The Milestone Hotel

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Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of The Milestone Hotel

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The Milestone Hotel

5.0 star property
Luxury hotel with 2 bars/lounges, near Kensington High Street

9.6/10 Exceptional

307 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is £437
Price available on 4/9/2022
Map
1 Kensington Court, London, England, W8 5DL
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • 24-hour business centre
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In London City Centre
  • Royal Albert Hall - 9 min walk
  • Hyde Park - 11 min walk
  • Natural History Museum - 21 min walk
  • Oxford Street - 31 min walk
  • Marble Arch - 31 min walk
  • Westfield London Shopping Centre - 40 min walk
  • Buckingham Palace - 40 min walk
  • Kensington High Street - 1 min drive
  • Kensington Palace - 1 min drive
  • Imperial College London - 2 min drive

Getting around

  • Heathrow Airport (LHR) - 32 min drive
  • London (LTN-Luton) - 44 min drive
  • London (LCY-London City) - 51 min drive
  • Gatwick Airport (LGW) - 83 min drive
  • London Paddington Station - 24 min walk
  • Kensington (Olympia) Station - 24 min walk
  • London (QQP-Paddington Train Station) - 24 min walk
  • High Street Kensington Station - 6 min walk
  • Gloucester Road Underground Station - 12 min walk
  • Queensway Underground Station - 13 min walk

About this property

The Milestone Hotel

5-star luxury hotel near Hyde Park
Close to Royal Albert Hall and Natural History Museum, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in the lobby and 2 bars. For some rest and relaxation, visit the sauna, and indulge in a body wrap, aromatherapy or Ayurvedic treatments. Be sure to enjoy a meal at Chenestons, the on-site fine-dining restaurant. In addition to a fitness centre and a 24-hour business centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • English breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • Wedding services, a lift and concierge services
  • Meeting rooms, smoke-free property and a front desk safe
  • Guest reviews say great things the bar, breakfast and helpful staff
Room features
All 62 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menu and Laptop workspace.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • 32-inch LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets stay for free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (GBP 61 per night)
  • On-site valet parking (GBP 61 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1884
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Spa services
  • 24-hour pool access
  • Sauna

Accessibility

  • Lift

Languages

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet and WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Chenestons – This fine-dining restaurant serves lunch and dinner.
Stables Bar – On-site pub.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The Milestone Hotel is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 0 per stay (rates may vary)
  • English breakfast is offered for an extra charge of GBP 39 for adults and GBP 39 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 100 (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs GBP 61 per night
  • Valet parking costs GBP 61 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel offer free cancellation for a full refund?
Yes, The Milestone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Milestone Hotel?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at The Milestone Hotel on 4 Sep 2022 start from £437, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Milestone Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Milestone Hotel?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at The Milestone Hotel?
Yes, pets stay free.
Is parking offered on site at The Milestone Hotel?
Yes. Self-parking costs GBP 61 per night. Valet parking costs GBP 61 per night.
What are the check-in and check-out times at The Milestone Hotel?
You can check in from 3:00 PM - 2:00 AM. There's a charge of GBP 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Milestone Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. The Milestone Hotel also has a fitness centre.
Are there restaurants at or near The Milestone Hotel?
Yes, Chenestons offers al fresco dining. Nearby restaurants include Locanda Ottoemezzo (4-min walk), Maggie Jones's (4-min walk) and The Greyhound (5-min walk).
Does The Milestone Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Milestone Hotel like?
The Milestone Hotel is in London City Centre, a short 6-minute walk from High Street Kensington Station and 11 minutes' walk from Hyde Park. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

A beautiful home from home
From Steve's truly Londoner welcome at the front entrance of this wonderful establishment - and (currently) my favourite in the Red Carnations Hotel Group - i know why it was worth returning to such a family oriented Home from Home. I'm very grateful they made my stay wxtra special and gave my Mother a wonderful time full of memories she will talk about for years to come. Thank you Emma (Front Desk), John (Concierge), Grant, Paolo, Donna (Restaurant), Heather and Lilu (Bar) and the great Bobby (Maintenance). They all helped to make my stay fantastic. I'm looking forward to returning again soon.
INGRID, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Betty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nici, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a fantastic experience - I had a one night layover in London, and The Milestone made it magical.
AMY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Hotel
Amazing hotel. Wonderful staff and lovely location
Sean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marja, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 10-night trip
Verified Travelocity guest review

10/10 Exceptional

The Milestone Hotel is beautiful, the staff extraordinarily friendly, the food and drinks delightful, and the location was perfect.
Charise, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, staff excellent and really nice room
Oliver, 1-night romance trip
Verified Expedia guest review