2-night trip
Verified review

10/10 Exceptional

Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Naomi, 2-night trip
Verified review

10/10 Exceptional

Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice
Darrel, 3-night trip
Verified review

10/10 Exceptional

The room is clean and both dinner and breakfast were super good and tasty.
WEI LUN, 1-night trip
Verified review

10/10 Exceptional

We loved our stay here and will definitely consider coming back if we return to Hokkaido!!
Ka Yee, 2-night trip
Verified review

10/10 Exceptional

Have been to many onsen property and this is top tier in Hokkaido.
JIARAN, 1-night trip
Verified review

10/10 Exceptional

Best hotel
Victor, 2-night trip
Verified review

10/10 Exceptional

Great hotel, service ,food, onset, …,everything perfect
Weihua, 1-night trip
Verified review

10/10 Exceptional

Nice hotel.
may, 1-night trip
Verified review

10/10 Exceptional

This hotel is fabulous!
Beatrice, 1-night trip
Verified review

10/10 Exceptional

Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Xingrong, 2-night trip
Verified review

10/10 Exceptional

This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.
Timothy, 3-night trip
Verified review

10/10 Exceptional

Super clean !staff are all trained and speaks well English! What a good experience! Amenities are excellent and excellent hospitality
Verified review

10/10 Exceptional

The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.
Michelle, 2-night trip
Verified review

10/10 Exceptional

Excellent service! Highly recommend to the family with kids. Walking distance to a post office, temple and soba restaurant. Absolutely will come back again!