Sonesta ES Suites San Jose Airport

Photo gallery for Sonesta ES Suites San Jose Airport

Primary image
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace

Overview of Sonesta ES Suites San Jose Airport

Sonesta ES Suites San Jose Airport

3.0 star property
3-star aparthotel in San Jose with outdoor pool and 24-hour fitness

8.6/10 Fabulous

453 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is £147
Price available on 13/9/2022
Map
1602 Crane Ct, San Jose, CA, 95112
Main amenities
  • 114 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Corner/local shop
  • Self-serve laundry
  • Meeting room
  • Luggage storage
Feel at home
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Living room
  • Television
  • Laundry facilities
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • 72-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Avaya Stadium - 7 min drive
  • San Jose State University - 11 min drive
  • Santa Clara University - 9 min drive
  • Great Mall of the Bay Area - 11 min drive
  • SAP Center at San Jose - 12 min drive
  • Santana Row Shopping Center - 13 min drive
  • San Jose Convention Center - 11 min drive
  • California's Great America - 10 min drive
  • Winchester Mystery House - 12 min drive
  • Santa Clara Convention Center - 10 min drive
  • Levi's Stadium - 14 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 4 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 44 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 54 min drive
  • San Jose College Park Station - 5 min drive
  • Sunnyvale Lawrence Station - 8 min drive
  • Tamien Station (Caltrain) - 9 min drive
  • Karina Court Station - 14 min walk
  • Mineta Airport Station - 17 min walk
  • Component Station - 24 min walk

About this property

Sonesta ES Suites San Jose Airport

Only 1.7 mi (2.8 km) from the airport, Sonesta ES Suites San Jose Airport puts you within a 15-minute drive of California's Great America and Levi's Stadium. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness centre. Nice touches such as hydromassage showerheads and pillowtop beds with pillow menu are offered in all apartments. Fellow travellers love the family-friendly amenities and quiet guest rooms. Public transportation is close by: Karina Court Station is only 14 minutes on foot.

Languages

Chinese (Cantonese), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Ice maker
  • Paper towels
  • Cleaning supplies

Dining

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Hydromassage shower head
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 75 per pet per week
  • 2 per room
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • No lifts
  • Pool hoist on site
  • Roll-in shower
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Window screens
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free local calls
  • Fireplace in reception
  • 24-hour front desk

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • 24-hour fitness centre
  • Theme parks nearby
  • Casino nearby

Safety features

  • Carbon monoxide detector
  • Smoke detector
  • Window guards

General

  • 114 rooms
  • 3 floors
  • LED light bulbs

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

10/10 Exceptional

Spacious hotel
Great apartment style hotel, friendly staff, pool. Close to the airport but only 10 minutes from downtown.
veronica, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel rundown, broken, no pride in the place.
Dog poop everywhere, microwave didn't work, cooktop had 2 burners, one of which didn't work, washing machine didn't work, security lock on door was broken, bathroom door wouldn't close, breakfast items ran out before the end of breakfast and no-one there to restock, got a bad injury from one of the outside doors slicing my achilles tendon. Checkout guy called me "Hillary Clinton" when I asked about these issues. There were 2 employees that were outstanding, but only the micro wave got fixed.
christopher, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Patricia M, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The suite is small but nice over all but the carpet was old frayed at one place with threads hanging out. There was no dining tables or chairs. The heated pool was nice/
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 2-night trip
Verified Expedia guest review

6/10 Good

I did not like how the room odor smelled like a dog lived there for years the rooms used to be so nice but now there horrible they have really old furniture and does not look great at all the ac did not work the closet was flooded with water very horrible they need upgrading on food for breakfast not a very good selection for the prices they want seemed like apartments.
Vinnetta, 2-night family trip
Verified CheapTickets guest review

4/10 Fair

Pool and hot tub are closed, book elsewhere
The main reason I chose this place was because it had a hot tub, come to find out once we get there the entire pool and hot tub section is closed due to a broken water issue of some sort, according to the person we called at the front desk. Given the main image was of the pool, don't get fooled like we were if that is the main reason you want to stay here, book somewhere else. The room was fine, beds were pretty comfy and it was very spacious. It was funny walking around at this place and looking out the window, because we kept remarking that we never saw any other guests. I'm not sure if this is just an unpopular location (the parking lot was usually full, so not sure how we never saw anyone else besides workers the entire time we were there) but just was a little strange. There were also several police officers just parked in the parking lots one of the nights, which I guess provides some safety but makes me question why they were parked there. The area around the hotel was a little sketchy, the roads are very bumpy and need repair, but that's not the hotel's fault. Also could not find the ping pong table that was shown in one of the pictures. Overall, this was a very disappointing stay for the money that was spent to have a spacious suite. The hotel should advertise very clearly that the pool and hot tub are closed.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

First time in San Jose and was already dubious to stay as I had heard it was dangerous. I will not say I felt super safe here, I was constantly looking over my shoulder and checking the windows in the suite despite reception telling us the rooms didn’t get broken into just all the cars. I didn’t like the car park as there were a few scary people around day and night. Breakfast was standard COVID breakfast, oatmeal and bagels and pre made egg McMuffins. The suite is big with a full kitchen you can close off from the bedroom, full fold out bed and breakfast bar (great lighting for make up) plus a decent sized walk in robe.
Katherine, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Berry clean and supper friendly staff
Matthew, 2-night business trip
Verified Hotels.com guest review