Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

All-inclusive beachfront property with free water park, near La Isla Shopping Mall

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Where to?

Dates

June 2026

July 2026

Aerial view - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

Premium bedding, free minibar, in-room safe, blackout curtains - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

2 outdoor pools, pool umbrellas, pool loungers - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

10 restaurants, Mexican cuisine - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

At Wyndham Alltra Cancun, unwind on the pristine white sand beach or enjoy a refreshing cocktail at the beach bar. With multiple dining options and ocean views, this all-inclusive resort offers something for everyone. Enjoy water park access, a spa with deep-tissue massages and body wraps, or get active with beach volleyball. Plus guests love the helpful staff who make family-friendly memories possible.

Wonderful

Popular amenities

Free parking
Free Wi-Fi

Main amenities (12)

Daily housekeeping
On the beach
10 restaurants and 3 bars/lounges
Full-service spa
2 outdoor pools
Free water park
Nightclub
Free children's club
Fitness centre
Sauna
Steam room
Beach cabanas

Feel at home (6)

Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Private bathroom
Cable/satellite TV service

includes taxes & fees

27 May - 28 May

Why we love this property

Ocean escape paradise

This all-inclusive beachfront property boasts white sand. Guests can enjoy beach volleyball, loungers, and cabanas, or explore nearby water activities.

Work and play paradise

Tackle business tasks in the conference space and meeting rooms, then melt away stress with spa services. Hot stone massages and beach bars await.

Poolside fun and slides

The pool area at this all-inclusive property boasts 2 outdoor pools, a children's pool, and a free water park. A waterslide and poolside bar enhance the fun.

Room options

Check availability for these dates

Tonight

May 19 - May 20

Tomorrow

May 20 - May 21

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

Premium bedding, free minibar, in-room safe, blackout curtains

Master Suite King

59 sq m
Sleeps 4
1 King Bed

Presidential Suite 1 King Bed

Exceptional

Ocean view
126 sq m
Sleeps 5
1 King Bed

Junior Suite King Beachfront Swim up

Exceptional

Ocean view
36 sq m
Sleeps 4
1 King Bed

Junior Suite Double Accessible

Lagoon view
36 sq m
Sleeps 4
2 Double Beds

Junior Suite King Accessible

Lagoon view
36 sq m
1 bedroom
Sleeps 4
1 King Bed

Family Junior Suite, King Bunk and Trundle Bed

Good

Resort view
36 sq m
Sleeps 5
1 King Bed, 1 Large Single Trundle Bed and 1 Large Single Bunk Bed

Deluxe Junior Suite Double Lagoonview

Lagoon view
36 sq m
Sleeps 4
2 Double Beds

Deluxe Junior Suite King Lagoonview

Wonderful

Lagoon view
36 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Ocean View Double

Excellent

Ocean view
36 sq m
Sleeps 4
2 Double Beds

Junior Suite Double Beachfront

Very good

Ocean view
40 sq m
Sleeps 4
2 Double Beds

Junior Suite King Beachfront

Ocean view
40 sq m
Sleeps 4
1 King Bed

Deluxe Junior Suite Ocean View King

Excellent

Ocean view
36 sq m
Sleeps 4
1 King Bed

A spacious living area with a balcony overlooking the ocean, a ceiling fan, and a dining table.

Sun Club Master Suite Ocean Front King

Very good

Ocean view
59 sq m
Sleeps 4
1 King Bed

Master Suite Ocean View King

Exceptional

Ocean view
59 sq m
Sleeps 4
1 King Bed

Junior Suite Ocean Front Double

Wonderful

Ocean view
36 sq m
Sleeps 4
2 Double Beds

Junior Suite Ocean Front King

Excellent

Ocean view
36 sq m
Sleeps 4
1 King Bed

Junior Suite Ocean View Double

Very good

Ocean view
36 sq m
Sleeps 4
2 Double Beds

Junior Suite Double

Very good

Lagoon view
36 sq m
Sleeps 4
2 Double Beds

Junior Suite King

Wonderful

Lagoon view
36 sq m
Sleeps 4
1 King Bed

Standard Double Bed

Wonderful

Resort view
36 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

Excellent

Ocean view
36 sq m
Sleeps 4
1 King Bed

King Room

Wonderful

Garden view
36 sq m
1 bedroom
Sleeps 4
1 King Bed

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Pool
Spa
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Free Wi-Fi

includes taxes & fees

16 Jun - 17 Jun

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About the area

Zona Hotelera, Cancun, QROO, 77500

What's nearby

Nichupté Lagoon - 2 min walk - 0.2 km
La Isla Shopping Mall - 18 min walk - 1.5 km
Cancun Interactive Aquarium - 4 min drive - 1.8 km
Forum Beach - 5 min drive - 1.8 km
Cancun Convention Center - 6 min drive - 2.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
Tulum Intl. Airport (TQO) - 154 min drive
Airport shuttle (surcharge)

Restaurants

‪El Mirador - ‬8 min walk
‪Snack Grand Park - ‬7 min walk
‪Flor De Sal - ‬7 min walk
‪Bubba Gump Shrimp Co. - ‬4 min walk
Lobby Bar

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can spend time at the beach enjoying cabanas, volleyball and beachside drinks, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy and reflexology. Serving Mexican cuisine, Casa de Rosa is one of 10 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a nightclub, a free kid's club and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

- All buffet and à la carte meals and snacks included
- Room service during certain hours
- In-room minibar (all beverages included)

Land activities

- Fitness facilities
- Football

Entertainment

- On-site entertainment and activities
- On-site live performances
- Theme parties

At a glance

Hotel size

- 458 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cots (infant beds)
- Babysitting*
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Free on-site valet parking
- On-site parking includes off-street options

Transfers

- Airport shuttle*

Other information

- Designated smoking area (fines apply)

Property amenities

Food and drink

10 restaurants
3 bars/lounges
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Water dispenser

Travelling with children

Free children's club
Free water park access
Children's pool
Playground
Childcare in room (surcharge)
Splash pad

What to do

On the beach
Fitness classes
Beach volleyball
Personal watercraft (motorised)
Evening entertainment
Shopping
Cooking classes
Ecotours nearby
Golfing nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped hire nearby

Working away

Business centre
5 meeting rooms
Computer station
Conference space (5726 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Beach sunloungers
Beach towels
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
2 outdoor pools
Free water park
Designer shops on-site
Arcade/games room
Full-service spa
Nightclub
Sauna
Steam room
Water slide
Splash pad
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
Water dispenser
Banquet hall
Mediterranean architecture

Accessibility

Wheelchair-accessible
Lift
Wheelchair-accessible path of travel

Room amenities

Be entertained

55-inch plasma TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Alarm clock
Premium bedding

Freshen up

Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

Casa de Rosa – This restaurant specialises in Mexican cuisine.

Viaggio – This restaurant specialises in Italian cuisine. Open daily.

Ventanas – This buffet restaurant overlooks the ocean. Open daily.

Azul – This restaurant overlooks the ocean and specialises in Asian cuisine. Open daily.

At Sunset – On-site restaurant. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

Optional extras

Airport shuttle service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offer free cancellation for a full refund?

Yes, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sorry, pets aren't allowed.

Is parking offered on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.

What is there to do at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt also has 3 bars, a nightclub and a water slide, as well as a sauna, a steam room and beach cabanas.

Are there restaurants at or near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 10 on-site restaurants, featuring Mexican cuisine and ocean views.

What's the area around Sunscape Cancun All-Inclusive Resort & Spa by Hyatt like?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 18-minute walk from La Isla Shopping Mall and 17 minutes' walk from Chac Mool Beach. Travellers give top marks for the property's prime location.

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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

What guests liked

The all-inclusive experience was exceptional with great food, drinks, entertainment, and activities included. (140 reviews)
The pool area was a highlight, offering fun activities, clean facilities, and a great atmosphere for both kids and adults. (254 reviews)
The breakfast buffet offered a great variety of food options, including international and themed stations, and was a highlight for many guests. (56 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Food

Room

Beach

Restaurant

Family friendly

Children

Drinks

Recreation

Entertainment

Verified

10/10 Exceptional

2 Apr 2026

Lovely location plus great staff and very family friendly hotel.

Jasmine, 4-night trip

Verified

10/10 Exceptional

10 Apr 2026

spacious and comfortable rooms, quality of bedding, wide variety and succulent food, friendly staff.

Emilio S, 4-night trip

Verified

10/10 Exceptional

13 Apr 2026

Great Staff. Great ratio of restaurants to rooms - didn't have to wait long to eat anywhere at any time.

Geoffrey, 7-night trip

Verified

10/10 Exceptional

4 Apr 2026

Great activities in beautiful setting by the pool. Very family friendly. Staff amazing and helpful.

Dan, 4-night trip

Verified

10/10 Exceptional

14 Feb 2026

Great stay. Friendly staff, good food, wonderful beach.

Charles Edwin Dearnley, 6-night trip

Verified

10/10 Exceptional

2 Feb 2026

Very clean resort, super friendly staff, excellent food!

Julia, 8-night trip

Verified

8/10 Very good

3 Feb 2026

Food was very good, clean rooms and beautiful beach

1 Feb 2026

The room is clean, the staff is very friendly.

Xiaochao, 7-night trip

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Choose dates to view prices

Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Master Suite King

Master Suite King

View all photos for Presidential Suite 1 King Bed

Presidential Suite 1 King Bed

View all photos for Junior Suite King Beachfront Swim up

Junior Suite King Beachfront Swim up

View all photos for Junior Suite Double Accessible

Junior Suite Double Accessible

View all photos for Junior Suite King Accessible

Junior Suite King Accessible

View all photos for Family Junior Suite, King Bunk and Trundle Bed

Family Junior Suite, King Bunk and Trundle Bed

View all photos for Deluxe Junior Suite Double Lagoonview

Deluxe Junior Suite Double Lagoonview

View all photos for Deluxe Junior Suite King Lagoonview

Deluxe Junior Suite King Lagoonview

View all photos for Deluxe Junior Suite Ocean View Double

Deluxe Junior Suite Ocean View Double

View all photos for Junior Suite Double Beachfront

Junior Suite Double Beachfront

View all photos for Junior Suite King Beachfront

Junior Suite King Beachfront

View all photos for Deluxe Junior Suite Ocean View King

Deluxe Junior Suite Ocean View King

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

View all photos for Master Suite Ocean View King

Master Suite Ocean View King

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

View all photos for Junior Suite Double

Junior Suite Double

View all photos for Junior Suite King

Junior Suite King

View all photos for Standard Double Bed

Standard Double Bed

View all photos for Junior Suite Ocean View King

Junior Suite Ocean View King

View all photos for King Room

King Room

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About the area

What's nearby

Getting around

Restaurants

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Entertainment

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink