4/10 Fair
22 May 2023
One night Stay!
I have stayed in this property a couple of times previously and had always had a good experience. This time however I checked in on 9th May and had nice room with view of pool (for 7 night stay) but had call that evening advising me problem at home and I therefore had to check out following day. Asked hotel if they could offer any credit and they advised me as booked thro agent i had to go thro them. Did this and agent subsequently advised me that request for any credit was refused by hotel. Now I know that technically I had no right to credit but think they could have given something as a gesture of goodwill. Oh well won't be staying there in future.
WAYNE
WAYNE, 7-night trip
Verified Hotels.com guest review