Guests
All properties in St. Helier, Jersey

Grand Jersey Hotel & Spa

St. Helier beachfront hotel with 2 restaurants, spa

  • Free WiFi and free parking
From
£132

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  • Indoor Pool
  • Indoor Pool
  • Pool
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 50.
1 / 50Indoor Pool
Esplanade, St. Helier, JE2 3QA, Jersey, Jersey
9.2.Superb.
  • Was a wonderful hotel. All the staff went the extra mile to ensure our stay was special

    Aug 26, 2021

  • Family holiday, 2 classic double sea view rooms for 7 nights. Excellent hotel and…

    Aug 2, 2021

See all 347 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Safe
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • On the beach
  • Channel Islands - 1-minute walk
  • St Aubin's Bay - 3-minute walk
  • Jersey Opera House - 5-minute walk
  • St. Helier Town Hall - 7-minute walk
  • King Street - 9-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room (may have frosted Windows)
  • Deluxe Double or Twin Room, Ocean View
  • Classic Single Room
  • Deluxe Double or Twin Room, Park View
  • Classic Double Room, Sea View
  • Classic Twin Room (may have frosted window)
  • Superior Double Room, Ocean View
  • Classic Double Room, Park View
  • Classic Single Room, Park View
  • Small Classic Double

What’s around

Landmarks

  • On the beach
  • Channel Islands - 1-minute walk
  • St Aubin's Bay - 3-minute walk
  • Jersey Opera House - 5-minute walk
  • St. Helier Town Hall - 7-minute walk
  • King Street - 9-minute walk
  • Port of Jersey - 9-minute walk
  • Jersey Museum & Art Gallery - 11-minute walk
  • Elizabeth Castle - 11-minute walk
  • Fort Regent Leisure and Entertainment Centre - 11-minute walk
  • St. Helier Beach - 13-minute walk

Getting around

  • Jersey (JER) 15-min drive
  • Guernsey (GCI) 82-min drive
map
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Esplanade, St. Helier, JE2 3QA, Jersey, Jersey

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1890
  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Hungarian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ELEMIS has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Tassili – This beachfront fine-dining restaurant specialises in British cuisine and only serves dinner. Reservations are required.

Victoria's – This brasserie specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

Champagne Lounge – This beach bar specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 9.75 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

Also known as

  • Grand Jersey Hotel St. Helier
  • Grand Jersey Hotel Spa
  • Grand Jersey Hotel & Spa Hotel
  • Grand Jersey Hotel & Spa St. Helier
  • Grand Jersey Hotel & Spa Hotel St. Helier
  • Grand Jersey Hotel
  • Grand Jersey St. Helier
  • Grand Jersey
  • Grand Jersey Hotel Spa
  • Grand Jersey Hotel & Spa Hotel
  • Grand Jersey Hotel & Spa St. Helier
  • Grand Jersey Hotel & Spa Hotel St. Helier

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Jersey Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring beachfront dining, British cuisine and ocean views. Nearby restaurants include La Cantina (4-min walk), So Bar (5-min walk) and The Green Olive (5-min walk).
  • Grand Jersey Hotel & Spa has a spa and an indoor pool, as well as a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Summer stay.

    As always an enjoyable stay. Staff very friendly and helpful. Near to amenities.

    Carolann, 7 night family trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We stayed with our 9 month old baby. The deluxe room was ideal with plenty of space for the travel cot the hotel provided and the pram in the room. The staff were very friendly and always made time for us

    Lizzy, 7 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very comfortable and friendly hotel. In a good location for the centre of st Helier

    Carol, 4 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Grand Jersey by James and Nucky

    Absolutely fantastic. Just brilliant

    J M, 12 night trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    lovely break staff friendly and very helpful

    EMMA, 3 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Paul

    Excellent food and service, great health club and spa with great facilities and friendly and efficient staff.

    Paul, 7 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent!

    High quality hotel with excellent leisure facilities, including pool, sauna, steam room, Jacuzzi and even a private cinema. Right on the seafront, with views of Elizabeth Castle from many rooms. Good selection, high quality breakfast.

    Stephen, 2 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely staff and food! But this place needs a refurb! It looks tired and a little scruffy in places. Can’t trade off history forever! Servicemen with ladders walking through the restaurant at breakfast was something I could have lived without.

    7 night trip with friends, May 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Jersey Staycation

    We stayed here with our children as part of a staycation on our wedding day. The staff could not have been friendlier and every effort was made to make our stay memorable. The room was a good size with a double pull out sofa bed for the children. The views over St Aubin's bay are beautiful. The breakfast is amazing and it is just a walk into the town and all the bars and restaurants of St Helier. Only small downside is that there is some noise from the road outside but it is not a very busy road and so this did not bother us particularly.

    Suzanne, 1 night family trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good all round stay, hotel and staff great. Happy

    peter, 4 night trip, Oct 12, 2020

    Verified Hotels.com guest review

See all 347 reviews