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1 room, 2 adults

Sheraton Grand Chicago

4-star4 stars
301 E North Water St, Chicago, IL, 60611, United States of America

4-star hotel with 3 restaurants, near Michigan Avenue
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very good8.4
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better
1416See all 1,416 Hotels.com reviews
From 5,556 reviews

TripAdvisor Traveller Rating

Sheraton Grand Chicago

from £159
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, River View (River View)
  • Room, 1 King Bed, River View (River View)
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Lake View

What’s around Sheraton Grand Chicago

Top spots nearby

Recommended by this property

  • Michigan Avenue (5-minute walk)
  • Navy Pier (8-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (11-minute walk)
  • Willis Tower (17-minute walk)
  • John G. Shedd Aquarium (23-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (33-minute walk)
  • Wrigley Field (4.5 mi / 7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 17-min drive
  • Chicago, IL (PWK-Chicago Executive) 31-min drive
  • Millennium Station 13-min walk
  • Chicago Van Buren Street Station 22-min walk
  • Chicago Union Station 3-min drive
  • Grand Station (Red Line) 11-min walk
  • State Station 13-min walk
  • Randolph-Wabash Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 75 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Pool sunloungers
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 43
  • Conference space
  • Conference space size (feet) - 125000
  • Conference space size (meters) - 11613
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

LB Bistro and Patissere – This bistro serves breakfast and lunch. Open daily.

Link – This cafe specialises in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

ChiBar – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Sheraton Grand Chicago’s small print

Also known as

  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs USD 59 per day with in/out privileges

Valet parking costs USD 69 per day with in/out privileges

Refrigerators are available for an extra charge

Continental breakfast is offered for an extra charge of USD 22 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 1,416 reviews

Exceptional 10.0
It was perfect ...
kubilay, gb3 night family trip
Exceptional 10.0
Excellent Stay
Excellent stay ,central to all attractions. Quick and easy check in.Very comfortable bed
Linda, gb2 night romance trip
Exceptional 10.0
Great location and very comfy bed so we were able to get a fantastic night sleep before a full day of action in Chicago which is an amazing city with so much to do
Steven, gb3 night family trip
Exceptional 10.0
Sheraton Grand Chicago
Wonderful staff throughout the hotel. Nice lobby, clean well kept rooms, decent pool. We were in a club room so had breakfast each day in the club lounge. Very nice choice of continental breakfast with different pastries each day, coffee juice, bagels and cereal all available along with fruit and boiled eggs. Only slight negative is that the lounge was too small to cope with the volume of people at the weekends. One member of staff on who was stretched trying to cope. Each of them we saw through the week did a magnificent job though under pressure.
Steven, gb7 night family trip
Exceptional 10.0
Business in Chicago.
A six night business trip. The hotel was convenient, one block from the office and right by a river walk. Plenty of eating options. I stayed in a Club room so had access to Club Lounge where breakfast was served. The selection was limited but sufficient. Staff were friendly and helpful. The evening "nibbles" in the Club Lounge were a little disappointing.
Kenneth, gb6 night business trip

Sheraton Grand Chicago

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