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Wyndham Alltra Cancun All Inclusive Resort

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Aerial view
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Wyndham Alltra Cancun All Inclusive Resort

Wyndham Alltra Cancun All Inclusive Resort

4.0 star property
All-inclusive beachfront property with free water park, near La Isla Shopping Mall

8.8/10 Fabulous

3,600 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is £272
Price available on 14/12/2022
Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach cabanas
  • Beach sunloungers
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Fridge
  • Private bathroom

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 17 min walk
  • Forum Beach - 5 min drive
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 10 min drive
  • Langosta Beach - 12 min drive
  • Turtle Beach - 15 min drive
  • Delfines Beach - 10 min drive
  • Puerto Cancun Marina Town Center - 18 min drive
  • Plaza Las Americas - 21 min drive
  • Ultramar Ferry Puerto Juárez - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Limoncello - 3 min walk
  • Pelicanos - 3 min walk
  • Lorenzillo's - 4 min walk
  • Maria Marie - 4 min walk
  • Asiana - 4 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort


Property Location
With a stay at Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Cancun Interactive Aquarium. This 4-star property is 3 mi (4.9 km) from Tortuga Beach and 3.1 mi (5 km) from Aquaworld.

Rooms
Make yourself at home in one of the 458 air-conditioned rooms featuring refrigerators and free minibar items. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Casa de Rosa, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.


Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 5726 square feet (532 square meters), including conference space. Free self parking is available onsite.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 458 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Designer shops on site
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Recycling

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Casa de Rosa – On-site restaurant.
Viaggio – On-site restaurant. Open daily.
Ventanas – This buffet restaurant overlooks the ocean. Open daily.
Azul – This restaurant overlooks the ocean. Open daily.
At Sunset – On-site restaurant. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Does Wyndham Alltra Cancun All Inclusive Resort offer free cancellation for a full refund?
Yes, Wyndham Alltra Cancun All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Wyndham Alltra Cancun All Inclusive Resort?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Wyndham Alltra Cancun All Inclusive Resort on 14 Dec 2022 start from £272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Wyndham Alltra Cancun All Inclusive Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Alltra Cancun All Inclusive Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Wyndham Alltra Cancun All Inclusive Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Wyndham Alltra Cancun All Inclusive Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Wyndham Alltra Cancun All Inclusive Resort?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Wyndham Alltra Cancun All Inclusive Resort?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Wyndham Alltra Cancun All Inclusive Resort and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Cancun All Inclusive Resort also has 6 bars, a water slide and a sauna, as well as a steam room, beach cabanas and an arcade.
Are there restaurants at or near Wyndham Alltra Cancun All Inclusive Resort?
Yes, there are 7 on-site restaurants, featuring ocean views. Nearby restaurants include Lorenzillo's (4-min walk), Maria Marie (4-min walk) and Asiana (4-min walk).
Does Wyndham Alltra Cancun All Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wyndham Alltra Cancun All Inclusive Resort like?
Wyndham Alltra Cancun All Inclusive Resort is a short 17-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that this property is in a good location.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

lovely beach stay
I just had a great two nights at this resort.Everyone is super friendly and helpful.The place is very nice with a great beach and good amount of sunbeds.The room was spacious ,modern and very clean.it also had a beautiful view of the beach.Food is good,lots of options.i strongly recomend this hotel.
Barbara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Håkan, 6-night trip
Verified Hotels.com guest review

8/10 Very good

thierry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laurie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tattiana, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Dont stay here
The food was TERRIBLE!!! Omg, I've never had food this terrible in my whole life. I watched as my family spits out their food at the Italian restaurant and we all just got up and walked out. This is not an all-inclusive resort, this is an all-inclusive nursing home. Seriously, it's terrible.
7-night family trip
Verified Hotels.com guest review

2/10 Poor

THE FOOD IS HORRIFIC, ANTS IN OUR BED AND BATHROOM
Where to start with this resort, I guess if you can AVOID staying here I would highly recommend it. Let's start with the PROS: The staff was very kind and helpful for the most part (with the exception of the wedding department). The 24-hour snack/coffee area and Taco Bar by the beach were wonderful and the little grill by the pool has amazing chicken and ribs. And that's it... No lie. The CONS: Where to begin... -The FOOD WAS HORRIFIC AT ALL RESTAURANTS. If you currently eat at a nursing home or maybe an elementary school every day may the food won't bother you. But oh my gosh was it ABSOLUTELY HORRIBLE. I can't stress that enough. -We have ants in our bathroom and I'm guessing in my bed because I woke up every day with bites on my legs. - The building is falling apart. - Check-in takes at least 20-30 minutes and the bellhop situation is a joke. We waited in our room for 2 hours before just going to the front and grabbing it ourselves. - We had our wedding and honeymoon here, it was super stressful, the wedding coordinator was not very attentive during the setup process. None of the vendors answer emails. -It was super embarrassing inviting your whole family to stay at a crappy resort with SUCH TERRIBLE FOOD and just an all-around CRAP resort. Had I known, I would have sprung for the Hardrock. So to sum it up, if you like crappy food or to spend more money eating somewhere else or ants in your bed and bathroom please be my guest and stay here.
10-night family trip
Verified Hotels.com guest review

2/10 Poor

Just don't...
When you read the reviews and see the ones that state this place has horrible food and choose to ignore it because of the price... HUGE MISTAKE!!! Yeah, I thought this resort would be fine, let's face it most all-inclusive don't have fantastic food. This is a whole new level of disgusting though. Like, throw up later gross. Eat somewhere else gross. We tried every restaurant and could not get more than 3 bites down. If you choose to stay here, be prepared to live off of the Taco Bar and the Grill by the pool. Nothing else is edible, even the buffet.
7-night family trip
Verified Hotels.com guest review

2/10 Poor

DONT STAY HERE IF YOU LIKE TO EAT!
THE FOOD IS HORRIFIC!!! I'm sure you thought it was a great idea to hire chefs from the nearby nursing home but stop. Train your chefs. Rice should not be mush, Alfredo should not contain bologna and you should never be able to taste freezer burn. We paid for an all-inclusive but because the food was so terrible we ended up taking taxis to different restaurants costing us MORE money. The hotel is super run down on the outside and there were ants in our room. The hallways smell like dirty socks and the check-in process is a hassle, prepare for 20-30 minutes just to check-in. The upside was the staff is super nice.
7-night family trip
Verified Hotels.com guest review