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1 room, 2 adults

Pullman Melbourne on Swanston

5-star5 stars
Great for familiesThis property has good facilities for families.
195 Swanston Street, Melbourne, VIC, 3000, Australia

Luxury hotel with restaurant, near Bourke Street Mall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 17 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Beach
Beach is not so nice

Pullman Melbourne on Swanston

from £87
  • Superior King room with Club Access
  • Deluxe Room
  • Deluxe Room
  • Superior Room with two Queen beds
  • Classic room, 1 Queen Bed
  • Premium Executive Room, 1 King Bed, Club Lounge Access
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Executive Suite

What’s around Pullman Melbourne on Swanston

Top spots nearby

Recommended by this property

  • Bourke Street Mall (2-minute walk)
  • Melbourne Central (3-minute walk)
  • Queen Victoria Market (9-minute walk)
  • SEA LIFE Melbourne (11-minute walk)
  • Melbourne Cricket Ground (15-minute walk)
  • Marvel Stadium (17-minute walk)
  • Royal Botanic Gardens (20-minute walk)
  • Flemington Racecourse (3.6 mi / 5.8 km)
  • St Kilda Beach (3.8 mi / 6.1 km)

Getting around

  • Melbourne, VIC (MEL-Tullamarine) 19-min drive
  • Melbourne, VIC (MEB-Essendon) 15-min drive
  • Melbourne, VIC (AVV-Avalon) 41-min drive
  • Flinders Street Station 8-min walk
  • Spencer Street Station 15-min walk
  • Showgrounds Station 8-min drive
  • Melbourne Central Station 6-min walk
  • Parliament Station 9-min walk
  • Flagstaff Station 13-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1987
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • Greek
  • Indonesian
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Louden Kitchen Grill – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Soul Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Pullman Melbourne on Swanston’s small print

Also known as

  • Swanston Hotel Melbourne Grand Mercure
  • Pullman Melbourne on Swanston Hotel
  • Pullman Melbourne on Swanston Melbourne
  • The Swanston Hotel Melbourne Grand Mercure
  • Pullman Melbourne on Swanston Hotel Melbourne
  • Pullman Melbourne on Swanston Hotel
  • Pullman Melbourne on Swanston Melbourne
  • The Swanston Hotel Melbourne Grand Mercure
  • Swanston Hotel Grand Mercure
  • Pullman Melbourne on Swanston Hotel Melbourne
  • Swanston Melbourne Grand Mercure
  • Swanston Grand Mercure
  • Swanston Grand Mercure Melbourne
  • Swanston Hotel
  • Swanston Hotel Grand
  • Swanston Hotel Grand Mercure
  • Swanston Hotel Grand Mercure Melbourne

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 1.3 per cent

Valet parking costs AUD 45.00 per night

Parking is available nearby and costs AUD 20 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 35 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 837 reviews

Good 6.0
Wonderful staff, uncomfortable stay
Staff were really friendly and helpful, but the hotel was having renovations which were on the floor above me which were noisy and was not informed when booking. The window of my room faced the air conditioning units of the neighbouring building which were loud even with the window closed. The only full length mirror in the room was on the inside of the wardrobe door, which I could not open properly because the door hit the bedside table. Also the walls were pretty thin as I could hear everything going on in the room next door, particularly one night at about 2:30am, ultimately not the hotels fault but it made my stay uncomfortable.
gbBusiness trip
Poor 2.0
Awful, don't stay here, go elsewhere in Melbourne
Awful, we were given a dingy disabled room, my wife had very little light or work surface available to apply make up. There was told on the ceiling in the bedroom. The guy on reception suggested that if we needed more light we could use the gym. Eventually after claiming they were full they moved our room. But I would never stay here again. Our abiding thought though was, if that is the best room they can offer to a disabled person then it is shameful.
Martin, gb1 night romance trip
Exceptional 10.0
Helpful staff.
Had an enjoyable and comfortable stay. Staff were super friendly and helpful.
Erica, gbFamily trip
Fair 4.0
Poor Basic Hygiene
Cleanliness of rooms are below par for a brand like Grand Mercure. Room is not mopped, dusted and dust bins were not cleaned daily. The hotel entrance was under construction and that was not mentioned anywhere at the time of booking. So you have to pull the luggage at the back of the hotel where the reception is and walk all the way to front carrying your luggage for check-in and check-out. So that was not convenient. The location of the hotel is good.
Manoj N, sg4 night romance trip
Good 6.0
Average stay . Breakfast menu was limited and was not comparable with other hotels I had to wait for 1 hr for checkout as staff for helping my luggage was not available
Basit, au2 night business trip

Pullman Melbourne on Swanston

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