Los Susurros Casa

Photo gallery for Los Susurros Casa

Primary image
Outdoor pool
In-room safe, iron/ironing board, free WiFi, wheelchair access

Overview of Los Susurros Casa

Los Susurros Casa

2.5-star property
No-frills B&B in Palenque

10.0/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Shared kitchen
Carretera Palenque-Ruinas, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Free airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Cookware, dishware and utensils
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 10 min drive
  • Free airport shuttle

About this property

Los Susurros Casa

Property highlights
You can look forward to free continental breakfast, a free round-trip airport shuttle and a terrace at Los Susurros Casa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
Other perks at this bed & breakfast include:
  • Free self-parking
  • A front desk safe, luggage storage and tour/ticket information
  • A 24-hour front desk
Room features
All guest rooms at Los Susurros Casa boast thoughtful touches, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • Wardrobes/cupboards, communal kitchens and full-sized fridge/freezers


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 4 rooms


  • Check-in time from 3:00 PM until 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay free


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace


  • In-room accessibility
  • Wheelchair accessible


  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Portable fan
  • Iron/ironing board (on request)
  • Washing machine
  • Laundry detergent

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Shared kitchen access
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils


  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.


This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts cash.

Guests should be aware that some wild animals reside at this property.

Also known as

Los Susurros Casa Palenque
Los Susurros Casa Bed & breakfast
Los Susurros Casa Bed & breakfast Palenque

Frequently asked questions

Does Los Susurros Casa offer free cancellation for a full refund?
Yes, Los Susurros Casa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Los Susurros Casa?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Los Susurros Casa?
Sorry, pets aren't allowed.
Is parking offered on site at Los Susurros Casa?
Yes, there's free self parking.
Is an airport shuttle service offered by Los Susurros Casa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Los Susurros Casa?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 1:00 PM.
What is there to do at Los Susurros Casa and nearby?
Los Susurros Casa has a picnic area and a garden.
Are there restaurants at or near Los Susurros Casa?
Yes. Nearby restaurants include La Selva (13-min walk), Don Mucho's (2.2 mi) and Chely's (2.3 mi).

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

A Perfect Jungle Retreat!
An amazing stay! The owner provided top knotch service to ensure a memorable stay. This is the place to stay in Palenque. We got to play with her monkeys and had a very generous breakfast. Monteverde is also a nice restaurant for dinner within a few minutes walking. The accomodations were excellent. We hope to return someday!
Adam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I love the place, it is beautiful and peaceful exactly what we were looking for. It was quiet and full of trees around. Adriana the owner was very nice, polite and friendly. Her breakfast was really good and she gave us all the information we needed for tours, restaurants and places to go. She was even calling the taxi for us and she contacted the agency for our tours. I highly recommend this place and we are planning to go back again because we just love it. It was a terrific experience and great service from Adriana, she is amazing.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Un lugar ideal para la descompresión
Una estancia muy relajante después de una semana en la Selva Lacandona. Fuimos muy bien acogidos por Adriana que nos hizo un muy abundante y rico desayuno. Nos recomendó un muy buen restaurante italiano para cenar a escasos metros. Los cuartos están muy limpios y amplios al igual que el baño. Está muy agradable la terraza de cada cuarto para sentarse a contemplar el campo, y lo mejor de todo fue la interacción con los saraguatos bebés que se dedica a rescatar Adriana. Fue cerrar un gran viaje con broche de oro
Guillermina, 1-night family trip
Verified Hotels.com guest review