Sheraton Xian Hotel

Property class: 4.5
Luxury hotel in Xi'an with 3 restaurants and spa

Choose dates to view prices

Sheraton Xian Hotel features a rooftop terrace and puts you a short five-minute drive from Xi'an City Walls and Northwest University. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The current price is £51
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a cabinet.

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, and a lamp.

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with curtains.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a sofa, armchair, desk, and a bed.

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, a phone, and a remote control. There are framed pictures on the wall.

Premier Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, and a lamp.

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A modern bathroom with a large mirror, a sink, and a shower area.

Club Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a television, two beds, a desk, and a chair.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table with a vase, and a window with curtains.

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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The price is £58
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1 Nov - 2 Nov
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About the area

Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077

What's nearby

  • Sculptures of Silk Road - 1 min drive - 1.3 km
  • Northwestern Polytechnical University - 3 min drive - 3.0 km
  • Golden Eagle - 4 min drive - 3.6 km
  • Xi'an City Walls - 4 min drive - 4.6 km
  • Northwest University - 5 min drive - 4.6 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 33 min drive
  • Xi'an West Railway Station - 13 min drive
  • Xi'an Station - 23 min drive
  • Xi'an East Station - 27 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪SUBWAY 赛百味 - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪邢老三 - ‬2 min drive
  • ‪魏家凉皮 - ‬2 min drive
  • ‪Gate West Restaurant & Bar - ‬2 min walk

About this property

Sheraton Xian Hotel

  • Sheraton Xian Hotel features a rooftop terrace and puts you a short five-minute drive from Xi'an City Walls and Northwest University. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.

At a glance

CHECK-IN
12:00
CHECK-OUT
12:00

Hotel size

    • 365 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 6:00 AM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Free bikes nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Designer shops on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • 48-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washing machine

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge (on request)
  • Microwave (on request)
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Water-efficient showers only

Special features

Spa

Shine Spa for Sheraton has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Gate West Restaurant – This buffet restaurant overlooks the garden. Open daily.
Tang Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Marco Polo Lounge – This lobby lounge specialises in local and international cuisine and only serves light fare. Happy hour is offered. Open daily.
Bistro – This restaurant serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 800 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 165 per person
  • Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 368.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Frequently asked questions

Does Sheraton Xian Hotel offer free cancellation for a full refund?

Yes, Sheraton Xian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Xian Hotel?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Sheraton Xian Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Xian Hotel?

Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.

Is an airport shuttle service offered by Sheraton Xian Hotel?

Yes, an airport shuttle is available. The charge is CNY 400 per vehicle one way.

What are the check-in and check-out times at Sheraton Xian Hotel?

Check-in start time: noon; check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.

What is there to do at Sheraton Xian Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sheraton Xian Hotel also has an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Sheraton Xian Hotel?

Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.

What's the area around Sheraton Xian Hotel like?

Sheraton Xian Hotel is in Lianhu, a short 15-minute walk from Sculptures of Silk Road.

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Reviews

Sheraton Xian Hotel Reviews

8.2

Very good

8.6

Cleanliness

7.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great hotel and stands for its five star status for the service, environment and the hospitality. Shower and AC is a bit dated, but service is great!
Verified review

6/10 Good

The beds when booking a 2 bed room are twins. We upgraded when my husband arrived and the beds were too small. I slept on the floor the last night as we got in late from Mt hua and had a 6am pick up. I needed sleep, so the floor it was. No time to change. Also, the pool closed for renovations. This is good as its an amazing pool and the reason I go there. Need bigger queen beds
Verified review

10/10 Exceptional

A quiet place to stay
Verified review

10/10 Exceptional

Great place to stay and awesome buffet
Verified review

10/10 Exceptional

Away from most “attractions” simple taxi away. Nice
Verified review

6/10 Good

N/A
Verified review

8/10 Very good

It supposed to be a nonsmoking hotel but somebody smokes in the room and the smoke comes to my room.
Verified review

8/10 Very good

전반적으로 좋았습니다. 객실 화장실 샤워커튼 아랫단이 젖은게 잘 건조 되지않아 냄새가 있는거 말고는 전반적으로 호텔이 가격 고려 적절히 좋았습니다.
Verified review

6/10 Good

スタッフの方も親切で丁寧でした。 日本人や外国人の方も多く、安心感がありました。 少し気になったのは ・朝食会場が混んでいて席が取れなかった ・朝食があまり美味しくない ・部屋が古い といったところです
Verified review

2/10 Poor

人员服务很不好
Verified review

2/10 Poor

非常不好
Verified review

10/10 Exceptional

깨끗한 시설 좋았어요. 시내 중심가와 조금 떨어져 있어서 아쉬웠어요.
Verified review

6/10 Good

Man sieht dem Hotel die 30 Jahre an; es wurde nicht viel zum zeitgemäßen Erhalt getan, aber es war sauber und hatte gute Pflegeprodukte. Es liegt wirklich abseits vom Schuss; es gibt bis auf ein gutes Hotpot Restaurant absolut nichts in der Gegend. Bis an interessante Sehenswürdigkeiten in Xi‘an sind es einige Kilometer (40min Taxifahrt). Für den Preis war das Zimmer ordentlich, aber auch alt.
Verified review

6/10 Good

エアコンの調整ができなく、非常に暑かったし乾燥だったです。加湿器があればいいと思います。また、禁煙室のはずですが、煙かったです。すぐ変えて頂きましたが、、、
Verified review

10/10 Exceptional

Great hotel,top services, great location. Friendly and obliging staff, will be back
Verified review

10/10 Exceptional

Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
Verified review

8/10 Very good

Good value but nothing supricing

I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Verified review

10/10 Exceptional

前台Oscar親切的服務讓出差的我備感溫暖。
Verified review

10/10 Exceptional

everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
Verified review

10/10 Exceptional

Overall great services. Hotel is little outdated. Especially at the fitness center.
Verified review

10/10 Exceptional

Nothing but great service!

great hotel experience. Very comfortable stay!
Verified review

8/10 Very good

Great Stay!

Everything was great except I couldn’t get the Wi-Fi to work.
Verified review

8/10 Very good

The staff were all very friendly, Jerry Gao n Jennifer at biz lounge. My suite was spacious and clean. The bed was very comfortably bathroom spacious n bright. I will certainly come back. Wish they were more seafood at the buffet. Overall very happy, clean, smells great n lovely friendly people.
Verified review

8/10 Very good

很好

酒店整体情况都挺好的，喜欢
Verified review

8/10 Very good

One of my reasons for choosing the hotel was that it had a pool. I was disappointed when I arrived to find out that the pool was under maintenance for the duration of my stay. It would have been helpful to know before =hand that this was the case.