Graben Hotel

Took a trip to enjoy Vienna's Christmas markets and sample some cultural life. It exceeded all expectations.

the only thing that I can complain is the water problem on the 7th floor. During a shower of 10 minutes, I got burnt 3 times and frozen 3 times due to the old water pipe system of the hotel. On the other side, the staff was wonderful as well as the location of the property. The breakfast was good. The size of the single room is very good compared to the european hotel single rooms. I would stay again but if the water problem is solved

Initially disappointed with hotel room since it was very small and up in the attic - no room even for a dressing table. But it was so clean that this almost made up for the shortfall in the room quality. The hotel staff were all really helpful and the location was perfect - right in the centre. The Trattoria Santo Stefano (next door, but part of the hotel) was very good value and served lovely food - we ate there every evening. Our first time in Vienna and we thought it was a beautiful city with so much to see. The people were all friendly and we couldn't fault anything about our trip.

All the staff were friendly and helpful, including the cleaning staff. Reception booked excursions and a taxi for the airport. We stayed there for 2 weeks, and had dinner there 2 nights. The restaurant is Italian, I had some excellent fish dishes one of the nights. Breakfasts were excellent with a wide choice of cereals, fruit, bread, cheeses, cold meats. They also did excellent scrambled egg, with a varying choice of sausages/bacon. The room was a good size, well presented and clean. The bathroom just had a shower, no bath. The hotels location would be hard to match, handy for main tourist sites, shops, cafes, underground station. When we return to Vienna on another visit, I will happily stay there again

Great location, just next to Stephensplatz. Hotel staff, were very friendly staff and a reasonably priced restaurant attached. Good breakfast. The room would be better if there were tea/coffee making facilities in the room. There was a flickering lightbulb when we arrived. I removed the bulb. Also the safe was faulty. Reception staff were informed, but nothing was fixed for the duration of our stay.