All hotels in Hilo, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

3.5 stars3.5 stars
93 Banyan DrHiloHI96720United States of America, 0203 027 9779
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
  • Wonderful experienceMay 17, 2017
  • Great location. Nice facilities including pool, rooms, and area. Great staff as well.May 11, 2017
228See all 228 Hotels.com reviews
From 320 reviewsTripAdvisor Traveller Rating

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

Hotel Info: 020 3027 9803

from £109
  • Room, Ocean View (Scenic)
  • Panoramic Room, Oceanfront (Corner)
  • Panoramic Studio, Oceanfront (Suite)
  • Room, 2 Large Double Beds, Non Smoking, Ocean View
  • Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing - Bathtub)
  • Room, 1 King Bed, Accessible, Ocean View (Roll-in Shower)
  • Junior Suite, 2 Queen Beds, Non Smoking, Oceanfront
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking, Bay View
  • Room, 1 King Bed, Balcony, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Room, 1 King Bed, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Lanai, Ocean View
  • Room, 1 Extra large Double Bed, Non Smoking, Ocean View
  • Room, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Oceanfront
  • Room, 1 Extra large Double Bed, Non Smoking, Oceanfront
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Lanai, Ocean View
  • Room, 1 King Bed, Non Smoking, Harbour View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, Bay View
  • Room, 1 Extra large Double Bed, Accessible, Ocean View (mob/hearing acc w/ bathtub)
  • Room, 1 Extra large Double Bed, Accessible, Ocean View (mob/hearing acc w/ roll-in shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Harbour View
  • Traditional Room
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility, Roll-in Shower)

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Also known as

  • Grand Naniloa Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Grand Naniloa Hotel
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Naniloa Hotel
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Hilo Naniloa
  • Naniloa
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hotel Hilo
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Naniloa Volcanoes Hilo

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Microwaves are available for USD 5.00 per day

Rollaway beds are available for USD 30 per night

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Golf course on site
Working away
  • Conference space size (feet) - 11,000
  • Conference space size (meters) - 1022
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1960
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sandalwood – This restaurant serves breakfast, lunch and dinner. Open daily.

Recreation

On Site

  • Golf course on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo’s small print

Also known as

  • Grand Naniloa Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Grand Naniloa Hotel
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Naniloa Hotel
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Hilo Naniloa
  • Naniloa
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hotel Hilo
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Naniloa Volcanoes Hilo

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Microwaves are available for USD 5.00 per day

Rollaway beds are available for USD 30 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 228 reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Excellent4.0 / 5
nice stay, would return
Loved the hotel and location. Service was friendly and efficient. Bar area was beautiful, but poor bartender was working all by herself. Food and drink service for tables in bar area need people. Nachos weren't that good. Elevators were really slow.
1 night trip with friends
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Outstanding5.0 / 5
Staff provided excellent customer service and displayed the genuine aloha spirit, definitely reflective of Hilo!!
1 night business trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Excellent4.0 / 5
Mixed experience
I love the way the hotel has. Ren refurbished and updated. We had a corner room with a wrap-around lanai. The room was small, but with the drapes and lanai doors open, it felt twice as big. The decor seemed one wit the ocean outside. The way the space was designed in the room and bathroom was the cleverest and most user friendly I've ever sent in a hotel room of any size. Every hotel employee was very friendly and tried to be helpful. Unfortunately, almost all of them did not know the answer to even the simplest, most predictable questions ("Where can we put recycling?" "How can we arrange massages?" etc.) in fairness, we were there during the Merrie Monarch festival and discovered that some people had. Ren imported fro Oahu to work during this busy time. The parking valets were from Oahu and were very sweet, welcoming and efficient. A very personable woman concierge assisted me on the phone to arrange a helicopter tour that was fabulous.
5 night romance trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Good3.0 / 5
Well my stay was ok it was during Merrie Monarch Festival.... I called in advance for a iron and iron board to be in my room, wasn't there, phone in room wasn't working, maid service didn't change our linens, maid service didn't leave any extra toilet paper the next day.... most of the staff weren't very pleasant seemed liked they hated there jobs.... it was an experience.... I don't think I'll ever go there again
6 night family trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Outstanding5.0 / 5
Stylish comfort
Loved the 60s retro styling with contemporary comfort.
1 night family trip

See all reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

Is the description of this hotel not correct? Tell us