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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

The Westin Resort & Spa Cancun

4-star4 stars
Great for familiesThis property has good facilities for families.
Boulevard Kukulcan Km 20, Cancun, QROO, 77500, Mexico

4-star beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
Pool
Great pool
Food
Food is all right
Value
Value for money could be better

The Westin Resort & Spa Cancun

from £123
  • Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View
  • Villa, 2 Bedrooms, Balcony, Lagoon View
  • Studio, 1 King Bed with Sofa bed, Balcony, Ocean View
  • Villa, 2 Bedrooms, Balcony, Ocean View
  • Room, 1 King Bed, Lagoon View
  • Room, 2 Double Beds, Lagoon View
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Lagoon View
  • Room, 2 Double Beds, Balcony, Lagoon View
  • Room, 1 King Bed, Balcony, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Royal Room, Business Lounge Access
  • Royal Room, Business Lounge Access
  • Royal Room, Business Lounge Access
  • Royal Room, Business Lounge Access

What’s around The Westin Resort & Spa Cancun

Top spots nearby

Recommended by this property

  • El Rey Ruins (20-minute walk)
  • Delfines Beach (23-minute walk)
  • Aquaworld (3.1 mi / 4.9 km)
  • Cancun Interactive Aquarium (4.9 mi / 8 km)
  • La Isla Shopping Mall (5 mi / 8.1 km)
  • Tortuga Beach (6.9 mi / 11.2 km)
  • Cancun Convention Center (6.9 mi / 11.2 km)
  • Langosta Beach (7.3 mi / 11.7 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 12-min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The Westin Resort & Spa, Cancun has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Sea & Stones Restaurant – On-site restaurant.

Arena Sports Bar – On-site restaurant. Open daily.

Sabor Casual Kitchen – On-site restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Westin Resort & Spa Cancun’s small print

Also known as

  • Westin Resort Cancun
  • The Westin Resort & Spa Cancun Resort
  • The Westin Resort & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort Cancun
  • The Westin Resort & Spa Cancun Resort Cancun
  • Westin Cancun
  • Westin Hotel Cancun
  • Westin Resort And Spa Cancun
  • The Westin Resort Spa Cancun
  • Cancun Westin
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort
  • The Westin & Spa Cancun Cancun

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

Optional extras

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 1,662 reviews

Fair 4.0
Friendly Staff, but smelly damp accommodation
Quality of accommodation did not match Westin Standards or any 3/4 Star establishment. Room provided smelt mouldy and was damp. Any clothes or items left out of the case became damp, complained 4 times, but no acknowledge from management that there was a problem at all. Room quality not acceptable for money paid.
Miss, gb3 night family trip
Exceptional 10.0
Top quality hotel currently being renovated, had a new feel to it . The hotel is at the end of the Cancun hotel strip , so this is good if you want to have a more quieter hotel stay with a youngish family . It is not a hotel for raving 20 year olds (you will have to find another hotel for that). Only suggestion is that you should book a room with breakfast included otherwise they will charge you more that twice the prebooking rate . I would love go back soon .
moazam, gb5 night family trip
Very good 8.0
basic bathroom, on the beach (lagoon, so low waves). Slow room service. Not enough water in the room.
Joanna, gbOther trip
Exceptional 10.0
The hotel is new, room is clean and updated. We love our stay here
Lorna, us4 night family trip
Good 6.0
nice but expensive food
It's a very clean hotel and our room was really nice. However, its not all inclusive and the restaurant was really expensive. Buffet breakfast was around 900 pesos for two people, which I found to be very pricey considering there was a very fancy dinner restaurant just down the street where dinner meals were cheaper. The concierge was nice and helped us pick a tour. It's nice but gets expensive very quick.
ca3 night family trip

The Westin Resort & Spa Cancun

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