See all properties

Choose dates to view prices

Hotel Ma'xanab

Photo gallery for Hotel Ma'xanab

On the beach, white sand, beach umbrellas, beach towels
Interior detail
Suite First Floor Ocean View | Premium bedding, memory-foam beds, free minibar, in-room safe
Restaurant
Restaurant

Overview of Hotel Ma'xanab

Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with spa, near Tulum Beach

9.6/10 Exceptional

191 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £496
Price available on 14/4/2023
Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
Main amenities
  • Air conditioning
  • Beach bar
  • Beach towels
  • Beach umbrellas
  • Daily housekeeping
  • Fitness centre
  • Full-service spa
  • On the beach
  • Outdoor pool
  • Restaurants and bar/lounge
  • Room service
  • Terrace
For families
  • Daily housekeeping
  • Espresso maker
  • Garden
  • Private bathroom
  • Separate dining area
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Tulum Beach - 24 min walk
  • Tulum National Park - 3 min drive
  • Sian Ka'an Biosphere Reserve - 5 min drive
  • Playa Paraiso - 16 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Gran Cenote - 11 min drive
  • Xel-Há Park - 20 min drive

Restaurants

  • Chambao - 6 min walk
  • Taboo Beach Club - 6 min walk
  • Macario - 15 min walk
  • Mia Restaurant & Beach Club - 11 min walk
  • It - 13 min walk
Map

About this property

Hotel Ma'xanab

At Hotel Ma'xanab, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be within a 10-minute drive of Tulum Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a terrace and a garden. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (late night)

What to do

  • On the beach
  • Access to nearby outdoor pool

Services

  • Beach towels
  • Beach umbrellas
  • Concierge services
  • Front desk (limited hours)
  • Multilingual staff
  • Pool umbrellas
  • Tour/ticket assistance

Facilities

  • An outdoor pool
  • Fitness centre
  • Full-service spa
  • Garden
  • Safe-deposit box at front desk
  • Terrace

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns and slippers
  • Espresso maker
  • Free stocked minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Memory-foam mattress
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages and sports massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab offer free cancellation for a full refund?
Yes, Hotel Ma'xanab does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Ma'xanab?
As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on 14 Apr 2023 start from £496, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Ma'xanab?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Ma'xanab?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Ma'xanab?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Ma'xanab?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ma'xanab?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at Hotel Ma'xanab and nearby?
Hotel Ma'xanab has a spa, an outdoor pool and a fitness centre, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Ma'xanab?
Yes, there's an on-site restaurant.
Does Hotel Ma'xanab have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Ma'xanab like?
Hotel Ma'xanab is located a short 15-minute walk from Ven a la Luz Sculpture.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.8/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Inna, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great getaway
Fantastic experience. Intimate hotel, service was as good as it gets.
john, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for couples!
My wife and I had an amazing time at this hotel! We would definitely visit again, and have already recommended to several friends. This was in a great location and very quiet (which was a concern of ours). The entire staff was wonderful and went above and beyond to provide personal touches in customer service. The beach was beautiful, and we had no trouble finding a cabana each morning. Jose and team made sure that we had whatever we needed. The food was delicious at the on site restaurant, and there were plenty of other great food options just a short walk down the beach. The rooms were extremely comfortable while still giving off the "jungle vibe". We especially enjoyed the indoor/outdoor shower options.
Charles, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to enjoy
Verified Expedia guest review

10/10 Exceptional

Benjamin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Samuel, 6-night trip
Verified Hotels.com guest review