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Barceló Emperatriz

Luxury hotel with restaurant, near El Retiro Park

  • Free WiFi
From
£102

Image gallery

  • Pool
  • Pool
  • Premium Room (Single Use Emperatriz) - Bathroom
  • Deluxe Room - Bathroom
  • Pool
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1 / 65Pool
Calle de Lopez de Hoyos, 4, Madrid, 28006, Madrid, Spain
9.4.Exceptional.
  • Wonderful hotel, great staff, perfect location and awesome breakfast

    Feb 18, 2020

  • My husband, son and I stayed here for a four night city break. The hotel is lovely. It is…

    Feb 16, 2020

See all 312 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Walkable
Convenient
Dining options
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 146 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Business centre

For families

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

What’s around

  • In Salamanca
  • El Retiro Park - 26-min walk
  • Prado Museum - 33-min walk
  • Royal Palace of Madrid - 42-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Premium Room
  • Premium Room, Balcony
  • Deluxe Room (Family)
  • Premium Room (with extra bed (Adults)
  • Premium Room (with extra bed (Child)
  • Deluxe Room (Single Use)
  • Premium Room
  • Premium Room, 1 Bedroom (2+1)
  • Premium Room, 1 Bedroom (3AD)
  • Family Room (Deluxe 2+2)
  • Premium Room (Single Use)
  • Premium Room (Emperador)
  • Premium Room (Single Use Emperador)
  • Premium Room (Emperatriz)
  • Premium Room (Single Use Emperatriz)
  • Premium Room, Balcony (Single Use)

What’s around

Landmarks

  • In Salamanca
  • El Retiro Park - 26-min walk
  • Prado Museum - 33-min walk
  • Royal Palace of Madrid - 42-min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 15-min drive
  • Nuevos Ministerios Station 16-min walk
  • Madrid Recoletos Station 19-min walk
  • Calanas Station 5-min drive
  • Gregorio Maranon Station 5-min walk
  • Ruben Dario Station 8-min walk
  • Nunez de Balboa Station 10-min walk
map
See on map
Calle de Lopez de Hoyos, 4, Madrid, 28006, Madrid, Spain

At a glance

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 35 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Working away

  • Business centre
  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1952
  • Lift
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Mutis – This restaurant serves breakfast, lunch, dinner and light fare.

Small print

Also known as

  • Barceló Emperatriz Hotel Madrid
  • Barceló Emperatriz Hotel
  • Barceló Emperatriz Madrid
  • Barceló Emperatriz Hotel Madrid
  • Barceló Emperatriz Hotel
  • Barceló Emperatriz Madrid
  • Barceló Emperatriz
  • Hesperia Emperatriz Hotel Community Of Madrid
  • Barceló Emperatriz Hotel
  • Barceló Emperatriz Madrid
  • Barceló Emperatriz Hotel Madrid
  • Barceló Emperatriz

Optional extras

Valet parking costs EUR 35 per day

Buffet breakfast is offered for an extra charge of EUR 27.50 for adults and EUR 27.50 for children (approximately)

Policies

Guests travelling with service animals may be requested to provide copies of registration documents confirming the legal registration and identification of the service animal.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Barceló Emperatriz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 35 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there's an on-site restaurant, Restaurante Mutis. Nearby restaurants include Makkila (4-min walk), Goiko Grill (4-min walk) and Miyama (4-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (4-min drive) are both nearby.
  • Recommended spots to visit include El Retiro Park (1.4 mi), Prado Museum (1.7 mi) and Royal Palace of Madrid (2.2 mi).
9.4.Exceptional.
  • 10.0.Exceptional

    Already upon arrival, the staff has been extremely welcoming and attentive.

    2 night romance trip, Feb 10, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Excellent hotel celebrated my wife’s birthday and they made effort to make it really special.

    Parmar, 3 night romance trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel all around. .

    5 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Value for money property. Super location. Walking distance from serrano street, the main shopping street of madrid. Rooms are a great and so is the ataff.

    3 night business trip, Dec 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Rooms are modern and well designed. Bathroom facilities are all electorally managed, ie the water temperature and shower speed all work on a touch of a button.

    3 night romance trip, Nov 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff courtesy excellent . Easy access to all places. Though limited varieties, breakfast is good. Worth for money. All bell captains done excellent service by calling taxi .etc...

    2 night business trip, Oct 21, 2019

    Verified Ebookers guest review

  • 6.0.Good

    Room for three adults with small and staff were slightly less than helpful or more than one occasion. We said there was only one bottle of water In the room but three guests and they said that’s all you get! Hardly great service for a five star hotel.

    Laurence, 3 night trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Reception staff were very helpful and friendly. We asked for a reccomandation to eat locally and ended up at Juan Luis 2 minutes walk away and had lovely tapas and wine at very good prices. We were given a device to take with us to use the hotel Wi-Fi and not our data. Post cards were sent FOC. Finally our room was spotless and the Cava breakfast was a big hit with us. Next time in Madrid we know where we will be staying

    4 night family trip, Aug 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service. Friendly staff. Helpful and polite.

    3 night trip, Aug 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Ultra modern lovely room and bathroom with everything we needed. Metro into city was around 300 meters away so getting into the old centre was easy, red city tour bus also stopped only a few streets away. The area itself had lots of bars and restaurants. Staff were lovely - would recommend

    4 night romance trip, Jul 25, 2019

    Verified Expedia guest review

See all 312 reviews