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Novotel Newcastle Airport

Photo gallery for Novotel Newcastle Airport

Exterior
Sports facility
Executive Room, 1 Queen Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board
Lounge
Business centre

Overview of Novotel Newcastle Airport

Novotel Newcastle Airport

3.0 star property
3-star hotel in Newcastle-upon-Tyne with restaurant and bar/lounge
8.0 out of 10 Very good
8.0/10 Very good

975 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Ponteland Road Kenton Newcastle, Newcastle-upon-Tyne, England, NE3 3HZ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • University of Newcastle-upon-Tyne - 6 min drive
  • St. James' Park - 6 min drive
  • Quayside - 7 min drive
  • Beamish Open Air Museum - 20 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 8 min drive
  • Blaydon Station - 6 min drive
  • Manors Station - 6 min drive
  • Cramlington Station - 10 min drive
  • Kingston Park Station - 10 min walk
  • Bank Foot Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Subway - 7 min walk
  • Greggs - 11 min walk
  • McDonald's - 2 min drive
  • Greggs - 2 min drive
  • McDonald's - 10 min walk

About this property

Novotel Newcastle Airport

Novotel Newcastle Airport is only 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours) for GBP 10.00 per vehicle one-way. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace and a garden. The helpful staff and nice bathrooms get good marks from fellow travellers. Public transportation is only a short walk: Kingston Park Station is 10 minutes and Bank Foot Station is 15 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 6.00 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2368 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 26-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: GBP 30 per night
  • Breakage deposit: GBP 50.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person
  • Airport shuttle service is offered for an extra charge of GBP 10.00 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of GBP 40.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 12 per pet, per night

Parking

  • Self-parking costs GBP 6.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Newcastle Airport
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Novotel Newcastle Airport offer free cancellation for a full refund?
Yes, Novotel Newcastle Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Newcastle Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Newcastle Airport?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of GBP 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Newcastle Airport?
Yes. Self-parking costs GBP 6.00 per night.
Is an airport shuttle service offered by Novotel Newcastle Airport?
Yes, an airport shuttle is available. The charge is GBP 10.00 per vehicle one-way.
What are the check-in and check-out times at Novotel Newcastle Airport?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of GBP 40.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Newcastle Airport?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (8-min drive) is nearby.
What is there to do at Novotel Newcastle Airport and nearby?
Novotel Newcastle Airport has a fitness centre and a garden.
Are there restaurants at or near Novotel Newcastle Airport?
Yes, there's an on-site restaurant.
Does Novotel Newcastle Airport have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Novotel Newcastle Airport like?
Novotel Newcastle Airport is a short 8-minute drive from Newcastle (NCL-Newcastle Intl.) and 18 minutes' walk from Kingston Park Stadium.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Abram, 3-night trip
Verified Hotels.com guest review

6/10 Good

No staff at all in hotel
It was pleasant enough once we found a member of staff and checked in.
Roger, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, great staff look like I’ll be using Novotel Newcastle for the next few weeks
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff
Thanks for making a difficult trip easier
Sharon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only complaint The sign is very misleading, you think that the hotel is there, and it's not.
Susan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Pillows?????
Very enjoyable stay, with new hotel looking good. The only problem we had was the pillows we had were of the poorest quality and had an impact on our sleep on both nights. I was very surprised with the pillows as everything else exceeded my expectations.
grant, 2-night family trip
Verified Hotels.com guest review

6/10 Good

susan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

City dropover
Excellent comfort & handy location for metro transit
1-night trip
Verified Hotels.com guest review

6/10 Good

Gym advertised but closed, pool changing facilities very poor, dirty and tired
Colin, 1-night business trip
Verified Hotels.com guest review