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Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix

5 stars
5200 E Camelback RoadPhoenixAZ85018United States of America, ‏0203 027 9779
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Excellent4.5 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
WiFi
Bad internet service
232See all 232 Hotels.com reviews
From 1,279 reviewsTripAdvisor Traveller Rating

Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix

Hotel Info: 020 3027 9803

from £146
  • Suite (Estate)
  • Room, 1 King Bed (Estate)
  • Suite (Montavista)
  • Valencia Casita
  • Room, 2 Double Beds (Estate)
  • Montavista Terrace Room
  • Room, Accessible (Valencia Casita)
  • Room (Designer Casita)
  • Room, 1 King Bed (Montavista)
  • Suite, Terrace (Alvadora Spa)
  • Room (Valencia Casita)
  • Run of House
  • Estate Room
  • Estate Suite
  • Designer Casita

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Also known as

  • Royal Palms Resort Destination Hotels Resorts Phoenix
  • Royal Palms Resort Destination Hotels Resorts
  • Royal Palms Destination Hotels Resorts Phoenix
  • Royal Palms Destination Hotels Resorts
  • Royal Palms Resort Destination Hotels Resorts Phoenix
  • Royal Palms Resort Destination Hotels Resorts

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 17 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 300 per stay

  • Resort fee: USD 31.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Lending library access
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Facilities are accessible for an extra charge

Valet parking costs USD 25 per night with in/out privileges

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay (maximum USD 150.00 per stay)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Health club
  • Spa tub
  • Use of nearby fitness center (discount)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1929
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping (daily)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Royal Palms Resort and Spa in the Unbound Collection by Hyatt is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2012 Travel + Leisure 500.
  • The property is a member of Historic Hotels of America.

Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix’s small print

Also known as

  • Royal Palms Resort Destination Hotels Resorts Phoenix
  • Royal Palms Resort Destination Hotels Resorts
  • Royal Palms Destination Hotels Resorts Phoenix
  • Royal Palms Destination Hotels Resorts
  • Royal Palms Resort Destination Hotels Resorts Phoenix
  • Royal Palms Resort Destination Hotels Resorts

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 17 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 300 per stay

  • Resort fee: USD 31.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Lending library access
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Facilities are accessible for an extra charge

Valet parking costs USD 25 per night with in/out privileges

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay (maximum USD 150.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 232 reviews

Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix
Outstanding5.0 / 5
Great hotel to unwind & relax
quality of hotel and service
4 night romance trip
Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix
Excellent4.0 / 5
Lush and Peaceful
It was like being in an italian villa. VERY quiet, romantic and intimate. The pool isn't huge, but just the right size. Grounds are so lush and green. Great service. Would be wonderful for anniversaries, honeymoon, etc..
1 night romance trip
Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix
Outstanding5.0 / 5
Still my favorite!
I was very sick after vacationing in Mexico so I didn't get to enjoy my trip but the staff and front desk were just wonderful. They never intruded but were there when I needed anything. Thanks for making a very unpleasant stay for me because of my illness at least comfortable.
4 night trip with friends
Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix
Excellent4.0 / 5
Pretty Exterior, But Not Warm & Fuzzy
The staff was very courteous and pleasant, and the grounds were quite appealing and lovely. Very southwest and charming! The room at first glance appeared to be fine, but my two sticking points with judging a room are 1) the shower - pressure and hot water, and 2) the bedding - soft, clean sheets. This room, in those regards, came up sorely lacking. The bed sheets were rough and had two small blood stains on them the first night. Then I noticed the shower water pressure was terrible, and water pooled all over the entire bathroom floor even though the shower door was closed, which was a mess to clean up that I didn't want to leave for the hotel staff. The piece to open and close the blinds fell off, so I had to reattach that to close them. The room otherwise was nicely appointed with a candle and lamps and southwestern decor, but overall, a bit disappointing for this type of resort. And I'd requested a room that faced the courtyard and not the noisy main road, but they did not accommodate that. It should also be noted that not included in the rate guaranteed by Hotels.com is the mandatory 1) Daily Resort Fee of $30 and 2) Daily Valet Parking Fee of $25, which tacks on another $55/day for your stay. It's a fairly common practice, but I hate when hotels don't disclose this in the full rate online.
3 night trip
Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix
Outstanding5.0 / 5
Memorable Holiday Getaway!
Excellent resort for a quiet Christmas getaway. The entire Royal Palms resort experience was outstanding from the moment of arrival, T. Cook's dining, room and amenities, to leaving the property.
1 night romance trip

See all reviews

Royal Palms Resort and Spa in the Unbound Collection by Hyatt, Phoenix

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