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All properties in Surabaya, East Java, Indonesia

Doubletree By Hilton Surabaya

Luxury hotel with outdoor pool, connected to the convention centre, near Tunjungan Plaza

  • Free WiFi in the lobby and free parking
From
£48

Image gallery

  • Pool
  • Pool
  • Executive Lounge
  • Living Area
  • Pool
Pool. Image 1 of 59.
1 / 59Pool

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 310 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club

For families

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • Heart of Surabaya
  • Tunjungan Plaza - 12-minute walk
  • Surabaya Plaza Shopping Mall - 21-minute walk
  • Grand City Surabaya - 21-minute walk
  • BG Junction - 5-minute walk
  • Grahadi - 13-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Executive Room, 1 King Bed
  • Suite, 1 King Bed, Corner
  • Suite, 1 King Bed (Loft Duplex)
  • Room, 1 King Bed, Accessible
  • Premium Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Room, 2 Single Beds
  • Executive Room, 2 Single Beds

Location

  • Heart of Surabaya
  • Tunjungan Plaza - 12-minute walk
  • Surabaya Plaza Shopping Mall - 21-minute walk

What’s around

Landmarks

  • Heart of Surabaya
  • Tunjungan Plaza - 12-minute walk
  • Surabaya Plaza Shopping Mall - 21-minute walk
  • Grand City Surabaya - 21-minute walk
  • BG Junction - 5-minute walk
  • Grahadi - 13-minute walk
  • Joko Dolog Statue - 14-minute walk
  • Surabaya Grand Mosque - 17-minute walk
  • Heroic Monument - 17-minute walk
  • Sharp Bamboo Monument - 20-minute walk
  • Cheng Hoo Mosque - 22-minute walk

Getting around

  • Surabaya (SUB-Juanda) 42-min drive
  • Surabaya Pasar Turi Station 20-min walk
  • Surabaya Gubeng Station 11-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 310 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured on-site self-parking
  • Secured on-site valet parking (IDR 50000 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal at weekends (surcharge; reservations required)

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Bicycle rentals on site
  • Playground on site
  • Arcade/game room

Working away

  • Business centre
  • Number of meeting rooms - 16
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 2020
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart televisions
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Koffee – On-site lobby lounge.

Cloud 22 Rooftop Bar – On-site bar. Open daily.

Makan Kitchen – On-site buffet restaurant. Open daily.

Small print

Also known as

  • Doubletree By Hilton Surabaya Hotel
  • Doubletree By Hilton Surabaya Surabaya
  • Doubletree By Hilton Surabaya Hotel Surabaya
  • Doubletree By Hilton Surabaya Hotel
  • Doubletree By Hilton Surabaya Surabaya
  • Doubletree By Hilton Surabaya Hotel Surabaya

Optional extras

Secured valet parking costs IDR 50000 per day

Buffet breakfast is offered for an extra charge of IDR 250000 for adults and IDR 125000 for children (approximately)

Hosted evening meal costs IDR 298000

Airport shuttle service is offered for an extra charge of IDR 450000 per vehicle (one-way)

WiFi is available in guestrooms for IDR 150000 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for IDR 150000 per 24-hour period (rates may vary)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Doubletree By Hilton Surabaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there's an on-site restaurant, The Koffee. Nearby restaurants include Rawon Setan (6-min walk), Tang Palace Chinese Restaurant (6-min walk) and Uppercut Steakhouse (6-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 450000 per vehicle one-way.
  • Doubletree By Hilton Surabaya has an outdoor pool and a 24-hour health club, as well as an arcade.