Mandarin Oriental Kuala Lumpur

Photo gallery for Mandarin Oriental Kuala Lumpur

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants, near Petronas Twin Towers

9.4/10 Exceptional

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £127
Price available on 26/8/2022
Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
Main amenities
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
For families
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • KLCC Park - 3 min walk
  • Suria KLCC Shopping Centre - 3 min walk
  • Petronas Twin Towers - 7 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Berjaya Times Square - 23 min walk
  • Kuala Lumpur Tower - 8 min drive
  • Petaling Street - 5 min drive
  • World Trade Centre Kuala Lumpur - 14 min drive
  • Kuala Lumpur Sentral - 8 min drive
  • Mid Valley Megamall - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 13 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

About this property

Mandarin Oriental Kuala Lumpur

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Near Petronas Twin Towers and KLCC Park, Mandarin Oriental Kuala Lumpur provides a round-trip airport shuttle, a poolside bar and a terrace. Indulge in a hot stone massage, a facial and reflexology at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Pilates classes and aerobics classes are offered at the gym; Mandarin Oriental Kuala Lumpur also has a coffee shop/cafe, a garden and a hair salon. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and limo/town car service
  • An electric car charging station, luggage storage and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 629 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menu and Laptop workspace. Guest reviews highly rate the overall comfort, size rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and composting

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 629 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Please note that any special requests must be confirmed by contacting the hotel in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 36 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling
  • Local maps

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 118 for adults and MYR 59 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 408.1 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 111.3 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Valet parking costs MYR 36 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

Also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

Nice hotel, service, food and bar let’s if down
Bar isn’t really nice, service issues. Food choose is very westernised in restaurants and by pool. If you want a western hotel then this will work for you. If you’re on a business trip and like nice bars and local food then this isn’t right.
D, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YOUNG KI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muhamad, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gerallt Wyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed
Great stay 5 stars standard
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lu, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice hotel. Well located. Staff were friendly and made effort to accommodate requests.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Birtan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

As always Mandarin keeps up to the standard. Will come back
Shyang Woei, 1-night family trip
Verified Hotels.com guest review