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DoubleTree by Hilton London - Docklands Riverside

4-star4 stars
Great for familiesThis property has good facilities for families.
265 Rotherhithe Street, London, England, SE16 5HW, United Kingdom

4-star hotel with 2 bars/lounges, near O2 Arena
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,708 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
WiFi
Good internet service
Value
Fairly good value for money

DoubleTree by Hilton London - Docklands Riverside

from £91
  • Twin Hilton Guest Room
  • Junior Suite, 1 King Bed, Balcony, River View
  • Family Room, 2 Double Beds (Deluxe)
  • Family Room
  • Room, 1 King Bed
  • Suite, Business Lounge Access
  • Room, 1 Queen Bed
  • Room, 1 Double Bed
  • Executive Room, 1 King Bed, Balcony
  • Suite, 2 Bedrooms
  • Executive Room, 1 Queen Bed, Balcony

What’s around DoubleTree by Hilton London - Docklands Riverside

Top spots nearby

Recommended by this property

  • O2 Arena (24-minute walk)
  • Tower of London (27-minute walk)
  • Royal Observatory (36-minute walk)
  • London Stadium (39-minute walk)
  • St. Paul's Cathedral (44-minute walk)
  • Excel Exhibition Centre (45-minute walk)
  • Coca-Cola London Eye (3.7 mi / 5.9 km)
  • Big Ben (3.9 mi / 6.3 km)
  • Buckingham Palace (4.6 mi / 7.3 km)
  • Hyde Park (5.6 mi / 9 km)

Getting around

  • London (LCY-London City) 18-min drive
  • London (LHR-Heathrow) 62-min drive
  • London (LGW-Gatwick) 84-min drive
  • Rotherhithe Overground Station 18-min walk
  • London Rotherhithe Station 19-min walk
  • London Canada Water Station 21-min walk
  • Canada Water Underground Station 21-min walk
  • Westferry Station 22-min walk
  • Canary Wharf DLR Station 23-min walk
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free ferry terminal shuttle

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 9322
  • Conference space size (meters) - 866
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1991
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Disabled parking
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch Smart televisions
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Columbia – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Bar – This bar specialises in international cuisine. Open daily.

DoubleTree by Hilton London - Docklands Riverside’s small print

Also known as

  • DoubleTree Hilton London Docklands Riverside Hotel
  • DoubleTree Hilton London Docklands Riverside
  • DoubleTree Hilton Docklands Riverside
  • DoubleTree by Hilton London - Docklands Riverside Hotel
  • DoubleTree by Hilton London - Docklands Riverside London
  • DoubleTree by Hilton London - Docklands Riverside Hotel London
  • DoubleTree Hilton Docklands Riverside Hotel
  • DoubleTree Hilton London Docklands Riverside
  • DoubleTree Hilton Docklands Riverside
  • DoubleTree by Hilton London - Docklands Riverside Hotel
  • DoubleTree by Hilton London - Docklands Riverside London
  • DoubleTree by Hilton London - Docklands Riverside Hotel London
  • DoubleTree Hilton London Docklands Riverside Hotel
  • DoubleTree Hilton Docklands Riverside Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs GBP 16 per night

Buffet breakfast is offered for an extra charge of GBP 21.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 707 reviews

Good 6.0
Nice hotel in awkward location
This is a perfectly reasonable hotel with views over the Thames from most rooms. Unfortunately it is a long way from the nearest tube station, and it's quite hard to get taxis to come south of the river, so the location is far from ideal, especially if you're trying to get to a theatre on time. The standard double room we had was a bit on the snug side, but OK for just one night. No fridge, no real tea, no real milk, no hot chocolate. Bathroom was large and very nice indeed. We didn't eat in the hotel.
Andrea, gb1 night family trip
Very good 8.0
Beautiful setting with appalling service
A beautifully positioned hotel overlooking the river and Canary Wharf, and we would always come back here for that view and being on the river, as well as the free ferry service across. But...for a big hotel chain like the Hilton the service in the restaurant was close to appalling, both at dinner time and especially at breakfast. At breakfast Uncleared tables with mountains of dirty plates on tables, no cutlery or plates available. No self serve tea so had to ask the same waiter 3 timesfor tea. The manager at breakfast was too focussed on seating people and whether you’d payed or not rather than supervising his staff to clear tables and properly serve people. At dinner although there were only 3 tables in the restaurant we arrived at 7.30 and were still waiting for our mains at 10.30. The restaurant manager was very nice and did refund our drinks and desserts off the bill but couldn’t really explain why the wait and service was so bad. He basically said the kitchen is busy because we have a wedding on- and would be the same the following night?! Seriously Hilton- don’t you cater and plan for these things? We didn’t eat there again. There were various other things on the catalogue of errors: cancelling our room cards while we were out the following day so we couldn’t get back into our room as they only had us down for one night, we had already prepaid for two; serving us what were clearly brown banana milkshakes at the bar when we had ordered vanilla...
Richard, gb1 night family trip
Very good 8.0
Had another great stay at the double tree - docklands. Probably our fouth stay. Great hotel for, greenwich, canary warf.
Anna, gb2 night trip
Very good 8.0
Didn’t disappoint.
Second stay at this hotel and didn’t disappoint. The staff are amazing - so helpful. Nothing is too much trouble. Asked for extra teabags sugar and milk etc which were found and supplied immediately. Free cookies are a nice touch. The hotel whilst immaculate in all public areas us a little tired in places. Our window in bathroom had seen better days and water stains on hall ceilings from sprinklers. The fridge in our room had leaked water on the carpet. None of this impacted on our stay whatsoever however some people might make an issue out of this. Bedding and beds all superb quality and beds really comfy. Great family room. Air con fairly noisy but as it was stifling outside I’d rather have the noise! Top hotel made special by well trained staff. Hotel is in a great pidiston on the Thames with good car park and easy access to the Thames Clipper. Was able to use my Tesco boost vouchers at the hotel and got one night for £50 of Tesco vouchers.!
Zoe, gb1 night family trip
Very good 8.0
A great place to stay.
Absolutely fine and worked well.
Bryan, gb1 night trip

DoubleTree by Hilton London - Docklands Riverside

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