General standard of cleanliness good. However, there was no daily room service, and no easily found communication about this. I eventually discovered basic information about this and meal times etc in a leaflet at reception.
Room was on 5th floor, accessible via lift, but ensuite facilities were up another flight of stairs within the room, which would not have suited someone with mobility issues.
On the first evening, both lifts were out of order, which meant a walk up 5 floors, not a pleasant expereince.
On second evening the fire alarm in my room was activated. There was no alarm ringing outside the room, and I discovered one other guest whose alarm had gone off in the room. There was no communication about this, and it was only because the other guest volunteered to walk down to reception to check what was happening that we were able to be reassured that this was a fault with the system. A little worrying.