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Grand Jersey Hotel & Spa

5.0 star property
Luxury beach hotel with spa, near Port of Jersey

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Perched by the sea, Grand Jersey Hotel & Spa offers a luxurious retreat with an indoor pool, sports massage and Ayurvedic treatments at the onsite spa. Savor breakfast or dinner at one of two on-site restaurants serving British cuisine. With free in-room WiFi, express check-in and multilingual staff your stay is sure to be a relaxing getaway.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Conference centre

For families (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Television
The current price is £152
includes taxes & fees
29 Mar - 30 Mar

Why we love this property

Spa escape on the bay
Waterfront hotel indulges with daily spa treatments, a hot tub, and a sauna. The health club completes this bayside wellness retreat.
Victorian charm by the sea
Luxury Victorian architecture meets bay views in this city centre hotel. Curated decor showcases local artists while the ocean-view restaurant boasts city vistas.
British dining scene
Hotel offers 2 restaurants with British cuisine and beachfront views. Guests enjoy vegetarian breakfast, private picnics, and in-room champagne service.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)
  • Beach view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • Jersey Opera House - 3 min walk - 0.3 km
  • St. Helier Town Hall - 6 min walk - 0.6 km
  • King Street - 8 min walk - 0.7 km
  • Port of Jersey - 8 min walk - 0.7 km
  • St. Helier Central Market - 11 min walk - 0.9 km

Getting around

  • Jersey (JER) - 14 min drive
  • Guernsey (GCI) - 80 min drive

Restaurants

  • ‪Locke’s - ‬9 min walk
  • ‪Shuga - ‬6 min walk
  • ‪KFC - ‬7 min walk
  • ‪Cargo - ‬7 min walk
  • ‪So Bar - ‬6 min walk

About this property

Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Limited on-site parking (max 8 spaces per unit)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 164 ft (GBP 6.66 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach access
  • Bike rentals nearby

Working away

  • Meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Tassili – This beachfront fine-dining restaurant specialises in British cuisine and only serves dinner. Reservations are required.
Victoria's – This brasserie specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge – This beach bar specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Parking is available nearby and costs GBP 6.66 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa offer free cancellation for a full refund?

Yes, Grand Jersey Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Jersey Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Grand Jersey Hotel & Spa?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Jersey Hotel & Spa?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Grand Jersey Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Jersey Hotel & Spa also has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Grand Jersey Hotel & Spa?

Yes, there are 2 on-site restaurants, featuring beachfront dining, British cuisine and ocean views.

What's the area around Grand Jersey Hotel & Spa like?

Grand Jersey Hotel & Spa is located on the waterfront, a short 9-minute walk from Port of Jersey and 5 minutes' walk from Jersey Opera House. Travellers say that the hotel is in a great location.

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Reviews

Grand Jersey Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, tasty, and with a great selection of high-quality options. (82 reviews)
  • The spa facilities were very good, offering a relaxing environment and excellent treatments. (33 reviews)
  • The pool and spa facilities were very nice, welcoming, and luxurious. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Food
View
Spa
Restaurant
Bed
Islands

Reviews

8/10 Very good

Nice sea view, but the hotel is dated and would do with renovation.
Raffaella, 1-night trip

10/10 Exceptional

rooms lovely, great breakfast great location
Diane, 6-night trip

10/10 Exceptional

Everything was perfect, staff very pleasant and helpful, rooms immaculate & food amazing
catherine, 3-night trip

10/10 Exceptional

Beautiful room, exceptional staff and fabulous breakfasts
Julie, 5-night trip

10/10 Exceptional

Wonderful stay cannot fault the hotel in any way
PETER, 3-night trip

10/10 Exceptional

Great location friendly staff lovely stay
Trevor, 4-night trip

10/10 Exceptional

Excellent hotel. Staff attentive and accomodation clean and comfortable. Pool area was lovely too.
Sally, 7-night trip

10/10 Exceptional

The room was very clean and all the staff were very friendly and helpful
Ian Stephen, 4-night trip

10/10 Exceptional

Excellent location great service
Anne, 1-night trip

10/10 Exceptional

Great friendly service
Angela, 4-night trip

10/10 Exceptional

Yes, very much so excellent food excellent atmosphere good quality service overall
Tony, 1-night trip

10/10 Exceptional

Great breakfast comfortable hotel nice staff
Lee, 4-night trip

10/10 Exceptional

Clean room, great friendly helpful staff
Megan, 1-night trip

10/10 Exceptional

Very friendly helpful staff
Clara Dorothy, 3-night trip

10/10 Exceptional

An exceptional hotel - we had a wonderful stay
Catherine, 6-night trip

10/10 Exceptional

Beautiful hotel, friendly and efficient staff. Breakfast choices has a great selection and even off the menu if required
Mr Kevin John, 3-night trip

10/10 Exceptional

Fab staff, excellent breakfast buffet.
Emma, 3-night trip

10/10 Exceptional

Lovely stay

Great hotel with super staff Lovely room Great breakfast
Anthony, 4-night trip

10/10 Exceptional

Great hotel

We had a great stay at The Grand. We've been before and every time is consistently good. Breakfast is very tasty, the rooms are great with a comfy bed - we go for a sea view, and all the staff we met made us feel very welcome. We'll be staying again.
Christopher, 3-night trip

10/10 Exceptional

Excellent hotel with great facilities. The staff were really helpful and friendly. We would definitely stay here again.
Trudi, 5-night trip

10/10 Exceptional

Great food and friendly staff
GRAHAM, 5-night trip

10/10 Exceptional

Top class hotel quality food service second to none. Great location opposite beach
Roy, 7-night trip

10/10 Exceptional

Beautiful hotel will stay again

We booked the hotel last minute and what a find, it is beautiful and couldn't fault it, the staff were amazing and I will stay again
Laura Jane, 3-night trip

10/10 Exceptional

Friendly attentive staff. Very good food and great location.
mr blair, 3-night trip

10/10 Exceptional

Lovely hotel in a great location opposite the beach and castle. Short walk to shops and restaurants. Friendly, helpful staff and great food at the breakfast buffet.
Emma, 2-night trip