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Grand Jersey Hotel & Spa

Photo gallery for Grand Jersey Hotel & Spa

Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa

5.0 star property
St. Helier beachfront hotel with 2 restaurants, spa

9.2/10 Superb

994 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £131
Price available on 20/2/2023
Map
Esplanade, St. Helier, Jersey, JE2 3QA

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Jersey (JER) - 13 min drive
  • Guernsey (GCI) - 83 min drive

Restaurants

  • Little Italy - 2 min walk
  • The Bar & Canteen - 7 min walk
  • Bella Italia - 7 min walk
  • Pizzeria Romana - 8 min walk
  • Vecchia Milano - 8 min walk

About this property

Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • On the beach

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • Hungarian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ELEMIS has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Tassili – This beachfront fine-dining restaurant specialises in British cuisine and only serves dinner. Reservations are required.
Victoria's – This brasserie specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge – This beach bar specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 9.75 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

Also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa offer free cancellation for a full refund?
Yes, Grand Jersey Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Jersey Hotel & Spa?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on 20 Feb 2023 start from £131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Jersey Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Jersey Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grand Jersey Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Jersey Hotel & Spa?
Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Grand Jersey Hotel & Spa?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Jersey Hotel & Spa and nearby?
Grand Jersey Hotel & Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Grand Jersey Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring beachfront dining, British cuisine and ocean views. Nearby restaurants include The Bar & Canteen (7-min walk), Bella Italia (7-min walk) and Pizzeria Romana (8-min walk).
What's the area around Grand Jersey Hotel & Spa like?
Grand Jersey Hotel & Spa is located on the waterfront, a short 9-minute walk from Port of Jersey and 3 minutes' walk from St Aubin's Bay. The local area is popular for its beaches and our guests say that it is very walkable.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing Hotel
The hotel was gorgeous inside, the room was perfect for what we needed and the breakfast was lovely. The staff were all extremely professional and helpful - and super friendly.
Martin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service all round!
Outstanding service all round! Every single member of staff were so friendly and fun which made the experience so relaxing. Nala our dog was also made to feel very welcome! One of the best hotels that we have stayed in.
Adele, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

There isnt anything negative to say about the hotel.Its position oposite the bay and within easy reach of the centre of St Helier is perfect.Our room with sea view was lovely.On our anniversary we were left a lovely hand sculptured message and truffles plus a towell elephant. Lovely touch.Only slight downside both main restaurents were very expensive,not somwgere you could afford ro eat in daily so ate out most nights
bernard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tom, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Efficient, good quality hotel with limited on site parking. The view towards the sea is good, but the adjacent areas are unattractive and the main road is busy. The room was spacious and of good standard. The staff were helpful and friendly. The hotel is about a 10 minutes walk from the town centre and has good restaurants up an adjacent side road.
Peter William, 4-night romance trip
Verified Expedia guest review

6/10 Good

Room to hot
Mark, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Louise, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wendy, 3-night trip
Verified Hotels.com guest review