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All properties in Phoenix, Arizona, United States of America

Royal Palms Resort and Spa, part of Hyatt

Luxury resort with spa, near Camelback Mountain

  • Free WiFi
From
£221

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5200 E Camelback Road, Phoenix, 85018, AZ, United States of America
9.2.Superb.
  • Wow, wow, wow! This was an amazing experience from first arrival to departure. Beautiful…

    Jun 23, 2021

  • This place is magical, gave me pirates of Caribbean vibes for sure. If there’s one thing…

    Jun 18, 2021

See all 279 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
Convenient
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Camelback East
  • Old Town - 42-minute walk
  • Scottsdale Fashion Square - 45-minute walk
  • Camelback Mountain - 3.8 mi / 6.1 km
  • Desert Botanical Garden - 5.5 mi / 8.9 km
  • Phoenix Zoo - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed (Casita)
  • Junior Suite, 1 King Bed with Sofa bed
  • Room, 1 King Bed
  • Suite, Terrace, Corner (Camelback View)
  • Room, 2 Double Beds (Estate)
  • Room, 1 King Bed, Terrace (Camelback View)
  • Suite, Terrace (Camelback View, Spa)
  • Room, 1 King Bed, Accessible (Shower)
  • Junior Suite, 1 King Bed with Sofa bed, Accessible
  • Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)
  • Villa (Arcadia)
  • Presidential Villa
  • Villa, Courtyard Area (Montavista)
  • Room, 2 Double Beds, Terrace (Camelback View)
  • Villa (Valencia)

Location

5200 E Camelback Road, Phoenix, 85018, AZ, United States of America
  • In Camelback East
  • Old Town - 42-minute walk
  • Scottsdale Fashion Square - 45-minute walk

What’s around

Landmarks

  • In Camelback East
  • Old Town - 42-minute walk
  • Scottsdale Fashion Square - 45-minute walk
  • Camelback Mountain - 3.8 mi / 6.1 km
  • Desert Botanical Garden - 5.5 mi / 8.9 km
  • Phoenix Zoo - 6.2 mi / 10 km
  • Scottsdale Waterfront - 2.8 mi / 4.4 km
  • Biltmore Fashion Park - 3.6 mi / 5.8 km
  • Scottsdale Stadium - 3.7 mi / 6 km
  • Arizona State University - 9.2 mi / 14.8 km
  • Tempe Town Lake - 6.5 mi / 10.4 km

Getting around

  • Sky Harbor International Airport (PHX) 15-min drive
  • Scottsdale, AZ (SCF) 22-min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) 26-min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) 31-min drive
  • Chandler, AZ (CHD-Chandler Municipal) 34-min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) 38-min drive

At a glance

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-11 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 18 per night; includes in/out privileges)
  • On-site valet parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1929
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch Smart televisions
  • First-run films
  • Pay films
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Alvadora Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Awards and affiliations

The property is a member of Historic Hotels of America.

Small print

Also known as

  • Royal Palms Resort Destination Hotels Resorts Phoenix
  • Royal Palms Unbound Collection Hyatt
  • Royal Palms Spa, Part Of Hyatt
  • Royal Palms Resort and Spa, part of Hyatt Resort
  • Royal Palms Resort and Spa, part of Hyatt Phoenix
  • Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
  • Royal Palms Resort Spa Destination Hotels Resorts
  • Royal Palms Resort Spa in the Unbound Collection by Hyatt
  • Royal Palms Resort Spa in the Unbound Collection by Hyatt
  • Royal Palms Resort Destination Hotels Resorts
  • Royal Palms Destination Hotels Resorts Phoenix
  • Royal Palms Destination Hotels Resorts
  • Royal Palms Spa, Part Of Hyatt
  • Royal Palms Resort and Spa, part of Hyatt Resort
  • Royal Palms Resort and Spa, part of Hyatt Phoenix
  • Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
  • Royal Palms Resort Spa in the Unbound Collection by Hyatt

Optional extras

Facilities are accessible for an extra charge

Self-parking costs USD 18 per night with in/out privileges

Valet parking costs USD 25 per night with in/out privileges

Rollaway beds are available for USD 25.0 per night

Breakfast costs between USD 25 and USD 50 per person (approximately)

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)

Service animals exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 300 per stay

  • Resort fee: USD 39.40 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness centre access
  • Bicycle storage
  • Business centre/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Lending library access
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Royal Palms Resort and Spa, part of Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 18 per night. Valet parking costs USD 25 per night. Electric car charging is available.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - 11 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include The Vig (2.1 mi), Ranch House Grille (2.1 mi) and Postino Arcadia Winecafe (2.2 mi).
  • No, this resort doesn't have a casino, but Talking Stick Resort Casino (17-min drive) and Casino Arizona (21-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Royal Palms Resort and Spa, part of Hyatt also has an outdoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Beauty in the desert

    The property is breathtaking from the time you drive up the palm lined entry or to the numerous small fountains and fireplaces hiding around the property. Is perfectly manicured and the staff is so friendly and appreciative of your stay it feels like you are doing them a favor by allowing them to wait on you. The rooms were comfortable but the AC seems to struggle in the desert heat and the water pressure was low but even with that I can’t wait to return. It is the little touches that make this place so special and has to be seen and experienced.

    Christopher, 4 night trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful service - beautiful gardens and clean and attentive staff

    2 night family trip, Apr 21, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The property is stunning! I wish they had other food choices for kids

    1 night family trip, Apr 17, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Avoid Avoid Avoid

    Miserable Stay, some highlights: -Our room wasn’t properly cleaned when we checked in, sheets were splotchy and ceiling had crusty discoloration. Brought these issues to the front desks attention...nothing was done to address these concerns other than promising to clean the room the next day since it was late. -Left a request again to have the room cleaned on Saturday...nothing -Asked room service for coffee on Saturday. An hour later, nothing. Called the front to inform them, still nothing. -Same experience on Sunday morning. Since our room wasn’t cleaned and restocked, we got 2 Keurig pods for the entire stay. Called Sunday morning asking for coffee, 45 minutes later nothing. We just wanted to enjoy a coffee on the patio. However this proved difficult for the resort to coordinate. -The resort felt like a frat party all weekend long. Loud noises from people moving patio furniture and partying all night, when I talked to the front about this, they said “we are hosting two weddings tonight, some guests were just having too much fun” -Drunken passed out guest in front of our room on Saturday. I had to ask her to move to get into our room. I called the front to inform them about what we witnessed, it took them over 30 minutes to send someone to assist her. --Most concerning of all was the seeming apathy of the front desk when I mentioned these issues as I was checking out. No one seemed alarmed by these serious issues.

    Muhannad, 2 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful property in a great location. We were there for a wedding that took place on property. What a lovely setting! Also the food was delicious.

    3 night family trip, Apr 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Ooo

    2 night family trip, Apr 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Reception was avg. overall service avg for 5 star rating. Wouldn’t stay here again.

    Robert, 3 night trip, Feb 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The grounds and rooms are amazing, the beds ultra comfy. I didn't like that the steam shower was non- functioning in my suite and that I had to move during my 2 night stay. Also spa was booked up but that wasn't their fault.

    2 night trip, Feb 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent!

    Super nice, super clean, great staff!!!

    Eric, 3 night family trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice grounds and the room were great. The mix up bar was excellent.

    1 night romance trip, Feb 20, 2021

    Verified Orbitz guest review

See all 279 reviews