Atlantis Casino Resort Spa, Reno: Info, Photos, Reviews

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Atlantis Premier King | Down duvets, pillow-top beds, in-room safe, desk

Down duvets, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

4-star resort with full-service spa, connected to the convention centre, near Reno-Sparks Convention Center

8.4/10 Very good

3,710 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Airport transfer

Free WiFi

Restaurant

Connecting rooms available

3800 S Virginia Street, Reno, NV, 89502

Main amenities

Daily housekeeping
Casino
8 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Breakfast available
Free airport shuttle
Ski storage
Health club
Sauna
Steam room
Spa tub

Feel at home

Children stay free
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Television
Terrace

Room options

About this area

What's nearby

In Reno/Tahoe Airport
Reno-Sparks Convention Center - 7 min walk
Peppermill - 17 min walk
Atlantis Casino - 1 min drive
National Bowling Stadium - 6 min drive
Grand Sierra Resort Casino - 5 min drive
University of Nevada-Reno - 8 min drive
Boomtown Casino - 16 min drive
Mt. Rose Ski Tahoe - 27 min drive

Getting around

Reno Tahoe Intl. Airport (RNO) - 6 min drive
Truckee, CA (TKF-Truckee Tahoe) - 41 min drive
Reno Station - 11 min drive
Free airport shuttle

Restaurants

Dutch Bros Coffee - 8 min walk
Bistro Napa at the Atlantis Casino Resort - 3 min walk
Toucan Charlie's Buffet - 1 min walk
Taco Bell - 13 min walk
Hong Kong Diner - 5 min walk

About this property

Atlantis Casino Resort Spa

Atlantis Casino Resort Spa is only 2.6 mi (4.2 km) from the airport and offers a free shuttle (available during limited hours). You can grab a bite to eat at one of the 8 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this upmarket resort include a casino, an indoor pool and an outdoor pool. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

818 units
Arranged over 27 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
On-site parking includes off-street options

Transfers

Free airport shuttle from 4:30 AM to 12:30 AM

Other information

Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
8 restaurants
2 coffee shops
Bar/lounge
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Local/corner shop

What to do

Concerts/live shows
Shopping
Sports book
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Downhill skiing nearby
Windsurfing nearby
Ice skating nearby

Working away

Business centre
Meeting rooms
Computer station
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Ski storage

Facilities

ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Piano
Health club
An outdoor pool
An indoor pool
Arcade/games room
Casino
Full-service spa
36 casino gaming tables
1391 casino slot machines
Hot tub
Casino VIP room
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Raised toilet seat
Grab bar near toilet

Room amenities

Be entertained

50-inch flat-screen TV
Cable TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Pillow menu
Down duvet
Pillow-top mattress
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Free local calls
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries

Special features

Spa

Spa Atlantis has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Fees & policies

Refundable deposits

Deposit: USD 100 per accommodation, per stay (for stays between 1 January to 31 December)

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: USD 40 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Concierge service
Fitness centre access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Phone calls (may be limited)
Pool access
Self-parking
Ski storage
Hot tub access
Valet parking

Optional extras

Full breakfast is offered for an extra charge of approximately USD 3 to 25 for adults and USD 3 to 25 for children
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

Guests under 17 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower

Atlantis Casino Spa Featuring Concierge Tower

Atlantis Casino Spa Featuring Concierge Tower Reno

Atlantis Casino Featuring Con

Atlantis Casino Spa Reno

Atlantis Casino Resort Spa Reno

Atlantis Casino Resort Spa Resort

Atlantis Casino Resort Spa Resort Reno

Frequently asked questions

Does Atlantis Casino Resort Spa offer free cancellation for a full refund?

Yes, Atlantis Casino Resort Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Atlantis Casino Resort Spa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Atlantis Casino Resort Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Atlantis Casino Resort Spa?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Atlantis Casino Resort Spa?

Yes, a free airport shuttle is available from 4:30 AM to 12:30 AM.

What are the check-in and check-out times at Atlantis Casino Resort Spa?

You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Atlantis Casino Resort Spa?

Yes, the 61000 square-foot casino features 1391 slot machines and 36 gaming tables. Bookmaker is offered.

What is there to do at Atlantis Casino Resort Spa and nearby?

Have fun with nearby winter activities such as ice skating, cross-country skiing and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Atlantis Casino Resort Spa also has a casino, an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Atlantis Casino Resort Spa?

Yes, there are 8 on-site restaurants.

What's the area around Atlantis Casino Resort Spa like?

Atlantis Casino Resort Spa is in Reno/Tahoe Airport, a short 6-minute drive from Reno Tahoe Intl. Airport (RNO) and 17 minutes' walk from Peppermill. Travellers say that this resort is in a good location.

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

29 May 2023

Checking in was great, excellent service. Pool, food and very comfort bed. I was very amazed at how clean and fresh the room felt. A little disappointed in the casino. I visited different casinos in the Reno downtown area and felt like they give you more for your money, Atlantis feels like you can never win at anything. Other than that it was a great stay.