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All properties in New Orleans, Louisiana, United States of America
All properties in New Orleans, Louisiana, United States of America

The Pontchartrain Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
2031 St. Charles Avenue, New Orleans, LA, 70130, United States of America

4-star hotel with 4 restaurants, near Magazine Street
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 841 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Bar is awesome
Great location
Great room
Delicious food

The Pontchartrain Hotel

from £106
  • Room, 1 King Bed (Clio)
  • Deluxe Room, 2 Queen Beds (Euterpe)
  • Room, 2 Double Beds (Erato)
  • Family Suite (Thalia)
  • Suite, 1 King Bed (Calliope)
  • Suite (Polyhymnia)
  • Suite, 2 Bedrooms (Melpomene)

What’s around The Pontchartrain Hotel

Top spots nearby

Recommended by this property

  • National World War II Museum (12-minute walk)
  • Ernest N. Morial Convention Center (15-minute walk)
  • Smoothie King Center (15-minute walk)
  • Port of New Orleans (17-minute walk)
  • Mercedes-Benz Superdome (18-minute walk)
  • Magazine Street (21-minute walk)
  • Jackson Square (27-minute walk)
  • Tulane University (36-minute walk)
  • Audubon Zoo (3.3 mi / 5.2 km)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 22-min drive
  • New Orleans Union Passenger Terminal 20-min walk

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets allowed *

  • 2 per room (up to 50 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1927
  • Lift
  • ATM/banking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Silver Whistle – This Cafe specialises in American cuisine and serves breakfast, lunch and light fare.

Jack Rose – This fine-dining restaurant specialises in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bayou Bar – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Open daily.

Hot Tin Rooftop Bar – On-site rooftop bar. Open selected days.

The Pontchartrain Hotel’s small print

Also known as

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs USD 38.00 per day with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of USD 25 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 603 reviews

Very good 8.0
Mardi Gras novices
Good friendly hotel, ideally situated to be away from the “action” but near enough. Breakfast facilities disappointing for the quality of the hotel, but otherwise very enjoyable experience.
D P, gbOther trip
Exceptional 10.0
Amazing, quirky, perfect
An amazing hotel. Quirky traditional with very friendly and efficient staff. The roof top bar is very cool - fab style, good cocktails, chilled vibe and the most incredible roof top view of the city centre. Our room was big and individually styled and kept immaculately clean. The Mardi Gras parade goes down St Charles Avenue right in front of the hotel. I was a little concerned that we’d be a little too far out of the French Quarter but we loved the location - an old fashioned tram ride into the city and easy walking to museums. We’ll visit New Orleans again and will stay at this hotel, no doubt about that!
Helen, gbOther trip
Exceptional 10.0
Perfect getaway in the Garden
Favorite spot in the Garden District! Rooftop bar and restaurants are best in Nola and Jerry at the front desk is so in tune to our needs and treats us like an old friend! The best!
Julia, us3 night trip with friends
Good 6.0
The hotel elevator to the roof top bar broke down on weekend. Loud drunk patrons were walking up and down the stairs by our room until 2:00 am. Maids only make the bed daily change towels and dump garbage. No other cleaning.
Dana, us5 night romance trip
Exceptional 10.0
First trip to New Orleans
The bet was wonderful the room was very clean the staff was amazing can’t wait to go back again
Lois, us2 night trip with friends

The Pontchartrain Hotel

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