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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel in Exeter with indoor pool and restaurant

Choose dates to view prices

In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is £67
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 1 Double Bed

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Leonardo Hotel Exeter
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
8.6 out of 10, Excellent, 1,001 reviews
The price is £69
includes taxes & fees
22 Feb - 23 Feb
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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • Royal Albert Museum and Art Gallery - 8 min walk - 0.7 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 25 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 12 min walk

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪The Prospect Inn - ‬5 min walk
  • ‪The Hourglass - ‬4 min walk
  • ‪Samuel Jones - ‬7 min walk
  • ‪The White Hart Inn - ‬3 min walk

About this property

Mercure Exeter Southgate Hotel

At Mercure Exeter Southgate Hotel, you'll be within a 15-minute drive of Dartmoor National Park. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub and a sauna. Fellow travellers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 16.00 per night)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self-parking costs GBP 16.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an on-site restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 3-minute walk from Exeter's Historic Quayside and 6 minutes' walk from Exeter Cathedral. Travellers give top marks for the hotel's prime location.

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Reviews

Mercure Exeter Southgate Hotel Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was of good quality, plentiful, and excellent with many choices. (30 reviews)
  • The property's gym was well-equipped and provided a good experience for guests. (10 reviews)
  • Dining at the property was lovely with great food and friendly, attentive staff. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Bathroom
Bar
Parking
Restaurant

Reviews

10/10 Exceptional

Great staff, good location
Steven, 2-night trip

10/10 Exceptional

Fantastic stay! Great staff! Room lovely. The comfiest bed ever. Great pool facilities.
Helena, 1-night trip

10/10 Exceptional

Very good
Harry, 1-night trip

10/10 Exceptional

Excellent room. Great location for exploring the city.
David, 1-night trip

10/10 Exceptional

Excellent service lovely comfortable room
Tracy, 1-night trip

8/10 Very good

Room was great and breakfast very good. Pool and sports facilities were excellent, however the sauna floor was wet and slippery. I slipped and fell and have pulled a muscle in my back.!!!
Sarah, 1-night trip

6/10 Good

It was generally a lovely stay but there was a funny smell in the pool area and also in the morning in the bedroom there was a odd smell of sewage. TV is very old and dated but otherwise general facilities were fine and the location was good.
Ai-Linh, 1-night trip

8/10 Very good

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Emma, 1-night trip

10/10 Exceptional

Great room, Superbe staff from start to finish.
Jackalyn, 2-night trip

10/10 Exceptional

Fantastic well laced stylish hotel.
kevin, 1-night trip

6/10 Good

Has so much potential to be an amazing hotel and the convenient location is why I still return. Booked a Privilege room however the mattress was awful and the bedding felt cheap. Also cleaning standards didn’t seem great as I found a half opened drink in the fridge and rubbish on the floor. The jacuzzi was also out of order. I ate in the restaurant but found the beef and veg dish to be very bland. The staff here are always very polite and the overall vibe good. I think it just needs a thorough update and maintenance issues fixed once and for all.
peter, 1-night trip

10/10 Exceptional

Business Trip

Helpful staff at all times - Lovely rooms and an excellent location
BALANCE FOR BUSINESS LIMI, 1-night trip

2/10 Poor

The dinner was terrible along with the service and ended up not eating the dinner, rooms very dated with a tv that didn’t work. Also scratches all over the wall. Leak in the cealing I. The Galway with a rubbish bucket underneath it, just to finish it off paying £16 for the parking.
Jaimie, 1-night trip

10/10 Exceptional

Breakfast was great if paid for the night before- parking charges a little steep- however hotel great, super location and staff very welcoming and professional
James, 2-night trip

8/10 Very good

The shower drain was blocked causing the water to overflow. Check in was easy and pleasant. We enjoyed our stay.
Nicola, 1-night trip

8/10 Very good

Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.
Vincent, 1-night trip

10/10 Exceptional

Staff were great, lovely little gym, room a little tired but perfectly serviceable. Good location.
Catherine, 4-night trip

8/10 Very good

Great location for venturing out into Exeter
James, 1-night trip

10/10 Exceptional

Great stay
Jeremy, 1-night trip

8/10 Very good

Lovely fuss free comfortable stay

Lovely friendly and helpful staff, comfortable room and good service, coupled to car parking made this our favourite Exeter accommodation.
David, 1-night trip

8/10 Very good

.
Andy, 1-night trip

10/10 Exceptional

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Jason, 1-night trip

10/10 Exceptional

Excellent throughout
Martin, 1-night trip

6/10 Good

Sadly you have to pay to use the spa facilities which isn’t noted on the hotel description. Very disappointing.
Gavin, 1-night trip

10/10 Exceptional

Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
Judith, 1-night trip