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Royal Sonesta Chicago Downtown

4-star hotel with restaurant, near Chicago Riverwalk

  • Free WiFi
From
£152

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71 E Wacker Dr, Chicago, 60601, IL, United States of America
8.4.Very good.
  • The location was brilliant, right by the river and it was really quiet (December trip).…

    Dec 10, 2019

  • The staff are friendly & helpful, beds comfortable & view great. We were initially…

    Nov 5, 2019

See all 2,168 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 381 smoke-free guestrooms
    • Restaurant
    • 24-hour fitness centre
    • Valet parking
    • 24-hour business centre
    • 24-hour front desk

    What’s around

    • In The Loop
    • Chicago Riverwalk - 1-minute walk
    • Michigan Avenue - 3-minute walk
    • Chicago Theatre - 4-minute walk
    • Grant Park - 6-minute walk
    • Millennium Park - 9-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, City View
    • Deluxe Room, 2 Queen Beds, City View
    • Deluxe Room, 1 King Bed, River View
    • Deluxe Room, 2 Queen Beds, River View
    • Room, 1 King Bed, City View (Preferred)
    • Room, 2 Queen Beds, City View (Preferred)
    • Room, 1 King Bed, River View (Preferred)
    • Room, 2 Queen Beds, River View (Preferred)
    • Junior Suite
    • Executive Suite
    • Deluxe Suite
    • Premier Suite
    • Room, 1 King Bed (Columbus Residences)
    • Room, 1 King Bed (LaSalle Residences)
    • Room, 1 King Bed (State Residences)
    • Deluxe Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)
    • Room, 1 King Bed (Mobility, Columbus Residences)

    What’s around

    Landmarks

    • In The Loop
    • Chicago Riverwalk - 1-minute walk
    • Michigan Avenue - 3-minute walk
    • Chicago Theatre - 4-minute walk
    • Grant Park - 6-minute walk
    • Millennium Park - 9-minute walk
    • Art Institute of Chicago - 13-minute walk
    • Willis Tower - 21-minute walk
    • Navy Pier - 23-minute walk
    • Field Museum of Natural History - 36-minute walk
    • John G. Shedd Aquarium - 36-minute walk

    Getting around

    • Chicago O'Hare International Airport (ORD) 23-min drive
    • Chicago Midway Airport (MDW) 17-min drive
    • Chicago, IL (PWK-Chicago Executive) 31-min drive
    • Millennium Station 6-min walk
    • Chicago Van Buren Street Station 16-min walk
    • Chicago Union Station 26-min walk
    • State Station 4-min walk
    • Randolph-Wabash Station 4-min walk
    • Lake Station 5-min walk
    map
    See on map
    71 E Wacker Dr, Chicago, 60601, IL, United States of America

    At a glance

    Hotel size

    • This hotel has 381 rooms
    • This hotel is arranged over 39 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • 2 per room (up to 50 lbs)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • On-site valet parking (USD 69 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • Off-site parking nearby (USD 53 per day)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Fitness facilities

    Working away

    • 24-hour business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 16000
    • Conference space size (meters) - 1486
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 1
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Pillowtop mattress

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Bath with shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 37-inch plasma TV
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Fridge

    More

    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Hoyt's American Tavern – This restaurant specialises in American cuisine and serves breakfast and lunch.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or checkout:

    • Resort fee: USD 20.00 per accommodation, per night
    • Resort fee inclusions:
      • Fitness centre access
      • Additional inclusions

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • Rollaway beds are available for USD 30.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of USD 100 per pet, per stay
    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs USD 69 per day
    • Parking is available nearby and costs USD 53 per day
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

    Contactless check-in and contactless checkout are available.

    Individually wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Wyndham Grand Chicago Riverfront Hotel
    • Royal Sonesta Chicago Downtown Hotel
    • Royal Sonesta Chicago Downtown Chicago
    • Royal Sonesta Chicago Downtown Hotel Chicago
    • Royal Sonesta Chicago Chicago
    • Wyndham Grand Riverfront Hotel
    • Royal Sonesta Chicago Riverfront
    • Wyndham Grand Chicago Riverfront
    • Royal Sonesta Chicago Downtown Hotel
    • Royal Sonesta Chicago Downtown Chicago
    • Royal Sonesta Chicago Downtown Hotel Chicago
    • Wyndham Grand Chicago Riverfront
    • Wyndham Grand Riverfront
    • 71 Hotel Chicago
    • Hotel 71 Chicago
    • Royal Sonesta Chicago Chicago
    • Royal Sonesta Chicago Riverfront
    • Wyndham Grand Chicago Riverfront

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Royal Sonesta Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 69 per day.
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 23 kg per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
    • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
    • Yes, Hoyt's American Tavern offers American cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include State and Lake Chicago Tavern (3-min walk), Rebar (3-min walk) and Sweetwater (3-min walk).
    • Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Royal Sonesta Chicago Downtown also has a 24-hour fitness centre.
    8.4.Very good.
    • 10.0.Exceptional

      Location was ideal for river walk, Michigan Avenue and Grant Park

      2 night family trip, Oct 11, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good location

      Federico, 1 night business trip, Sep 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Family City Break

      Very friendly and helpful staff. Fabulous views of the river from our 31st floor rooms

      Audrey, 6 night family trip, Sep 2, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Outstanding location walking distance from all the key tourist destinations like the chicago cultural centre, millenium park, institute of chicago, magnificent mile, chicago architecture foundation, and more. Our only concern was the only 2 of the 4 elevators were working consistently and that created quite a bottleneck at certain times in the day.

      Anita, 4 night romance trip, Aug 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing stay

      Impeccable hotel with great service especially the reception desk.

      John, 3 night business trip, Jul 25, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Location is the only good point, otherwise disappointing. Breakfast was included with our booking but hotel not prepared to adequately cater for vegan or vegetarian. Staff paid lip service only

      3 night romance trip, Jul 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Busy but good service all round. Excellent grand view rooms apart from Trump words in 10 foot letters on building opposite.

      2 night trip with friends, Jul 1, 2019

      Verified Ebookers guest review

    • 8.0.Very good

      Pros out way the cons

      Central location, great staff and service but spoilt by waiting times for the lifts. Never a good time to do major work but might have considered a different hotel if aware

      3 night romance trip, Jun 28, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      The hotel is good value, in a good location and the staff were great. My only concern was the work going on with the elevators during my stay which caused some issues in such a large property with so many guests. Hopefully this work is completed soon and won’t impact other guests in the future.

      Simon, 4 night business trip, Jun 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The property was in an excellent location. So close to public transport and major sight seeing attractions. The staff were excellent, we had been delayed and arrived 4 hours later than expected, tired out and ready for bed. The receptionist was very courteous and even upgraded our room to a suite overlooking the river. The only downside was that the hotel lifts were being upgraded (as per a notice in our room) so sometimes there were less than 4 of them operating at a time. That was fine for us though because there are 2 stair cases to get back down. I would recommend this hotel, had a great stay.

      5 night romance trip, Feb 7, 2019

      Verified Expedia guest review

    See all 2,168 reviews