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1 room, 2 adults

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

4-star4 stars
Boulevard Kukulkan, Km. 11.5CancunQROO77500Mexico

All-inclusive beachfront resort with free water park, near La Isla Shopping Mall
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 reward* night!
Very Good8.2
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
1242See all 1,242 Hotels.com reviews
From 8,984 reviewsTripAdvisor Traveller Rating

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

from £284
  • Standard Room
  • Junior Suite
  • Junior Suite, Ocean View
  • Family Suite (Junior)
  • Junior Suite, Oceanfront
  • Junior Suite (Gran)
  • Junior Suite, Beachfront (Gran, Beachfront Walk Out)
  • Suite, 1 Bedroom (Gran Master)
  • Suite, 1 Bedroom, Ocean View (Master)
  • Suite, 1 Bedroom, Oceanfront (Master)
  • Presidential Suite (Gran)

At a glance

Key facts

Hotel size

  • This hotel has 470 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach sunloungers
  • Water park
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach towels
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Free pool cabanas
  • Pool sunloungers
  • Arcade/game room
Working away
  • 24-hour business centre
  • Meeting rooms 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping (daily)
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transport to off-site activities

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK’s small print

Also known as

  • Gran Caribe Resort All Inclusive Cancun
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Gran Caribe Resort All Inclusive
  • Gran Caribe Cancun
  • Gran Caribe
  • Cancun Gran Caribe Real Resort
  • Gran Caribe Real Hotel
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort & Spa
  • Caribe Real Resort Spa

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall (21-minute walk)
  • Chac Mool Beach (1-minute walk)
  • Yamil Lu'um Archaeological Zone (16-minute walk)
  • Tequila Museum (19-minute walk)
  • Forum By The Sea Mall (20-minute walk)
  • Forum Beach (20-minute walk)
  • Cancun Interactive Aquarium (21-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 26-min drive
  • Free self parking

Recent reviews

Very Good 8.2 From 1,242 reviews

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Exceptional10.0
Beautiful Beach, 5 Star Service
Perfect beach location. The service was exceptional from all the staff. Genuinely pleasant and only too willing to please. Buffet breakfast, lunch and dinners were excellent. The a la carte restaurants were good but the food lacked a certain quality. As a couple we got tables right away but noticed groups of 4+ sometimes had to wait an hour. Plenty of sun beds but needed to get up early to claim the location! Overall a fantastic hotel with excellent stafff and facilities. Would definitely recommend.
A Traveller, gb7 night romance trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Good6.0
not happy with hotels.com
firstly..hotels.com pictured a room i believed i was paying for a beautiful ocean front suite.... which i was given on arrival...but let me say this..the pics of the room on hotels.com website were massively missleading.. the actual pics were of an ocean front walkout suite but i didnt know this until i got to the hotel room massive disapointed so i payed an extra payment to.upgrade.. to a far better room... my advise buy cheap room online upgrade at hotel... the hotel in itself very nice... food ok.. day entertainment very good..night time nope not alot going on at all.... but i guess the upside its cancun and the hotel is pretty much close to everything... overall 3 out of 5 would i go again yeh possibly
weiry now be careful, gb10 night trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Very Good8.0
Great stay
The trip was very nice i didn’t care for the traveler group inside of the hotel but they had horrible reviews so I’m not surprised. Panama jack is a family hotel though so if your looking for romance this is not the hotel for you!
Shaaakira, us3 night trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Exceptional10.0
Awesome 5 star hotel for family vacation
A great vacation for family (age 13 and 12) Great location, awesome beach & pool, good activities to keep kids busy, fantastic service by staff and delicious food and drinks. We will be back there
Sandra, as7 night trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Exceptional10.0
Good hotel. Like a brand new. Sure will come back.
Very good experience. Great hotel workers, from bell boys to front desk, from restaurant servers to room clean maids, all are nice, like to help, and welcome. Nice hotel facility. Great beach. Good food. Good drinks. Really relax and enjoy stay.
A Traveller, us1 night trip

See all reviews

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

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