Grand Hyatt Jakarta

Photo gallery for Grand Hyatt Jakarta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Jakarta

Grand Hyatt Jakarta

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a shopping centre, near Grand Indonesia Shopping Mall

9.0/10 Superb

301 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £200
Price available on 10/8/2022
Map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
For families
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Grand Indonesia Shopping Mall - 7 min walk
  • Bundaran Hi - 1 min drive
  • Thamrin City Shopping Mall - 10 min drive
  • Blok M Square - 27 min drive
  • Central Park - 27 min drive
  • Taman Mini Indonesia Indah - 38 min drive
  • Pantai Pasir Putih PIK 2 - 56 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 33 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 66 min drive
  • Jakarta Sudirman Station - 12 min walk
  • BNI City Station - 16 min walk
  • Jakarta Karet Station - 20 min walk
  • Stasiun MRT - Setiabudi - 23 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hyatt Jakarta

Grand Hyatt Jakarta offers an airport shuttle (available 24 hours) for USD 490000 per vehicle one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Grand Cafe, which is one of 4 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a sauna. Fellow travellers love the helpful staff and central location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 424 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured on-site self-parking
  • Secured covered on-site valet parking (USD 15 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7556 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Shopping centre on site
  • Bike parking
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Wheelchair-width doorways

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 45-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Grand Cafe – This restaurant serves breakfast, brunch, lunch and dinner.
C's Steak And Seafood – This restaurant serves breakfast, lunch and dinner. Open daily.
Fountain Lounge – This café only serves light fare. Open daily.
Burgundy – This wine bar serves dinner and light fare. Open daily.
Poolside restaurant – This restaurant is located by the pool. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 490000 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

The property will be renovating from 1 August 2021 to 30 June 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 31.0 per night

Parking

  • Covered valet parking costs USD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Natty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel
This is the nicest hotel that I have stayed in Jakarta. The service and facilities were fantastic.
Jamie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The room.and the view is amazing...but the breakfast is not recommended... lack of variety, lack of server,
albert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

11-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Irvanus, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay in grand hyatt to celebrate my birthday, i love to stay in this hotel since 1990's, since i was in high school, this hotel is always clean, i love cheese donut in cake shop but now they don't make it anymore
Muslim, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall impression
Quite nice swimming pool. Room condition and breakfast were not bad. I think it’s great to connect to mall directly to take a look or shop.
Jinseok, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Our stay during pandemic 2021
Because of this pandemic, i chose grandhyatt because of the heAlth protocole and close to plaza indonesia, mall with best health protocole. Everything was perfect even the hotel staff all perfect for health protocole . But, our room, the cleaning staff only tidy up the bed. They even forgot to give us new showergel. The bar , not even got clean , my used cup and everything still there. Quite dissapointed with these for grandhyatt standard
3-night family trip
Verified Hotels.com guest review