Grand Hyatt Hong Kong

Photo gallery for Grand Hyatt Hong Kong

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Hong Kong Convention and Exhibition Centre

9.4/10 Exceptional

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £262
Price available on 26/10/2022
Map
1 Harbour Road, Hong Kong
Main amenities
  • Daily housekeeping
  • 9 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Lan Kwai Fong - 7 min drive
  • Victoria Harbour - 9 min drive
  • Kowloon Bay - 20 min drive
  • Ocean Park - 14 min drive
  • Repulse Bay - 17 min drive
  • Stanley Main Beach - 24 min drive
  • Hong Kong Disneyland - 31 min drive
  • Tai Po Old Market - 39 min drive

Getting around

  • Hong Kong International Airport (HKG) - 37 min drive
  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Causeway Bay Station - 19 min walk
  • Hong Kong Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hyatt Hong Kong

5-star luxury hotel revitalised in 2016 and located in the heart of Wan Chai
At Grand Hyatt Hong Kong, you can look forward to a round-trip airport shuttle, a poolside bar and a terrace. Treat yourself to reflexology, a hot stone massage or hydrotherapy at Plateau Spa, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • A banquet hall, a porter/bellboy and a front desk safe
  • A gift shop, meeting rooms and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 542 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and Laptop workspace. Guest reviews speak positively of the size rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 542 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to For Plateau Rooms kindly proceed to the 11/F upon arrival
  • Front desk staff will greet guests on arrival
  • According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 9 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Plateau Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

One Harbour Road – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Kaetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse – This steakhouse serves lunch and dinner.
The Teppanroom – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 368 for adults and HKD 184 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for HKD 440.0 per day

Parking

  • Valet parking costs HKD 600 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Does Grand Hyatt Hong Kong offer free cancellation for a full refund?
Yes, Grand Hyatt Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Hong Kong?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on 26 Oct 2022 start from £262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Hong Kong?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Grand Hyatt Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Hong Kong?
Yes. Valet parking costs HKD 600 per night.
Is an airport shuttle service offered by Grand Hyatt Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Hong Kong?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Grand Hyatt Hong Kong and nearby?
Grand Hyatt Hong Kong has 3 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Grand Hyatt Hong Kong?
Yes, there are 9 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Khana Khazana (3-min walk), Matsubishi (3-min walk) and Bar Amazonia (4-min walk).
Does Grand Hyatt Hong Kong have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Hong Kong like?
Grand Hyatt Hong Kong is located on the waterfront in Wan Chai, a short 6-minute walk from Hong Kong Wan Chai Station and 6 minutes' walk from Hong Kong Convention and Exhibition Centre. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WENTING, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tsz Ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHI HO DAVID, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value and wonderful service
We had a fantastic stay and the staff made it even better. It was my husbands birthday and they sent wine and a birthday cake to our room. The room was really good, very clean, bed comfortable and lovely view too.
Hanna Rebecka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yi Lam Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Man Sang, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hung kwun henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wing Kai, 1-night trip
Verified Hotels.com guest review