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1 room, 2 adults

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

4-star4 stars
Boulevard Kukulkan, Km. 11.5CancunQROO77500Mexico

All-inclusive beachfront resort with free water park, near La Isla Shopping Mall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
Breakfast
Tasty breakfast
Room
Great room
Food
Delicious food
Pool
Ordinary pool
1332See all 1,332 Hotels.com reviews
From 9,415 reviewsTripAdvisor Traveller Rating

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

from £221
  • Standard Room
  • Junior Suite
  • Junior Suite, Ocean View
  • Family Suite (Junior)
  • Junior Suite, Oceanfront
  • Junior Suite (Gran)
  • Junior Suite, Beachfront (Gran, Beachfront Walk Out)
  • Suite, 1 Bedroom (Gran Master)
  • Suite, 1 Bedroom, Ocean View (Master)
  • Suite, 1 Bedroom, Oceanfront (Master)
  • Presidential Suite (Gran)

What’s around Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall (21-minute walk)
  • Chac Mool Beach (1-minute walk)
  • Yamil Lu'um Archaeological Zone (16-minute walk)
  • Tequila Museum (19-minute walk)
  • Forum By The Sea Mall (20-minute walk)
  • Forum Beach (20-minute walk)
  • Cancun Interactive Aquarium (21-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 26-min drive
  • On-site parking not available

About Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

All-inclusive and family-friendly seafront Cancun resort

Right on the beach

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK sits directly on a stretch of white-sand beach, overlooking the azure waters of the Caribbean. If you can tear yourself away from the sand, it's a 5-minute drive or 20-minute stroll to the 150 stores of La Isla Shopping Village.

Tequila museum nearby

Within the La Isla mall, the Interactive Aquarium is home to piranhas, sea lions, and sharks, and offers the opportunity to swim with dolphins. Also a 5-minute drive away is the Tequila Herradura Sensorial Museum, where you can learn about Mexico's signature drink, with tastings.

Pools, spa, water park

You can pick from 7 restaurants, including Mexican-style Maria's, and 8 bars. Kids can have fun at the Oki Splash® water park, while you take a dip in the 2 outdoor pools, work out in the fitness center, or head to SPAreal for the sauna, steam bath, and outdoor hot tub.

Balconies, free WiFi

The 470 suites are decorated in neutral colors and feature private balconies or terraces with lagoon, garden, or sea views. WiFi is included in the all-inclusive plans, and other handy amenities include 55-inch plasma TVs with cable channels, coffeemakers, and minibars.

At a glance

Key facts

Hotel size

  • 470 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach sunloungers
  • Water park
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach towels
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Free pool cabanas
  • Pool sunloungers
  • Arcade/game room
Working away
  • 24-hour business centre
  • Meeting rooms 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transport to off-site activities

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK’s small print

Also known as

  • Gran Caribe Resort All Inclusive Cancun
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Gran Caribe Resort All Inclusive
  • Gran Caribe Cancun
  • Gran Caribe
  • Cancun Gran Caribe Real Resort
  • Gran Caribe Real Hotel
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort & Spa
  • Caribe Real Resort Spa

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 1,332 reviews

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Exceptional10.0
Beautiful Beach, 5 Star Service
Perfect beach location. The service was exceptional from all the staff. Genuinely pleasant and only too willing to please. Buffet breakfast, lunch and dinners were excellent. The a la carte restaurants were good but the food lacked a certain quality. As a couple we got tables right away but noticed groups of 4+ sometimes had to wait an hour. Plenty of sun beds but needed to get up early to claim the location! Overall a fantastic hotel with excellent stafff and facilities. Would definitely recommend.
A Traveller, gb7 night romance trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Good6.0
not happy with hotels.com
firstly..hotels.com pictured a room i believed i was paying for a beautiful ocean front suite.... which i was given on arrival...but let me say this..the pics of the room on hotels.com website were massively missleading.. the actual pics were of an ocean front walkout suite but i didnt know this until i got to the hotel room massive disapointed so i payed an extra payment to.upgrade.. to a far better room... my advise buy cheap room online upgrade at hotel... the hotel in itself very nice... food ok.. day entertainment very good..night time nope not alot going on at all.... but i guess the upside its cancun and the hotel is pretty much close to everything... overall 3 out of 5 would i go again yeh possibly
weiry now be careful, gb10 night trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Exceptional10.0
I have been to several family-friendly hotels, but Panama Jack in Cancun was the best one so far. They had several activities for adults and kids throughout the day, with extremely friendly staff and entertainers. All the areas of the hotel were kept clean and well-maintained throughout our 6 day stay. Restrooms were always in top condition. The food was absolutely amazing in all the restaurants of the hotel, including room service. I loved the daily breakfast buffet at the Ventanas. I will definitely go back.
Youssef, us5 night trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Exceptional10.0
Great Place for the Family
It was a very nice trip. I really like the hotel.Staff was attentive and professional. My only complaint is I had constant, constant, multiple times a day reminder that I need to setup a time to receive my free gift. It was so bad that I felt the need to run through the lobby or change my appearance. I'm not interested in a timeshare or a timeshare presentation. It was very uncomfortable.
Carolyn, usOther trip
Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK
Good6.0
Poor pool , noise from the room
Tom, il2 night trip

See all reviews

Gran Caribe Resort All Inclusive - Rebranded as PANAMA JACK

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