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All properties in Norwich, England, United Kingdom
1 room, 2 adults

The Maids Head Hotel

4-star4 stars
Tombland, Norwich, England, NR3 1LB, United Kingdom

4-star hotel with restaurant, near Elm Hill
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great position right in centre, but nothing more to say as didn’t eat there but as said…Oct 18, 2020
  • Good location close to the cathedral and within walking distance of most sights, shops,…Oct 16, 2020

The Maids Head Hotel

from £95
  • Executive Double or Twin Room
  • Standard Double Room
  • Suite
  • Single Room

What’s around The Maids Head Hotel

Landmarks

  • Heart of Norwich
  • Norwich Theatre Royal - 12-min walk
  • Elm Hill - 1-min walk
  • Norwich Cathedral - 1-min walk
  • Norwich Castle - 10-min walk
  • The Forum - 11-min walk
  • Norwich Riverside Walk - 12-min walk
  • Carrow Road - 19-min walk

Getting around

  • Norwich (NWI-Norwich Intl.) 20-min drive
  • Norwich Station 11-min walk
  • Salhouse Station 11-min drive
  • Lingwood Station 15-min drive

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self-parking on site

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Year Built – 1287
  • Lift
Accessibility
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

The Maids Head Hotel’s small print

Also known as

  • Maids Head Hotel Norwich
  • Maids Head Hotel
  • Maids Head Norwich
  • Maids Head
  • The Maids Head Hotel Hotel
  • The Maids Head Hotel Norwich
  • The Maids Head Hotel Hotel Norwich
  • The Maids Head Hotel Hotel Norwich

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Optional extras

Rollaway beds are available for GBP 20 per night

Full breakfast is offered for an extra charge of GBP 12.95 per person (approximately)

Cots/Infant beds are available for GBP 10 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Maids Head Hotel

  • Does The Maids Head Hotel offer free cancellation for a full refund?
    Yes, The Maids Head Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Maids Head Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Maids Head Hotel?
    Yes, there's free self parking. Electric car charging is available.
  • Are pets allowed at The Maids Head Hotel?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at The Maids Head Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Maids Head Hotel?
    Yes, there's an on-site restaurant, WinePress at Wensum. Nearby restaurants include Wig And Pen (3-min walk), St Andrews Brewhouse (4-min walk) and Prince of Wales (4-min walk).
  • What is there to do near The Maids Head Hotel?
    Recommended spots to visit include Elm Hill (1-min walk) and Norwich Cathedral (1-min walk), along with Norwich Castle (10-min walk) and The Forum (11-min walk).

Recent reviews

Fabulous 8.8 From 472 reviews

Exceptional 10.0
eeke getaway
Fabulous hotel,friendly professional staff,great room and delicious food. Will definitely book again
Kevin, gb1 night trip
Exceptional 10.0
Stayed in the cathedral suite which is amazing, The only downside was glitches with the iPad to order room service and then no reply from restaurant (transfer by reception) to order room service. Overall a fantastic place to stay.
Glenn, gb1 night trip
Very good 8.0
A nice location. T
Amy, gb1 night trip
Very good 8.0
Excellent location and service
The location is perfect and the staff bend backwards to help you. The room was a little on the small side, however it was recently renovated and it was super quiet. The only issue is that their wiFi is very weak, kept dropping and the speed is inadequate for any professional use. We were on a holiday so that didn't matter.
Mario, gb2 night trip
Exceptional 10.0
Maids Head not to be missed!
Beautiful hotel. Very Covid safe and staff were lovely and very helpful. Restaurant food was very good in the evening, we didn’t use the bar but walking through it , it was the only part of the hotel that seemed a little tired! The room was extremely comfortable even though it wasn’t serviced as usual. I wanted to stay as it was mentioned in CJ Samson’s Tombland! It didn’t disappoint. It was the perfect location for walking everywhere in Norwich!
heather, gb2 night trip with friends
Very good 8.0
Autumn break in Norwich
Superb hotel situated in an ideal place to explore the City right next to the cathedral. The executive room was well appointed with all the facilities including a comfortable bed and excellent lighting. Lovely breakfasts. Two issues: 1. Shower control over the bath very awkward unable to control mid range shower spray without going through the overhead 2. Location near car park meant could hear all the early risers with their suitcases rolling by with excessive noise and could hear all their chatter. Woke us up both morning at 6:30 Grrr.
Ludwik, gb2 night trip
Exceptional 10.0
Would go back again!
Amazing stay overall. Perfect location. Catherine of Aragon suite wonderful with all the comforts and space we wanted as we have a baby. The bath was great and the shower was one of the nicest showers we’ve experienced in any hotel in the UK. Staff so friendly and professional. We really loved the decor and the character of the hotel and our room was really charming and felt opulent. Only only quibble we have was a better selection of teas would have been good, fresh milk in the fridge and we found some dust in various spots of the room and bathroom. All in all, we would have no hesitation in returning and enjoying another few night there!
David, gb3 night family trip
Poor 2.0
I would like to say that despite sending several emails to the hotel about two payments that was taken out of my bank account for goods that we didn't receive one was £30 for I tab and £35 for flowers for my new wife to let her know how much she means to me. Was never refunded back to me I would say that the massive amount of debt the hotel is in the the measly £65 that was not returned wouldn't start to make up for the cancellation of our wedding stay there so no it was not a good experience and we will never go back to that nasty little place
Kenneth, gb1 night trip
Poor 2.0
AWFUL APPALLING TRAUMATIC
Booked hotel to stay the night before my fiancé and I get married for 4 nights. Intention was to get ready for our wedding at this hotel, have our honeymoon here. We pre-arranged champagne, flowers, all sorts!! We were granted special circumstances because I am terminally ill. My fiancé recently had to recucitate me after suffering heart failure. I'm a regular customer, my fiance is not. Alas, upon booking a one night stay under his name using his standard visa debit card and having the audacity to turn up at the hotel both wearing casual clothing we checked out and one hour later received a phone call from the hotel stating that they had cancelled the booking we had arranged our wedding around which is the Day after tomorrow by the way, and banned us from any future stays. Never had this problem on the repeated occasions I have stayed in the past when I have turned up wearing formal clothing and presenting a platinum MasterCard. What a case of stereotyping discrimination judgemental disgusting snobby behaviour. They have denied a terminally ill woman the chance to get ready at the hotel and stay there afterwards with her fiance everywhere is booked up and they have caused me so much stressed I was admitted to hospital an hour ago with heart palpitations. Already suing for discrimination might be suing for manslaughter.
Louise, gb2 night trip
Poor 2.0
Hotel cancelled terminally ill women's honeymoon
Hello there, My fiancé has just received a phone call from your hotel stating that our booking from the 7th September to the 12th September has been cancelled as a result of causing damage to the suite we stayed in last night from smoking in the room. I apologise that my fiancé was unaware of the no smoking rule. However, when making a booking and being offered a choice of a smoking or non-smoking room; I'm sure that you can understand the confusion in relation to that matter. The booking from the 7th to the 12th of September was going to be extremely special for us. We have been granted special circumstances from Norfolk Council to get married on 10th September, because I am terminally ill with an autoimmune disease. My fiancé had to resuscitate me at the end of June when my heart stopped. This was caused by sudden onset respiratory failure, the consequence of which shortened my life expectancy substantially. This booking was not only going to be the place where we got ready on the day of our wedding, but our honeymoon combined too. I would also like to make you aware that stressed is the primary aggravating factor for an individual suffering with the autoimmune disease I suffer with; Systemic Lupus Erythematosus. not only have you ruined our wedding and our honeymoon but you have caused us great stress and extreme upset. My fiancé was also told on the phone that the staff were told we had got married on our previous day to this one. In actual fact the information that w
Kenneth, gb3 night trip

The Maids Head Hotel

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