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All properties in Xi'an, Shaanxi, China
1 room, 2 adults

The Ritz-Carlton, Xi'an

Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075, China

Art Deco Xi'an hotel with indoor pool, connected to a shopping centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city…Oct 28, 2019
  • While traveling in China over two weeks, I tried six hotels, which included multiple Ritz…Nov 20, 2019

The Ritz-Carlton, Xi'an

from £173
  • Club Room, 2 Double Beds, Non Smoking, City View (Club Level)
  • Club Room, 1 King Bed, Non Smoking, City View (Club Level)
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Luxury Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking (Club Lounge)
  • Premier Room, 1 King Bed, Non Smoking, City View
  • Premier Room, 2 Double Beds, Non Smoking, City View
  • Club Suite, 1 King Bed, Business Lounge Access, City View (Ritz-Carlton Suite, Club Lounge)

What’s around The Ritz-Carlton, Xi'an

Landmarks

  • In Yanta Qu
  • Drum Tower - 3.9 mi / 6.3 km
  • Shaanxi History Museum - 4.1 mi / 6.6 km
  • Giant Wild Goose Pagoda - 5.3 mi / 8.5 km
  • Xi'an Bell Tower - 5.4 mi / 8.7 km
  • Xi'an City Walls - 6.4 mi / 10.4 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) 47-min drive
  • Xi'an Station 11-min drive
  • Xi'an East Station 15-min drive
  • Xi'an North Railway Station 20-min drive

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 11:30 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self-parking* on site (limited)

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Pool sunloungers
Working away
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Xian Kitchen 鲜厨房 – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Tasuro 炙焰 – This sushi bar only serves dinner. Open daily.

景轩 – This restaurant specialises in Chinese cuisine. Open daily.

Lobby Lounge大堂吧 – This lobby lounge serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Flair天韵 – This rooftop bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Ritz-Carlton, Xi'an’s small print

Also known as

  • The Ritz-Carlton, Xi'an Hotel
  • The Ritz-Carlton, Xi'an Xi'an
  • The Ritz-Carlton, Xi'an Hotel Xi'an
  • The Ritz-Carlton, Xi'an Hotel
  • The Ritz-Carlton, Xi'an Xi'an
  • The Ritz-Carlton, Xi'an Hotel Xi'an

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

    Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Individually wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    Deposit: CNY 1000 per day

    • Service fee: CNY 1000 per accommodation, per night

    Optional extras

    Early check-in can be arranged for an extra charge of 100 per cent of room rate (subject to availability)

    Self-parking costs CNY 72 per day with in/out privileges

    Spa access is available for an extra charge of CNY 2980 per stay

    Rollaway beds are available for CNY 408.0 per night

    Buffet breakfast is offered for an extra charge of CNY 268 for adults and CNY 268 for children (approximately)

    Laundry facilities are available for an extra charge of CNY 200 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Ritz-Carlton, Xi'an

    • Does The Ritz-Carlton, Xi'an offer free cancellation for a full refund?
      Yes, The Ritz-Carlton, Xi'an does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Xi'an?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Ritz-Carlton, Xi'an?
      Yes. Self-parking costs CNY 72 per day. Parking spaces may be limited.
    • Is there a pool at The Ritz-Carlton, Xi'an?
      Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
    • Are pets allowed at The Ritz-Carlton, Xi'an?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at The Ritz-Carlton, Xi'an?
      You can check in from 2:00 PM to 11:30 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is 11:30 AM.
    • Are there restaurants at or near The Ritz-Carlton, Xi'an?
      Yes, there are 3 on-site restaurants.
    • What is there to do near The Ritz-Carlton, Xi'an?
      Recommended spots to visit include Drum Tower (3.9 mi) and Shaanxi History Museum (4.1 mi), along with Giant Wild Goose Pagoda (5.3 mi) and Xi'an Bell Tower (5.4 mi).

    The Ritz-Carlton, Xi'an

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