Grand Naniloa Hotel Hilo - a Doubletree by Hilton
- Free WiFi
- [1/59]
- Outdoor Pool [2/59]
- Outdoor Pool [3/59]
- Outdoor Pool [4/59]
- Room, 1 King Bed, Balcony, Oceanfront (Corner) - Balcony [5/59]
- Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing - Bathtub) - Balcony [6/59]
- Suite, 2 Bedrooms (KAMEHAMEHA) - Guest Room [7/59]
- Junior Suite, 1 King Bed, Non Smoking, Oceanfront - Guest Room [8/59]
- Room, 1 King Bed, Balcony, Oceanfront (Corner) - Guest Room [9/59]
- Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Living Room [10/59]
- Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Living Area [11/59]
- Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Roll-in Shower) - Bathroom [12/59]
- Room, 1 King Bed, Non Smoking - Bathroom [13/59]
- Outdoor Dining [14/59]
- Exterior [15/59]
- Gazebo [16/59]
- Hotel Lounge [17/59]
- Snack Bar [18/59]
- Lobby [19/59]
- Golf [20/59]
- Golf [21/59]
- Golf [22/59]
- Gym [23/59]
- Fitness Facility [24/59]
- Fitness Facility [25/59]
- Banquet Hall [26/59]
- Meeting Facility [27/59]
- Meeting Facility [28/59]
- Miscellaneous [29/59]
- Balcony [30/59]
- Room, 1 King Bed, Lanai, Ocean View - Balcony [31/59]
- Junior Suite, 1 King Bed, Non Smoking, Oceanfront - Guest Room [32/59]
- Room, 1 King Bed, Non Smoking, Bay View - Guest Room [33/59]
- Room, 1 King Bed, Non Smoking - Guest Room [34/59]
- Room, 2 Queen Beds, Lanai, Ocean View - Guest Room [35/59]
- Room, 1 King Bed, Non Smoking - Guest Room [36/59]
- Bathroom [37/59]
- Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Bathroom [38/59]
- Property Grounds [39/59]
- Exterior [40/59]
- Sports Facility [41/59]
- Bicycling [42/59]
- Meeting Facility [43/59]
- Guest Room View [44/59]
- Junior Suite, 1 King Bed, Non Smoking, Oceanfront - Guest Room [45/59]
- Room, 2 Queen Beds, Non Smoking, Harbour View - Guest Room [46/59]
- Room, 2 Queen Beds, Non Smoking, Bay View - Guest Room [47/59]
- Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Guest Room [48/59]
- Room, 1 King Bed, Balcony, Oceanfront (Corner) - Bathroom [49/59]
- Junior Suite, 2 Queen Beds, Non Smoking, Oceanfront - Guest Room [50/59]
- Room, 1 King Bed, Lanai, Ocean View - Guest Room [51/59]
- Room, 1 King Bed, Non Smoking - Living Area [52/59]
- Room, 1 King Bed, Non Smoking - Guest Room [53/59]
- Living Area [54/59]
- Room, 2 Queen Beds, Lanai, Ocean View - Guest Room [55/59]
- Room, 2 Queen Beds, Non Smoking, Harbour View - Living Area [56/59]
- Room, 1 King Bed, Non Smoking, Harbour View - Guest Room [57/59]
- Room, 2 Queen Beds, Non Smoking - Guest Room [58/59]
- Room, 2 Queen Beds, Non Smoking, Oceanfront - Guest Room [59/59]
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Outdoor Pool
Outdoor Pool
Outdoor Pool
Room, 1 King Bed, Balcony, Oceanfront (Corner) - Balcony
Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing - Bathtub) - Balcony
Suite, 2 Bedrooms (KAMEHAMEHA) - Guest Room
Junior Suite, 1 King Bed, Non Smoking, Oceanfront - Guest Room
Room, 1 King Bed, Balcony, Oceanfront (Corner) - Guest Room
Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Living Room
Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Living Area
Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Roll-in Shower) - Bathroom
Room, 1 King Bed, Non Smoking - Bathroom
Outdoor Dining
Exterior
Gazebo
Hotel Lounge
Snack Bar
Lobby
Golf
Golf
Golf
Gym
Fitness Facility
Fitness Facility
Banquet Hall
Meeting Facility
Meeting Facility
Miscellaneous
Balcony
Room, 1 King Bed, Lanai, Ocean View - Balcony
Junior Suite, 1 King Bed, Non Smoking, Oceanfront - Guest Room
Room, 1 King Bed, Non Smoking, Bay View - Guest Room
Room, 1 King Bed, Non Smoking - Guest Room
Room, 2 Queen Beds, Lanai, Ocean View - Guest Room
Room, 1 King Bed, Non Smoking - Guest Room
Bathroom
Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Bathroom
Property Grounds
Exterior
Sports Facility
Bicycling
Meeting Facility
Guest Room View
Junior Suite, 1 King Bed, Non Smoking, Oceanfront - Guest Room
Room, 2 Queen Beds, Non Smoking, Harbour View - Guest Room
Room, 2 Queen Beds, Non Smoking, Bay View - Guest Room
Suite, 1 Bedroom, Non Smoking (with Soaker Tub) - Guest Room
Room, 1 King Bed, Balcony, Oceanfront (Corner) - Bathroom
Junior Suite, 2 Queen Beds, Non Smoking, Oceanfront - Guest Room
Room, 1 King Bed, Lanai, Ocean View - Guest Room
Room, 1 King Bed, Non Smoking - Living Area
Room, 1 King Bed, Non Smoking - Guest Room
Living Area
Room, 2 Queen Beds, Lanai, Ocean View - Guest Room
Room, 2 Queen Beds, Non Smoking, Harbour View - Living Area
Room, 1 King Bed, Non Smoking, Harbour View - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room
Room, 2 Queen Beds, Non Smoking, Oceanfront - Guest Room
Cant fault hotel however hilo very disappointing not the island paradise we had in mind,…
The best thing about this hotel is that it's right next to KapohoKine Adventures (volcano…
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
from £172- Room, 1 King Bed, Non Smoking
- Room, 1 King Bed, Balcony, Oceanfront (Corner)
- Junior Suite, 1 King Bed, Non Smoking, Oceanfront
- Suite, 1 Bedroom, Non Smoking (with Soaker Tub)
- Suite, 2 Bedrooms (KAMEHAMEHA)
- Room, 2 Queen Beds, Non Smoking
- Room, 1 King Bed, Lanai, Ocean View
- Room, 1 King Bed, Non Smoking, Bay View
- Room, 2 Queen Beds, Lanai, Ocean View
- Room, 2 Queen Beds, Non Smoking, Oceanfront
- Room, 2 Queen Beds, Non Smoking, Bay View
- Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Roll-in Shower)
- Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Bathtub)
- Room, 1 King Bed, Bathtub, Bay View (Mobility & Hearing, Bathtub)
- Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)
At a glance
Key facts
Hotel size
- This hotel has 379 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time starts at 4 PM
- Check-out time is 11 AM
Required at check in
- Credit card deposit required
- Government-issued photo ID required
Travelling with others
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Recent reviews
Very Good 8.0 From 734 reviews
We've stayed here previously and everything was good. The last stay was a bit disappointing. Got to the room. Bathroom door don't close all the way. AC not blowing cool air. Tech came and had it fixed in a few mins. That was good. Two days later went bad again. We were checking out in a few hours so didn't bother to call again. Upon check out. Receptionist said there was a small charge from their restaurant on our bill. I said there must be a mistake because we never went to their restaurant. She said they will take it off our bill later if the restaurant confirm it was a mistake. Just to be on the safe side I asked how much is the bill without the restaurant charge. She said six hundred something. I said it was a mistake because the room was prepaid on Hotels.com. She checked and realized that was true. At this point I insisted that she check with the restaurant and have everything square away before I leave. She did called and confirmed that the charge was a mistake. So my bill came out to $75. $40 for the parking and $35 from the lobby bar. Fine, I said I'll pay cash. She said no because she didn't have a bank. Fine, I said leave it on the card that I used when I check in. No, she needed the card again because she didn't have the record of that card. So I gave her my card again and she ran the charge and said everything is fine. So I asked what happens to my receipt. So she printed the receipt. You're probably tired from reading this by now. And you can imagine how I felt.
Clean comfortable and friendly staff.
Good hotel central location. Has only one restaurant with limited menu, but many good restaurants are within 2 miles. Daily parking charge of $20 is outrageous, but excellent team at valet parking made it worth while.
It was a nice and very modern hotel. If your staying in Hilo, it’s a decent location and close to everything. If you’re interested in taking a tour of the current ocean entry lava flow, the harbour is less than 15 minutes walking and less then 2 minutes driving. There were two things I disliked about the hotel. One is that they force you to valet. Otherwise, there is NO self parking on the premises. The second thing I disliked is that the don’t seem to honor the room you paid for. For example, we paid for a mountain view room but our view was the back of the hotel next door and a dumpster. No mountains whatsoever. I assume this is a common issue since there was a guy in the lobby complaining about not getting room he paid for either. I didn’t mention this while I was there because we didn’t spend a lot of time in the hotel anyway, I just thought it was worth noting.
The hotel was great! Very scenic and serene. Room was great as well. Not to fond of the limited self parking. I'm assuming they want you to pay extra for valet, which is not something of value to me. Check in was a bit of a wait as well, which is understandable. I would still come back
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