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All properties in Exeter, England, United Kingdom

Mercure Exeter Southgate Hotel

4-star hotel with indoor pool, near Exeter Cathedral

  • Free WiFi
From
£69

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Beach
  • Beach
  • Indoor Spa Tub
  • Pool
  • Beach
Beach. Image 1 of 79.
1 / 79Beach
8.0.Very good.
  • Everything about our stay was great. People on the desk were very helpful and friendly.…

    Jun 7, 2021

  • Just a one night stay in Exeter to briefly see family. The Mercure Southgate is in a…

    Jun 3, 2021

See all 430 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 156 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Exeter
  • University of Exeter - 18-minute walk
  • Exeter Cathedral - 6-minute walk
  • Exeter's Historic Quayside - 3-minute walk
  • St Martin's Church - 5-minute walk
  • Exeter's Underground Passages - 6-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Twin Room, 1 Double Bed
  • Privilege, Room, 1 Double Bed
  • Family Room (Classic)
  • Standard Room, 2 Single Beds

Location

  • Heart of Exeter
  • University of Exeter - 18-minute walk
  • Exeter Cathedral - 6-minute walk

What’s around

Landmarks

  • Heart of Exeter
  • University of Exeter - 18-minute walk
  • Exeter Cathedral - 6-minute walk
  • Exeter's Historic Quayside - 3-minute walk
  • St Martin's Church - 5-minute walk
  • Exeter's Underground Passages - 6-minute walk
  • Spacex - 6-minute walk
  • Guildhall Shopping Centre - 7-minute walk
  • 21 The Mint - 7-minute walk
  • Princesshay - 8-minute walk
  • Harlequins Shopping Centre - 8-minute walk

Getting around

  • Birmingham Airport (BHX) 165-min drive
  • Exeter (EXT-Exeter Intl.) 20-min drive
  • Exeter Central Station 10-min walk
  • Exeter (EXS-Exeter St Thomas Train Station) 12-min walk
  • Exeter St Thomas Station 13-min walk

At a glance

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15.00 per night)
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Health club

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 151
  • Conference space size (meters) - 14

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • German
  • Hungarian
  • Latvian
  • Polish
  • Portuguese
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Exeter Southgate Hotel
  • Mercure Exeter Southgate Hotel Hotel Exeter
  • Accor Southgate Exeter
  • Mercure Exeter Southgate Hotel Devon
  • Mercure Exeter Southgate
  • Mercure Exeter Southgate Hotel Hotel
  • Mercure Exeter Southgate Hotel Exeter
  • Mercure Exeter Southgate Hotel Hotel Exeter
  • Mercure Southgate Hotel
  • Mercure Exeter Southgate
  • Mercure Southgate
  • Mercure Exeter Southgate Hotel Devon
  • Accor Southgate Exeter
  • Mercure Exeter Southgate
  • Mercure Exeter Southgate Hotel Hotel
  • Mercure Exeter Southgate Hotel Exeter

Optional extras

Self-parking costs GBP 15.00 per night

English breakfast is offered for an extra charge of GBP 11.00 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Exeter Southgate Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 15.00 per night.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, Gate House Restaurant. Nearby restaurants include Pasha (4-min walk), Carluccio's (5-min walk) and Cafe Rouge (5-min walk).
  • Mercure Exeter Southgate Hotel has an indoor pool and a 24-hour fitness centre, as well as a sauna.
8.0.Very good.
  • 6.0.Good

    Convenient but needs to ‘open up’ more

    Still a little too ‘shut down’ due to COVID in comparison to other bars & restaurants. Website not up to date re bar & restaurant open times.

    2 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    We have stayed here before and it was excellent, on this occasion the hotel was dirty and in urgent need for updating.

    Richard, 2 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Teething troubles

    We have stayed many times before breaking our trip to Cornwall but his time sadly there were issues although it was the first Friday after reopening. We booked a twin but were allocated a double - this was later rectified by splitting and remaking the bed by housekeeping. More concerning were the lack of available facilities such as the restaurant and bar which was only open from 6- 10pm and only a small room off the main the lounge (which was shut off) was open for use and some guests were turned away when it was full. When we asked about this the staff member said it was because only 3 front of house staff were on shift and that was all they could handle. Thankfully we had a table but others were clearly disappointed at being turned away. This was peak time after 7pm. However as usual, staff were very helpful and our stay was comfortable. We will return and see the issues eperienced as teething problems due to lack of staff and the return to some sort of "normality".

    B J, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bad service

    Absalutly horible customer service stuck up not worth the convictions, could do with a weeks customer service course

    Matthew, 3 night family trip, May 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    COVID stay

    Very COVID safe, grab and go breakfast with the usual Accor high standards

    Keith, 1 night business trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice and easy stay. And in a great location

    Olivia, 1 night trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing

    Reception area ok. Room tired with threadbare carpet and worn decor.

    Sonja, 2 night business trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel

    Jessica, 4 night business trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Exeter on business

    Very central, walk to the city in moments. But due to covid really just used the bedroom as other facilities weren't available.

    Mark, 1 night business trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Would love to use the pool there one day!

    Essential business travel. Good room but the shower flooded! Check in was good. Receptionist was very patient with people. Well done!

    David, 1 night business trip, Mar 30, 2021

    Verified Hotels.com guest review

See all 430 reviews