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All properties in Key West, Florida, United States of America
1 room, 2 adults

Pier House Resort & Spa

4-star4 stars
1 Duval St, Key West, FL, 33040, United States of America

4-star beachfront resort with spa, near Ripley's Believe It or Not
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This was our 2nd trip to Pier House Resort and can’t recommend this place highly enough.…Jul 9, 2019
  • What a total Gem!! 10/10 all round, can’t speak highly enough about the hotel and area,…Feb 13, 2019

Pier House Resort & Spa

from £227
  • Junior Suite (Spa Junior Suite)
  • Room, 1 King Bed, Ocean View
  • Room, 2 Queen Beds, Ocean View
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Room, 1 King Bed (Lanai)
  • Room, 2 Queen Beds (Lanai)
  • Room, 1 King Bed (Lanai RI Shower)
  • Room, 2 Queen Beds (Lanai RI Shower)
  • Room, 1 King Bed, Ocean View (RI Shower)
  • Suite, 2 Queen Beds, Ocean View (RI Shower)
  • Traditional Room, 1 King Bed (RI Shower)
  • Suite (Spa RI Shower)

What’s around Pier House Resort & Spa

Landmarks

  • In Key West Historic District
  • Mallory Square - 3-min walk
  • Key West Shipwreck Museum - 2-min walk
  • Key West Aquarium - 2-min walk
  • Harry S. Truman Little White House - 6-min walk
  • Ernest Hemingway Home and Museum - 16-min walk
  • Fort Zachary Taylor Historic State Park - 29-min walk
  • Ripley's Believe It or Not - 1-min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) 14-min drive

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 24

Travelling with others

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Personal motorised watercraft on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2600
  • Conference space size (meters) - 242
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 5
  • Year Built – 1968
  • Lift
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Chart Room Bar – Overlooking the ocean, this restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.

Beach Bar – This beachfront bar specialises in Caribbean cuisine and serves lunch, dinner and light fare. Open daily.

One Duval – This restaurant is located on the beach and specialises in Caribbean cuisine. Guests can enjoy drinks at the bar. Open selected days.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Steam room
  • Personal motorised watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Waterskiing nearby
  • Windsurfing nearby

Pier House Resort & Spa’s small print

Also known as

  • Pier House Resort Key West
  • Pier Hotel Key West
  • Pier Key West
  • Pier House Key West Florida
  • Pier House Resort & Spa Resort
  • Pier House Resort & Spa Key West
  • Pier House Resort & Spa Resort Key West
  • Pier House Resort & Spa Resort
  • Pier House Resort & Spa Key West
  • Pier House Resort & Spa Resort Key West
  • Pier House Resort
  • Pier House Key West
  • Pier House
  • Pier House Key West Florida
  • Pier Hotel Key West
  • Pier Key West
  • Pier House Hotel Key West
  • Pier House Resort Spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 49.45 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach towels
  • Fitness centre access
  • Shuttle service
  • Business centre/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Self-parking
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Breakfast costs between USD 3.00 and USD 16.00 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pier House Resort & Spa

  • Does Pier House Resort & Spa offer free cancellation for a full refund?
    Yes, Pier House Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pier House Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Pier House Resort & Spa?
    Yes, there's an outdoor pool.
  • Are pets allowed at Pier House Resort & Spa?
    Yes, pets are welcome. There's a charge of USD 75.00 per pet, per night.
  • What are the check-in and check-out times at Pier House Resort & Spa?
    You can check in from 4:00 PM to 11:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Pier House Resort & Spa?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Turquoise Restaurant (3-min walk), Duetto Pizza (4-min walk) and Bistro 245 (4-min walk).
  • What is there to do near Pier House Resort & Spa?
    Recommended spots to visit include Ripley's Believe It or Not (1-min walk) and Key West Shipwreck Museum (2-min walk), along with Key West Aquarium (2-min walk) and Mallory Square (3-min walk).

Recent reviews

Superb 9.0 From 829 reviews

Exceptional 10.0
Fantastic
Considering the visit was shortly after IRMA. The resort was outstanding. If it wasn't for the vegetation that was washing up on the beach still you would have never known it had just experienced a cat 5 hurricane. The hotel staff raked the beach every morning to try and clean up as much as possible and where so helpful and friendly. Overall my stay was exceptional and when I come back to the Keys I will be staying here.
nicholas, gb3 night trip
Exceptional 10.0
Lovely Hotel
Nice room with AC and comfortable beds. The beach was lovely and staff accommodating. My only complaint was that the WiFi was spotty.
Aubry, us4 night trip with friends
Exceptional 10.0
Amazing location on Duval street
Sabriena, us6 night trip
Exceptional 10.0
My friends and I had 2 wonderful days exploring Key West, Our stay at Pier House was excellent. It is located on the water, near Mallory Square and a lot of shops, restaurants etc. on Duval Street. With all of that activity, the Pier House was a quiet and peaceful respite. The restaurant had an excellent breakfast right on the water. Definitely a 10 out of 10.
Mary, us2 night trip with friends
Very good 8.0
Nice visit but High Resort Fee
Great location! Beach and pool are very nice as well as the pool and bar service! My biggest complaint is the Resort fee. We never had our in room coffee and water refilled unless we hunted down someone to ask for it. The WiFi was terrible too. The fitness center was also closed. Why the $45/day resort fee? Very high for the limited things included for the fee. Outside of that, it was a nice stay.
Adam, us4 night trip
Fair 4.0
security
Everything went fine until I discovered that my door would not lock as intended after I left for the day, anyone could have stolen my laptop,etc. Basically the whole three days it was not secure.
us2 night family trip
Exceptional 10.0
The restaurant was good, the beach and pool were very nice. We didn’t get to see the spa, but the activities and restaurants nearby were very good. Unfortunately, we lost a pair of deeply-cherished, red stud earrings somewhere in the hotel room in the midst of our rush to depart before the Tropical storm Sally hit, and we may not see them again. The hotel did not contact us about finding them, so they’re most likely gone forever. :(
Peter, us1 night trip
Exceptional 10.0
50th Bday Vacay
The hotel is great, nice beachfront room, would be nice to walk out room onto the beach. But, not that big of a deal. Room was clean, had lots of extras, and the bed was comfortable. Friendly and welcoming from the get go. Bag service all the way to our room. Very clear about the happenings at the hotel and around the area. Very clean. Restaurants not working full scale, masking everywhere inside and outside. We were able to be on the beach without a mask. Small beach, a few people not many. Location is fantastic to walk around Key West Many stores and restaurants open. All in all a pleasant stay. We will stay again. Once the plandemic is over.
us2 night trip
Very good 8.0
Take relaxation to another level .
If you want relaxation and close to everything, this is the place for you . Nice staff .
jose, us1 night business trip
Exceptional 10.0
Must stay place
This is an amazing property. Very centrally located in the heart of old town. impecably maintained and staffed. Marcelo at the pool was excellent
Frank, us1 night trip with friends

Pier House Resort & Spa

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