Destination
Guests
All properties in London, England, United Kingdom

The Milestone Hotel

Luxury hotel with 2 bars/lounges, near Kensington High Street

  • Free Internet
From
£308

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Deluxe Room, 1 King Bed - Living Area
  • Deluxe Room, 1 King Bed - Living Area
  • Indoor Pool
  • Indoor Pool
  • Deluxe Room, 1 King Bed - Living Area
Deluxe Room, 1 King Bed - Living Area. Image 1 of 170.
1 / 170Deluxe Room, 1 King Bed - Living Area
1 Kensington Court, London, W8 5DL, England, United Kingdom
9.8.Exceptional.
  • Milestones the best boutique 5 stars hotel in London. Stay in this hotel you feel like…

    Aug 26, 2020

  • My partner and my daughter stayed there for her 17th birthday and they had the best…

    Mar 6, 2020

See all 115 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Shopping
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 62 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness centre

What’s around

  • In London City Centre
  • Kensington High Street - 1-min walk
  • Kensington Gardens - 2-min walk
  • Kensington Palace - 3-min walk
  • Royal Albert Hall - 9-min walk
  • Harrods - 22-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Studio
  • Junior Suite
  • Suite (Master)
  • Grand Suite

What’s around

Landmarks

  • In London City Centre
  • Kensington High Street - 1-min walk
  • Kensington Gardens - 2-min walk
  • Kensington Palace - 3-min walk
  • Royal Albert Hall - 9-min walk
  • Harrods - 22-min walk
  • Kensington Church Street - 3-min walk
  • Thackeray Gallery - 4-min walk
  • Albert Memorial - 9-min walk
  • Design Museum - 13-min walk

Getting around

  • Heathrow Airport (LHR) 32-min drive
  • London (LCY-London City) 52-min drive
  • Gatwick Airport (LGW) 74-min drive
  • London (LTN-Luton) 44-min drive
  • London Paddington Station 24-min walk
  • Kensington (Olympia) Station 24-min walk
  • London (QQP-Paddington Train Station) 24-min walk
  • High Street Kensington Station 6-min walk
  • Gloucester Road Underground Station 12-min walk
  • Queensway Underground Station 14-min walk
map
See on map
1 Kensington Court, London, W8 5DL, England, United Kingdom

At a glance

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (GBP 61 per night)
  • On-site valet parking (GBP 61 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1884
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

Languages Spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Chenestons – This fine-dining restaurant serves lunch and dinner.

Stables Bar – On-site pub.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The Milestone Hotel is listed in the 2020 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.
The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Milestone Hotel London
  • Milestone Hotel
  • Milestone London
  • The Milestone Hotel London, England
  • The Milestone Hotel Hotel
  • The Milestone Hotel London
  • The Milestone Hotel Hotel London
  • The Milestone Hotel Hotel London

Optional extras

Early check-in can be arranged for an extra charge of GBP 100

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs GBP 61 per night

Valet parking costs GBP 61 per night

Breakfast costs between GBP 32 and GBP 32 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for GBP 0 per stay (rates may vary)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool open 24 hours

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

Pet deposit: GBP 500 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Milestone Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 61 per night. Valet parking costs GBP 61 per night.
  • Yes, there's an indoor pool. Guests have 24-hour pool access.
  • Yes, pets are welcome. A deposit of GBP 500 per stay is required. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2 PM - 2:00 AM. There's a charge of GBP 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, Chenestons offers al fresco dining. Nearby restaurants include The Prince of Wales (4-min walk), Dirty Bones (4-min walk) and Maggie Jones's (4-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a fitness centre. The Milestone Hotel also has spa services.
9.8.Exceptional.
  • 10.0.Exceptional

    London trip

    Unfortunately we only had one night at the Milestone But all the staff were fantastic very helpful and made us feel very welcome Our room was beautiful and clean We will definitely come back for a longer stay Thank you

    Harvey, 1 night trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Amazing service, great with our dog! Our second stay and one of our faves. Room 307 not our fave as quite small and the layout means air con blows directly on to bed! Was hot without (in january). Black/green stuff came out of the taps in to

    lucy, 1 night trip, Jan 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel the staff are fantastic, beautiful rooms , can’t think of a better hotel to celebrate my sons 21st . Highly recommended

    John, 1 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptional

    The staff provided excellent, professional and passionate service. Attended to all details. Charming hotel with authentic athmosphere, lovely room, great location. I will definitely visit this hotel again.

    Toril, 1 night trip, Jan 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fab weekend

    Fantastic location. Hotel has extremely helpful friendly staff. Wonderful experience.

    Angela, 2 night trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful, classic hotel. The staff were outstanding; attentive but not intrusive and very very professional. The breakfast was wonderful - everything was fresh and perfectly cooked. I very much enjoyed the decor and the location is excellent.

    3 night trip, Oct 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It is a truly beautiful hotel with amazing attention to detail and very helpful staff. A little corner of heaven. My only disappointment was that, having been upgraded from the room I had booked, I only had a shower rather than a bath and as the room was bigger I found it colder.

    MISS JENNIFER, 1 night trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    i'd definitely go back Accessible. Cosy (tight on space), but tasteful hotel toiletry, linen & facilities very good very comfortable quirky restaurant, good food, fine wine- i could go on Staff offered sincere apologies and recompense for delayed check-in however overall service seemed painfully slow - several guests waiting more than ideal for different things -table for afternoon tea, drinks at the bar etc. also bar staff being over friendly, and not recognising when guests wish to be left alone

    D, 1 night trip, Dec 1, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel and wonderful staff. Breakfast was amazing and the service was second to none

    1 night trip, Nov 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely friendly hotel. Staff appear to be very engaged in the business and they are very good at making you feel like part of the family.

    Richard, 2 night romance trip, Nov 16, 2018

    Verified Hotels.com guest review

See all 115 reviews