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The Royal Sonesta Chicago Downtown

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Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Premier Room, 2 Queen Beds, Accessible (Royal, Tub) | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Overview of The Royal Sonesta Chicago Downtown

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The Royal Sonesta Chicago Downtown

4.0 star property
4-star hotel with restaurant, near Chicago Riverwalk

8.6/10 Fabulous

1,507 verified Hotels.com guest reviews

Popular amenities

  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is £158
Price available on 12/2/2023
Map
71 E Wacker Dr, Chicago, IL, 60601

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Riverwalk - 2 min walk
  • Michigan Avenue - 3 min walk
  • Chicago Theatre - 4 min walk
  • Grant Park - 7 min walk
  • Millennium Park - 7 min walk
  • Art Institute of Chicago - 13 min walk
  • Navy Pier - 20 min walk
  • Willis Tower - 22 min walk
  • Soldier Field - 41 min walk
  • Lake Michigan - 5 min drive

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare International Airport (ORD) - 42 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 6 min walk
  • Chicago Van Buren Street Station - 16 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 5 min walk

Restaurants

  • Emerald Loop - 2 min walk
  • McCormick & Schmick's - 3 min walk
  • Elephant & Castle - 3 min walk
  • Pastoral - 3 min walk
  • Sweetwater - 3 min walk

About this property

The Royal Sonesta Chicago Downtown

The Royal Sonesta Chicago Downtown puts you in a great location, within a short 10-minute walk of Michigan Avenue and Millennium Park. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hoyt's American Tavern, which serves American cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also within a short drive of Navy Pier and McCormick Place. Fellow travellers say great things about the walkable location and spacious guest rooms. Public transportation is only a short walk: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Safety measures

Gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 381 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (USD 53 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Business centre
  • 18 meeting rooms
  • Conference space (16000 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch plasma TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Hoyt's American Tavern – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 28.00 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • In-room bottled water
    • Additional inclusions

Optional extras

  • WiFi is available in guest rooms for USD 0.00 per day (rates may vary)
  • WiFi is available in public areas for USD 0.00 per day (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Parking is available nearby and costs USD 53 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

Does The Royal Sonesta Chicago Downtown offer free cancellation for a full refund?
Yes, The Royal Sonesta Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Royal Sonesta Chicago Downtown?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on 12 Feb 2023 start from £158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Royal Sonesta Chicago Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at The Royal Sonesta Chicago Downtown?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at The Royal Sonesta Chicago Downtown?
You can check in from 4 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Royal Sonesta Chicago Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Royal Sonesta Chicago Downtown?
Yes, Hoyt's American Tavern offers American cuisine. Nearby restaurants include Pastoral (3-min walk), Sweetwater (3-min walk) and Sixteen (4-min walk).
What's the area around The Royal Sonesta Chicago Downtown like?
The Royal Sonesta Chicago Downtown is located by the river in Downtown Chicago, a short 4-minute walk from State Station and 20 minutes' walk from Navy Pier. Travellers say that the local area is good for shopping and very walkable.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was wonderful! Kiera at the front desk and Juan in the restaurant we’re just amazing!
Karren, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Eugene, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

I will do a one star
I requested two bedrooms they have only one in one sofa. The sofa was mattress, nasty all the spots everywhere on it.
mohanad, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
I rarely ever give reviews, let alone bad ones, but this felt necessary. I am disappointed with my stay here. Upon arrival, there was no parking available at the property. We ended up having to park blocks away and paying almost $200 for 3 nights. When we checked in, we were told there was a $100/night deposit needed for our stay, which was noted nowhere on their website or hotels.com. This would have been good to know to prepare for an additional $300 charge once we got there. The elevators are extremely difficult to use and didn’t work correctly half of the time. Our room was right across from the elevators, so you could hear the noise from it and people coming and going. The walls are paper thin and could hear other guests in their room above us talking, people in the stairwell going up and down, as well as hearing everyone’s shower and sink run. We had to sleep with the bathroom door closed and TV running so drown out the noise. We wanted to love this hotel and our stay, but sadly we are disappointed and will stay elsewhere from now on.
Carley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
This was my 1st time visiting Chicago with my sister and I will say that it was very pleasant and the room was very clean. The atmosphere was pleasant and I Was impressed by the décor. Everyone was nice and polite I was caught off guard with the $100 deposit But it was fine and I still was happy during and at the end of my trip, it was very nice and all the employees were nice and helpful, Overall it was a good trip and I will be back.
Taranieshia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sergei, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Chicago views
We had a great stay for our anniversary! I loved the view of the Chicago River from our room. The breakfast in the hotel restaurant was very good and Billy the Bellman was helpful! We found the staff a very friendly and accommodating.
Chicago River view
Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay
The motel was great! Billy the bellhop and Charles and the staff were awesome. The only thing is the bathroom lights shut off when I was taking a shower and it happened with my husband as well. I had to get out to turn it back on. This is a fall hazard But everything else was great
Rosemary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tyisha, 1-night trip
Verified Hotels.com guest review