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Mercure Salzburg City

Property class: 4
Hotel with restaurant, near Mirabell Palace

Choose dates to view prices

In the heart of Schallmoos, Mercure Salzburg City offers a tranquil retreat. Relax in the garden or unwind with coffee in the lobby, and take advantage of convenient amenities like dry cleaning/laundry services and luggage storage. Previous guests have praised this hotel's helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £114
includes taxes & fees
13 Sept - 14 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A double bed with white linens, a red handbag, and a black suitcase on the bed.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a cityscape view, a nightstand, and a window with curtains.

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a chair, a desk with a laptop, and a window with curtains.

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a view of a cityscape, a purple chair, and a plaid carpet.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Lobby
June Six Salzburg, a Tribute Portfolio Hotel
Elisabeth-Vorstadt
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 162 reviews
The price is £133
includes taxes & fees
13 Sept - 14 Sept
June Six Salzburg, a Tribute Portfolio Hotel
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About the area

Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 10 min walk - 0.8 km
  • Mirabell Palace - 11 min walk - 1.0 km
  • Mozart's Birthplace - 16 min walk - 1.4 km
  • Old City Hall - 16 min walk - 1.4 km
  • Salzburg Christmas Market - 17 min walk - 1.5 km

Getting around

  • Salzburg (SZG-W.A. Mozart) - 21 min drive
  • Salzburg Central Station - 10 min walk
  • Salzburg Central Station - 11 min walk
  • Salzburg (ZSB-Salzburg Central Train Station) - 12 min walk

Restaurants

  • Panorama Restaurant
  • Johann Cafe & Restaurant
  • Burger King
  • The Heart of Joy
  • ‪Alter Fuchs - ‬10 min walk

About this property

Mercure Salzburg City

  • When you stay at Mercure Salzburg City, you'll be within a 15-minute walk of Mirabell Palace and Mirabell Gardens. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace and a garden.

At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 20 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (2842 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • Garden
  • Terrace
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Late checkout can be arranged for an extra charge of EUR 39

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Uncovered self-parking costs EUR 20 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Does Mercure Salzburg City offer free cancellation for a full refund?

Yes, Mercure Salzburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Salzburg City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Salzburg City?

Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited.

What are the check-in and check-out times at Mercure Salzburg City?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 39.

Is there an on-site casino at Mercure Salzburg City?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What is there to do at Mercure Salzburg City and nearby?

Have fun with nearby activities such as cycling, hiking and rock climbing. Additional recreation nearby includes casino gaming. Mercure Salzburg City also has a garden.

Are there restaurants at or near Mercure Salzburg City?

Yes, there's an on-site restaurant.

What's the area around Mercure Salzburg City like?

Mercure Salzburg City is a short 10-minute walk from Mirabell Palace and 20 minutes' walk from Salzburg Christmas Market.

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Reviews

Mercure Salzburg City Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.2

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Walking
Old town
Shower
Restaurant
Bathroom
Towns

Reviews

Verified review

10/10 Exceptional

Hotel staff was fantastic, room was clean and comfortable.
jay, 2-night trip
Verified review

10/10 Exceptional

Very nice, wonderful staff
John, 3-night trip
Verified review

8/10 Very good

Clean, spacious and comfy room, probably could have done with more on the menu in the restaurant
Mike, 2-night trip
Verified review

10/10 Exceptional

The room was great
Edwin, 2-night trip
Verified review

8/10 Very good

Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot
David, 1-night trip
Verified review

10/10 Exceptional

The location of the property is excellent and the breakfasts are especially good.
Rick, 2-night trip
Verified review

10/10 Exceptional

Delightful staff
Elco, 2-night trip
Verified review

8/10 Very good

Noisy by road, had to Move rooms Staff handled this extremely well
Paul, 3-night trip
Verified review

10/10 Exceptional

The staff were very helpful
Yasmin, 1-night trip
Verified review

8/10 Very good

Helpful & friendly staff
Christian, 3-night trip
Verified review

10/10 Exceptional

The stay was excellent and the breakfast was very good even including lactose free milk...
Rick, 1-night trip
Verified review

8/10 Very good

The staff was courteous and helpful.
Ranga, 2-night trip
Verified review

10/10 Exceptional

Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Barbara, 3-night trip
Verified review

10/10 Exceptional

Definite Stay

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Brian, 1-night trip
Verified review

8/10 Very good

The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Karl, 3-night trip
Verified review

8/10 Very good

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Kha, 2-night trip
Verified review

10/10 Exceptional

From the friendly welcome & communication this hotel makes sure you are fully informed Once the room was ready the warmth and smile from the front desk young lady eased away the delay getting my room allocated. The room was cosy & quiet I am sure this hotel will always have a warm welcome with a smile for all customers
Eric, 1-night trip
Verified review

8/10 Very good

1 staff at front desk can do everything
surachai, 1-night trip
Verified review

10/10 Exceptional

Room was ready on arrival.
Amanda, 1-night trip
Verified review

8/10 Very good

Good clean hotel.
Aldo, 3-night trip
Verified review

10/10 Exceptional

A very nice hotel with all of the features of a much more expensive facility. I thoroughly enjoyed my time there. I have been to Salzburg many times, but this was the first time in this area of the city. This is a quiet residential neighborhood with easy access to the Hauptbahnhof and all of the sites and sights…The hotel restaurant is very classy, with excellent food and a wide variety of starters, entrees, and desserts. Although quite young, the staff are very charming, attractive, and professional…
Daniel, 5-night trip
Verified review

8/10 Very good

Great place
Tessa, 1-night trip
Verified review

6/10 Good

Great location and nice staff but the hotel could use a refresh.
Stacey, 2-night trip
Verified review

10/10 Exceptional

Friendly Staff, located in a quiet street and a 15 minute easy walk to the old city Rooms were comfy
Ronald, 1-night trip
Verified review

8/10 Very good

Nice and clean hotel. Staff were welcoming and accommodating. Very short walk to central station.
Harvey, 1-night trip