Embassy Suites by Hilton Richmond

Photo gallery for Embassy Suites by Hilton Richmond

Primary image
Pool
Room amenity
Room amenity
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Embassy Suites by Hilton Richmond

Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with restaurant and bar/lounge

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £167
Price available on 17/8/2022
Map
2925 Emerywood Pkwy, Richmond, VA, 23294
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free area shuttle
  • Free train station pick-up
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • 12 meeting rooms
  • 24-hour front desk
  • Car hire on site
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • University of Richmond - 8 min drive
  • Carytown - 8 min drive
  • Richmond International Raceway - 12 min drive
  • Short Pump Town Center - 10 min drive
  • Virginia Commonwealth University - 14 min drive
  • Greater Richmond Convention Center - 11 min drive
  • Broad Street - 14 min drive
  • Kings Dominion - 25 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive
  • Free local area shuttle
  • Free train station pickup

About this property

Embassy Suites by Hilton Richmond

When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. Guests can visit the fitness centre for a workout or grab a bite to eat at Atrium Bar and Grill, which serves international cuisine and is open for lunch and dinner. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 225 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2:00 AM
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Transfers

  • Free train station pickup

Off-site

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay free
  • Free local shuttle

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Swimming pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Atrium Bar and Grill – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Amina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Embassy Suites Richmond
Customer service and front desk staff were professional & friendly. The free evening happy hour & complimentary breakfast are a great plus. There were areas of the room that were visibly not clean. Specifically the dusty ledge above the bathroom countertop; the spider web in the bathroom behind the tissue box (which means it wasn’t moved during cleaning); the bathroom countertop had water stains that I was able to wipe away easily; crumbs on the couch. The AC in my room didn’t run well. The room was very warm when I checked in. Maintenance promptly responded when I called, however the room was still warm after their visit. It cooled a bit (73 degrees) but that was after setting thermostat to lowest setting (40 degrees) for hours. I’m sure I’m not the first guest to complain about the AC. Telling me to keep the curtains closed is not an optimal solution.
1-night trip
Verified Hotels.com guest review

6/10 Good

Pool in my room!
The ceiling vent started to leak through the air filters and then leaked all over the living room floor. They gave a new room but it was in front of the elevator. So it was loud all night. Then there was a wedding party that were directly under our room and talked Until 5 am.
Denise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

beanca, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kathy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is dated, and we had some trouble with A/C, but switched rooms and were fine. Manager was very nice, helpful, and responsive. Service, and the breakfast, are great. Overall, I recommend this hotel.
Kevin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
It was a great place. Beautiful room and spacious. Staff were very friendly and helpful. Only thing our bathroom could have been cleaned a little better; prior person’s hair everywhere. But overall, I would recommend highly.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

AC unit in living area rattled so bad we had our child sleep in our bad. Several lamps didn’t work. Pool was pretty rough.
Mike, 1-night family trip
Verified Hotels.com guest review