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Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

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4 outdoor pools, pool umbrellas, pool loungers
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers

Overview of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

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Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

5-star property
Puerto Morelos beachfront hotel with spa, beach bar

9.2/10 Superb

493 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £455
Price available on 29/1/2023
Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • On the beach
  • Moon Palace Golf Club - 27 min drive
  • Riviera Cancun Golf Resort - 28 min drive
  • Iberostar Cancun Golf Course - 28 min drive
  • Delfines Beach - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.7 miles/44.6 km

Restaurants

  • Fonda Americana Grill - 10 min drive
  • Tanino’s - 12 min drive
  • Blue Morelos - 12 min drive
  • John Gray's Kitchen - 12 min drive
  • La Pizza Nostra - 13 min drive

About this property

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas and yoga. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The Beach House, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club and a beach bar.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Karaoke
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 4 outdoor pools
  • Bike parking
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

The Beach House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Frank & Lola's – This restaurant only serves dinner. Open daily.
Latino – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma on 29 Jan 2023 start from £455, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there are 4 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma also has 3 poolside bars, 6 bars and a sauna, as well as a steam room, beach cabanas and a picnic area.
Are there restaurants at or near Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there are 4 on-site restaurants, featuring al fresco dining and international cuisine. Nearby restaurants include tanino’s (3.8 mi), Blue Morelos (3.8 mi) and John Gray's Kitchen (3.8 mi).
Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma like?
Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma is located on the waterfront, a short 1-minute walk from Arrecife de Puerto Morelos National Park and 8 minutes' walk from Puerto Morelos Beach.

Reviews

9.2

Superb

9.8/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

nathan C., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosemary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best property to stay at!
Jennifer, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Tanveer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 4-night trip
Verified Expedia guest review

2/10 Poor

My wife and I were really looking forward to staying at an all inclusive hotel at the Margaritaville. We have never been at an all inclusive and this was the first. One of the most important amenity we were looking for are the 3 spas that are mentioned in the description. Upon our arrival and tour of the property, I told the staff that I could not find the spa tubs, and they told us that unfortunately they never had any. It was late, so the next morning I went to the front desk and asked for a refund because I already booked another hotel nearby that would not missrepresent their guest. When I asked them about a refund for the remainder of the 5 days, they said it's not up to them and they could not get a hold of the staff in charge of refund. I was told they would contact me withing 48 hours, it's now been over a month and I did not have anyone reach out. Expedia also did nothing to assist me from my side. I payed $2,200 for one night that only caused a headache. Also the Italian restaurant within the resort which is supposed to be all inclusive has two menus, one for ther all inclusive guest and a separate menu for additional pay. The only wine available for all inclusive was an $8 screw cap. As far as getting juices, there are no juices. Only mixers that are artificial and color your lips when you drink! I am very disappointed and will not come back.
David, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The property was very nice. It is a smaller resort which I liked. It has a chill, relax vibe. The grounds are beautifully landscaped and kept very clean. The staff works very hard to ensure you have everything you need and to make you feel welcome. Because it is smaller, my husband and I were able to walk around the resort several times and see the entire thing. The pools were excellent and everyone you met the day before, you saw again the next day so the familiarity was nice. What we did not enjoy was the lack of dining options. There needs to be more options. The Italian place, Frank and Lola's is the best and the food was excellent. The meat at the Taco place was cold and unappealing. The Beach House served nice breakfast but we didn't care for the quality of the other lunch and dinner options. The selection of beer served at the bars and resturants was primarily Dos Equis, which not one we are fond so more options there would be great. The prices at the gift store were extremely over priced. Other than these things, the resort is beautiful and we had an amazing time.
Stephanie, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Very cute, nice place, staff is very friendly, excellent, food is good, specially Italian restaurant. For me, i prefer little bigger place. Pools is very small, not enough place next to pool, but excellent area on the beach, lot of place and very clean.
Alexandra, 12-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved our time at Margaritaville! The staff are so kind and welcoming. Luis, our personal concierge/liaison was very hospitable and made sure our family was comfortable throughout the stay. Highly recommend! I would love to come back.
Rachana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Edna, 2-night trip
Verified Expedia guest review