Phoenix Copenhagen

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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Overview of Phoenix Copenhagen

Phoenix Copenhagen

4.0 star property
4-star hotel with restaurant, near Nyhavn

9.0/10 Superb

1,029 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is £147
Price available on 22/8/2022
Map
Bredgade 37, Copenhagen, 1260
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • In Copenhagen City Centre
  • Nyhavn - 4 min walk
  • Tivoli Gardens - 23 min walk
  • Stroeget - 1 min drive
  • Rosenborg Castle - 5 min drive
  • Amalienborg Palace - 2 min drive
  • City Hall Square - 8 min drive
  • Parken Stadium - 8 min drive
  • Copenhagen Opera House - 16 min drive
  • Copenhagen Zoo - 17 min drive
  • Royal Arena - 20 min drive

Getting around

  • Kastrup Airport (CPH) - 23 min drive
  • Copenhagen Osterport Station - 16 min walk
  • Nørreport Station - 17 min walk
  • Copenhagen Central Station - 26 min walk
  • Marmorkirken Station - 5 min walk
  • Kongens Nytorv Station - 5 min walk
  • Gammel Strand Station - 12 min walk

About this property

Phoenix Copenhagen

Phoenix Copenhagen puts you 0.2 mi (0.3 km) from Nyhavn and 1.2 mi (2 km) from Tivoli Gardens. Guests can indulge in massages and enjoy Modern European cuisine at Books & Ale, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Marmorkirken Station is 5 minutes and Kongens Nytorv Station is 5 minutes.

Languages

Danish, English, French, German, Italian, Norwegian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 213 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (DKK 275 per day)
  • Off-site parking nearby (DKK 275 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Discount at nearby fitness centre
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Lift

Languages

  • Danish
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Books & Ale – This diner specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of DKK 185 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs DKK 275 per day
  • Parking is available nearby and costs DKK 275 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Frequently asked questions

Does Phoenix Copenhagen offer free cancellation for a full refund?
Yes, Phoenix Copenhagen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Phoenix Copenhagen?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Phoenix Copenhagen on 22 Aug 2022 start from £147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Phoenix Copenhagen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is parking offered on site at Phoenix Copenhagen?
Yes. Valet parking costs DKK 275 per day.
What are the check-in and check-out times at Phoenix Copenhagen?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Phoenix Copenhagen?
No, this hotel doesn't have a casino, but Casino Copenhagen (8-min drive) is nearby.
What is there to do at Phoenix Copenhagen and nearby?
Have fun during the warmer months with activities nearby such as hiking. Phoenix Copenhagen also has a fitness centre.
Are there restaurants at or near Phoenix Copenhagen?
Yes, Books & Ale offers Modern European cuisine. Nearby restaurants include Ida Davidsen (3-min walk), Restaurant Vita (3-min walk) and The Union Kitchen (3-min walk).
What's the area around Phoenix Copenhagen like?
Phoenix Copenhagen is in Copenhagen City Centre, a short 5-minute walk from Marmorkirken Station and 4 minutes' walk from Nyhavn. Travellers say that the local area is very central perfect for sightseeing.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Front Desk Engagement
Front of house staff need to improve their engagement with visitors, didn’t feel welcome at any time during my stay, they all seemed to look down at the desk when people were in the area. Just a little hello/goodbye goes along way. Room was okay, AC needed to be quieter and cooler, water pressure in the shower was dire. Overall middle of the road from me
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Holly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chiara Giulia Maria, 4-night trip
Verified Hotels.com guest review

6/10 Good

vibeke, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sewage smell in our room
We were given a room that smelled like sewage. We had to be moved after our first night as the smell was so bad. Other rooms had the smell as well as we had friends on another floor and their room had the smell intermittently. The hotel staff tried to make the smell go away by pouring water down the drain. That seemed to stop the smell for a period of time , but then it came back within an hour. After we were moved to another room everything was fine. I just did not want to spend the first and second day of my holiday staying in a very smelly room with staff coming and going with juice jugs to fix the smell. The hotel is well aware that thus is a problem. Room 1191 is where you do not want to be. The location and breakfast was really good.
coralie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Chi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Copenhagen gem
We really loved our stay at the Phoenix. Even though we were in a small room, we still had 2 chairs and a desk. The only thing lacking was a luggage rack, but since we were only staying one night, I didn't ask.
Elisabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All expectations exceeded!
We appreciate the great service very much. Every issue was solved. Every request was handled immediately.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martyn, 2-night trip
Verified Hotels.com guest review