Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is £90
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Cosy Double

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Club Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Club Deluxe Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km
  • Cheltenham General Hospital - 14 min walk - 1.2 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Cafe Nero - ‬7 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪No 131 - ‬4 min walk
  • ‪John Gordons - ‬4 min walk

About this property

Malmaison Cheltenham

Malmaison Cheltenham puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Cathedral. For a bite to eat, guests can visit Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 10.00 per night)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Mal Brasserie – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 10.00 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?

Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Cheltenham?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Malmaison Cheltenham?

Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited.

What are the check-in and check-out times at Malmaison Cheltenham?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Malmaison Cheltenham?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Cheltenham like?

Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travellers love the hotel's prime location.

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Reviews

Malmaison Cheltenham Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its quality and variety. (24 reviews)
  • The property's restaurant offered good food and breakfast options, with some guests also recommending nearby restaurants. (8 reviews)
  • Parking was convenient and reasonably priced with good options available. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Shower
Food
Restaurant
Bar
Bathroom

Reviews

10/10 Exceptional

Overall very pleasant stay
Richard, 2-night trip

10/10 Exceptional

Great room, location and food.
jason, 2-night trip

10/10 Exceptional

Great place and location for a Xmas stop over.
Elizabeth, 1-night trip

10/10 Exceptional

Lovely hotel and staff. Would stay again
Andrew, 2-night trip

10/10 Exceptional

Upgraded room very nice. A little smelly but lovely size
Gina, 2-night trip

10/10 Exceptional

Always a great stay here.
Steve, 1-night trip

10/10 Exceptional

There was a great selection of food available at breakfast.
Martin, 1-night trip

10/10 Exceptional

Spacious. Clean
Steve, 1-night trip

6/10 Good

No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Sam, 1-night trip

10/10 Exceptional

Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Mark, 1-night trip

8/10 Very good

Excellent greetings and information from reception staff Room clean Didn’t eat at the hotel. Car parking well organised
Nigel, 1-night trip

10/10 Exceptional

Stunning hotel, great location with very friendly and helpful members of staff, rooms are to a high standard very big and spacious, highly recommended. Only thing let it down was lack of usb ports in the room
Sarah, 1-night trip

10/10 Exceptional

Shout out to Freddie and Alex and also staff at the breakfast. Comfy and cosy hotel with spacious rooms.
Amanda, 1-night trip

10/10 Exceptional

Great location
brenda, 1-night trip

6/10 Good

Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Jill, 1-night trip

6/10 Good

Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Andrew, 1-night trip

10/10 Exceptional

Perfect
Kim, 1-night trip

10/10 Exceptional

Wonderful stay, great location, superb hotel!
Garry, 2-night trip

10/10 Exceptional

Yes
John, 1-night trip

6/10 Good

1 night stay

Nice hotel but a bit tired- the rooms need a clean and freshen up, including the bathroom. Nice but looking tired. Comfy bed and pillows, good price
Timothy, 1-night trip

10/10 Exceptional

A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
KATIA, 1-night trip

10/10 Exceptional

Lovely relaxed hotel
Steven, 1-night trip

8/10 Very good

The rooms are very clean. We stayed in Cheltenham for a wedding so unfortunately didn’t visit the rest of the hotel as we were short of time but it appeared to be very chic
Natasha, 1-night trip

8/10 Very good

Very clean. No magnifying mirror and very dark!
Ann L, 2-night trip

10/10 Exceptional

Great hidden gem
Zunaid, 1-night trip