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Ibis Birmingham New Street Station Hotel

Hotel with restaurant, near Bullring Shopping Centre

  • Free WiFi
From
£33

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  • Hotel Bar
  • Double Room, 1 Double Bed - Bathroom
  • Exterior
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21 Ladywell Walk Arcadian Centre, Birmingham, B5 4ST, England, United Kingdom
7.8.Good.
  • The room I was allocated did not meet my expectations for a hotel in this category. The…

    Jul 19, 2021

  • Has good stay local to shops in city walking distamce away good pubs resturants all…

    Jul 18, 2021

See all 365 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 159 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Conference centre

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Birmingham City Centre
  • Bullring Shopping Centre - 7-min walk
  • Broad Street - 16-min walk
  • Arena Birmingham - 21-min walk
  • International Convention Centre (ICC) - 15-min walk
  • Symphony Hall - 15-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, 1 Double Bed
  • Twin Room, 2 Single Beds

Location

21 Ladywell Walk Arcadian Centre, Birmingham, B5 4ST, England, United Kingdom
  • In Birmingham City Centre
  • Bullring Shopping Centre - 7-min walk
  • Broad Street - 16-min walk

What’s around

Landmarks

  • In Birmingham City Centre
  • Bullring Shopping Centre - 7-min walk
  • Broad Street - 16-min walk
  • Arena Birmingham - 21-min walk
  • International Convention Centre (ICC) - 15-min walk
  • Symphony Hall - 15-min walk
  • Edgbaston Cricket Ground (Edgbaston Stadium) - 30-min walk
  • University of Birmingham - 2.7 mi / 4.4 km
  • Cadbury World - 3.9 mi / 6.2 km

Getting around

  • Birmingham Airport (BHX) 29-min drive
  • Coventry (CVT) 49-min drive
  • Birmingham New Street Station 3-min walk
  • Birmingham (QQN-New Street Train Station) 6-min walk
  • Birmingham Moor Street Station 7-min walk

At a glance

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • 1 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Number of meeting rooms - 7
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles

Languages Spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Ibis Birmingham Centre New Street Hotel
  • Ibis Birmingham New Street Station Hotel Birmingham
  • Ibis Birmingham New Street Station Hotel Hotel Birmingham
  • Ibis New Street Hotel
  • Ibis New Street Station Hotel
  • Ibis New Street
  • Ibis Birmingham City Centre Hotel Birmingham
  • Ibis Birmingham New Street Station
  • Ibis New Street Station
  • Ibis Birmingham New Street
  • Ibis Birmingham New Street Station Hotel Hotel

Optional extras

Covered self-parking costs GBP 15 per night

Buffet breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ibis Birmingham New Street Station Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 15 per night.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Otoro Sushi Uk (3-min walk), Taj Mahal (3-min walk) and Sunflower Lounge (4-min walk).
  • Recommended spots to visit include Bullring Shopping Centre (7-min walk) and International Convention Centre (ICC) (15-min walk), along with Symphony Hall (0.8 mi) and Broad Street (0.8 mi).
7.8.Good.
  • 8.0.Very good

    Ok stay basic

    mr william, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ibiza comes to the West MIdlands

    It is what you wold expect in the middle of town. Great friendly staff, 24 hour bar if that is what you are after.Our room had a lovely view of the 2 local night clubs and the associated wildlife, all out in the open thanks to Covid. Rooms sound insulation was (thankfully) excellent. The air conditioning was unfortunately not functioning at all which made it the most uncomfortable night ever. We raised this at checkout and got shrugs, and platitudes. Have been unable to find a way of communicating direct with Ibis/Accor to leave feedback in a less public forum. Will be unlikely to use this company again. If you advertise air conditioning I expect to get some!

    Jon, 1 night trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    City break

    W, 3 night trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Get what you pay for!

    Great location. Clean, friendly. Late nite bar. 50 quid.. Happy days 😍

    Michael, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel was nice with good parking facilities. Rooms are small, air conditioning not working properly, room was not cleaned daily and had to ask for towels and toilet paper and coffee has they were not replenished on a daily basis. Good location

    3 night trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Awesome location Awesome staff Great safe car park

    Stephen, 2 night business trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a nice clean room however seemed very small for a double room.

    1 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible

    Very terrible Ibis. Not up to the notmal ibis standards. Small rooms. Misleading pictures on their site. Also noisey as it is close to the main road. Would advise to pay a little more and stay at travelodge its 1 mins down the road.

    Rezwana, 2 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and staff.

    Excellent location. Brilliant staff. Fair prices at the bar. In need of a slight upgrade in the rooms as looks a bit dated. Would stay again though!

    Paul, 3 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Very noisy

    Very noisy all night could not get a good nights sleep

    Neil, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

See all 365 reviews