See all properties
Save

Choose dates to view prices

Hotel Arbaso

Photo gallery for Hotel Arbaso

Front of property
Porch
Front of property
Basic Suite | Premium bedding, down duvets, Select Comfort beds, minibar
Breakfast, lunch, dinner served; Basque cuisine

Overview of Hotel Arbaso

Hotel Arbaso

4.0 star property
4-star San Sebastián hotel with restaurant, connected to the convention centre
9.6 out of 10 Exceptional
9.6/10 Exceptional

208 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Beach towels
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In San Sebastián Centro
  • Concha Promenade - 1 min drive
  • Bay of Biscay - 2 min drive
  • Concha Beach - 2 min drive
  • Donostia-San Sebastian Aquarium - 5 min drive
  • Monte Igueldo - 8 min drive
  • Hendaye Beach - 41 min drive

Getting around

  • San Sebastian (EAS) - 23 min drive
  • Biarritz (BIQ-Pays Basque) - 41 min drive
  • Donostia-San Sebastián Station - 5 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 5 min walk
  • San Sebastian Amara Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bar Iturrioz - 2 min walk
  • La Espiga - 3 min walk
  • Old Town Coffee - 4 min walk
  • Rojo y Negro - 4 min walk
  • Cortázar - 1 min walk
Map

About this property

Hotel Arbaso

Hotel Arbaso offers an airport shuttle (available 24 hours) for EUR 40 per person one-way. Guests can indulge in spa services and enjoy Basque cuisine at Narru, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a 24-hour fitness centre and free bike rentals. Fellow travellers say good things about the breakfast.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 30 per night)
  • Secured covered on-site valet parking (EUR 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)

What to do

  • Private winery tours
  • Beach nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach towels
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Communal living room
  • 24-hour fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Heated floors

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Narru – This fine-dining restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 40 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 40 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered self-parking costs EUR 30 per night
  • Covered valet parking costs EUR 30 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Frequently asked questions

Does Hotel Arbaso offer free cancellation for a full refund?
Yes, Hotel Arbaso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Arbaso?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Arbaso?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Arbaso?
Yes. Self-parking costs EUR 30 per night. Valet parking costs EUR 30 per night. Electric car charging is available.
Is an airport shuttle service offered by Hotel Arbaso?
Yes, an airport shuttle is available. The charge is EUR 40 per person one-way.
What are the check-in and check-out times at Hotel Arbaso?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Arbaso?
No, this hotel doesn't have a casino, but Casino Kursaal (8-min walk) is nearby.
What is there to do at Hotel Arbaso and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near Hotel Arbaso?
Yes, Narru offers Basque cuisine.
What's the area around Hotel Arbaso like?
Hotel Arbaso is in San Sebastián Centro, a short 5-minute walk from Donostia-San Sebastián Station and 3 minutes' walk from Maria Cristina Bridge.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Very good

Hotel, service and staff were excellent. We had a problem with the AC in the bedroom, the staff offered to change our room, but we had too many things to move, so we decided to use the AC in the living room, which was enough to cool the bedroom also.
Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

San Sebastian charm
Lovely hotel, modern conveniences in a beautiful historic area.
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Staff was exceptional and attentive. Quick to help. Restaurant was amazing. Rooms were roomy and comfortable, location was great! Truly a fantastic experience!
Lynn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zedmara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, easy walk to shops and the old part. Love that they have valet parking and a restaurant /bar onsite!
Jean, 2-night business trip
Verified Orbitz guest review

10/10 Exceptional

All very good except the scent in the lobby area. Bad aroma. Please go scent free like all great hotels Very good otherwise
Frank, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Francois, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TOSHIYUKI, 1-night trip
Verified Expedia guest review