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1 room, 2 adults

Gran Melia Palacio de los Duques-Leading Hotels of the World

5-star5 stars
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013, Spain

Luxury hotel with spa, near Royal Theatre
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Vibe
Awesome vibe
Service
Fantastic service
Bar
Bar is awesome
Room
Great room

Gran Melia Palacio de los Duques-Leading Hotels of the World

from £224
  • Classic Room
  • Premium Room
  • Family Room
  • Deluxe Room (Red Level)
  • Junior Suite (Red Level)
  • Suite, 1 Bedroom (Red Level)
  • One Bedroom Master Suite Red Level
  • Penthouse Suite Red Level
  • Presidential Penthouse Suite Red Level
  • The Royal Suite
  • Supreme Room
  • Junior Suite, Terrace (Red Level)
  • Deluxe Room (Red Level 2 adults+ 2 children)

What’s around Gran Melia Palacio de los Duques-Leading Hotels of the World

Top spots nearby

Recommended by this property

  • Royal Theatre (2-minute walk)
  • Plaza de Oriente (2-minute walk)
  • Sabatini Gardens (3-minute walk)
  • Royal Palace (5-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 29-min drive
  • Madrid Principe Pio Station 16-min walk
  • Madrid Recoletos Station 24-min walk
  • Atocha Cercanías Station 10-min drive
  • Opera Station 3-min walk
  • Santo Domingo Station 4-min walk
  • Callao Station 4-min walk

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool umbrellas
  • Fitness facilities
  • Health club
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1851
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Thai Room has 3 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

Dos Cielos Madrid – This restaurant specialises in local cuisine.

Corona Royal Gallery – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

Tea Corner – On-site café.

Montmartre Restaurant – This restaurant specialises in regional cuisine.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Gran Melia Palacio de los Duques-Leading Hotels of the World’s small print

Also known as

  • Gran Melia Palacio los Duques Hotel Madrid
  • Gran Meliá Palacio los Duques-Leading Hotels World
  • Gran Meliá Palacio de los Duques Leading Hotels of the World
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Gran Meliá Palacio los Duques-Leading Hotels World Hotel Madrid
  • Gran Meliá Palacio los Duques-Leading Hotels World Hotel
  • Gran Meliá Palacio los Duques-Leading Hotels World Madrid

Policies

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel. Contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs EUR 35 per day

    Parking is available nearby and costs EUR 35 per night

    Buffet breakfast is offered for an extra charge of EUR 35 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9.6 From 355 reviews

    Exceptional 10.0
    The nicest people you could meet, charming and helpful. The hotel is very smart wiyth great beds and bathrooms. This is how a 5 star hotel should be.
    John R, gb4 night romance trip
    Very good 8.0
    Brilliant hotel in great location.
    This is an excellent hotel with brilliant bed rooms, public rooms and service. The staff are terrific and well trained and can’t do enough to help. The location is perfect!close to many of the must see sights in Madrid. The reason I have not given it full marks is breakfast! Whilst the pastries, fruit, cereals,juices and service are excellent the cooked food is very disappointing. Cold ,dried up eggs, cold greasy bacon are not appetising or acceptable. There is an a la carte cooked breakfast offering at extra cost but that should not be necessary in a hotel of this standard. They really need a cooking station where eggs, omelettes,etc are cooked to order.not an unusual feature in five star hotels. We stayed in Red Level rooms with its excellent inside/outside exclusive service for drinks and food. Again,a little more variety and generosity is needed with the food offering. Overall this is an excellent hotel and I would both return and recommend it. But.....sort out that breakfast!
    Terence, gb4 night trip with friends
    Exceptional 10.0
    Great hotel in central Madrid
    An excellent hotel situated in the centre of Madrid which reopened just over 2 years ago after renovation. We found the hotel to be clean and tidy, very polite staff who made it their business to know the guests personally and very tentative. It has great amenities, however it's very central location makes it very easy to get round the city on foot but knowing that the excellent metro and bus services are easy to use for out of town activities. This is an excellent hotel, one which we stay again if visiting the city.
    Stuart, gbRomance trip
    Exceptional 10.0
    Nicely renovated hotel, staff very friendly and considerate, nice lounge area. Minor quibbles around size of rooftop space and pool versus number of guests, but otherwise a great stay.
    gb2 night romance trip
    Exceptional 10.0
    We had a fabulous stay at the Gran Melia. Met our expectations in every way. Room lovely and well equipped and the pool area was very restful. Pool is small, but then it is central Madrid and on the roof - so enough to do the trick of cooling off on a hot day. Recommended.
    gb4 night romance trip

    Gran Melia Palacio de los Duques-Leading Hotels of the World

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