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Room options

Triple Room

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

Family Suite with Twin Beds

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Twin Room with Extra Bed

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Twin with Bunk Beds

  • 14 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds

Standard Double with Bunk Bed

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

Family Suite with Bunk

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

Standard Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Extra Bed

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 286 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/games room
  • Spa services
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Vanessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable hotel in need of Investment
My family and I recently spent 7 nights on Half board in a family suite. The room was comfortable however slightly small versus other hotels we have stayed in. Breakfasts offered good variety however were extremely busy with long queues for the cooked items. . Buffet dinner had good choice however lacked a little quality. The Pool area was very old fashioned and needs some investment. The entertainment in both the star rooms and the lobby bar were ok however over the week felt a little repetitive, and some of the acts were disappointing. Overall we all enjoyed the break and our time at the Merton, however some areas could be improved.
N, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sisi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel.
Great hotel with friendly, helpful staff. Rooms are cleaned to a high standard with good amenities. There are a huge variety of bars and entertainment. There is no air conditioning but a good sized tower fan is provided in the room. My only criticism is that I was informed by restaurant staff that breakfast was avalible at 7am and they open earlier than the advertised 7:30am, so I arranged my taxi accordingly to get to the airport after a swift breakfast. Upon checkout at 6:55 the desk staff kept repeating it was 7:30 breakfast, and therefore I would not be able to have any before my taxi. Seems like a breakdown in communication between all parties, as I was informed by multiple staff it was 7am. A bit of a sour end to the trip, it was a shame as the breakfast buffet is fantastic and the chefs and restaurant staff are so friendly.
Jannine, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jersey July 2023
Great hotel, location reasonably close to the centre of town, the food was well above average for holiday hotel. Definitely stay again and would recommend the hotel for both business and pleasure.
Patrick, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay at the Merton Hotel was excellent. Room and bathroom clean. Staff welcoming, polite and helpful. Suitable for all ages. Would stay there again.
Gwyneth, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gillian, 3-night trip
Verified Expedia guest review